Cohorted Reviews

Name: Cohorted
Address: 167 - 169 Great Portland Street, 5th Floor, London, London Borough of Camden
Rating: 4.17

4.2 Rating 2,456 Reviews

80 %

of reviewers recommend Cohorted

About Cohorted:

Cohorted brings the magic of product discovery online by connecting everyday beauty lovers with a taste for premium, to leading beauty brands that you can fall in love with, if not already… From our No1 premium subscription beauty box to our Limited-Edition curations, our team of beauty enthusiasts promise to bring you the best in beauty discovery for you to trial.

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customerservice@cohorted.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I know it's hard to please everyone as we all have different skin types / tastes in makeup, but the Kat Von D Lipstick shade in the November Box was awful and I can't imagine it suiting anyone, this is the second time there's been a rubbish lipstick shade in a Box, just leaves me feeling a bit flat.”

Helpful Report

We're deeply saddened to hear you were disappointed with the Kat Von D Lipstick in your Beauty Box this month. This doesn't sound like the experience we strive to deliver to our subscribers. Wherever possible, we try to offer the best Beauty Box experience on the market. We can only do this thanks to feedback like yours. I will pass your feedback onto the rest of our team.

Thanks for your review, Niamh. It's only through feedback like yours that can help us improve our Beauty Boxes going forward. I have passed your comments onto our curation team. If you have any further questions or concerns, don't hesitate to contact our customer service team (customerservice@cohorted.co.uk)

“I know it's hard to please everyone as we all have different skin types / tastes in makeup but the Kat Von D lipstick in this months Box was an awful shade I can't imagine it suiting anyone, this is the second time there's been a rubbish lipstick shade, it always leaves me feeling a bit flat.”

Helpful Report

“Great box, as usual. I look forward to my box every month, a treat just for me.”

Helpful Report

Thanks for your review, Fern! We're sure you'll love your next Beauty Box just as much as we do!

“It was great box this month, I was really happy of this 👍”

Helpful Report

Thanks for your feedback, Lenka!

“Good quality products. Full size mostly. Good mix of established and new to me brands. Love getting my box.”

Helpful Report

Thanks for your kind words, Anna! We're sure you'll love your next beauty box just as much as we love do.

“Reasonable price for what you get, good quality products at decent sizes. However it would be better if you could swap out unsuitable items”

Helpful Report

Thank you for your feedback. We can only improve our Beauty Box experience through suggestions such as this. I'll be sure to pass your feedback onto the rest of our team!

“Really good value for money and still one of the best beauty subscription boxes around. It's a shame that there is duplication or concentration on one brand. I still enjoy receiving this box but I'd like some more variety.”

Helpful Report

Hello Esther. Thanks for your review. We really appreciate feedback from subscribers such as yourself. Our ethos is providing the best Beauty Box experience on the market and that can only be achieved through a constant stream of feedback and suggestions. I'll be sure to pass on your review to the rest of our team!

“I just start subscribe Cohorted beauty boxes and can’t wait for my first one 😍😍😍 I’m sure is gonna be amazing ❤️”

Helpful Report

Thank you for your feedback, Roma. The wait can be excruciating but it's certainly worth it!

“Hi To be honest a little disappointed that the same products are being sent again I have quite a lot of doucce stuff now and I’m not really that ecstatic about it.”

Helpful Report

We're sorry to hear you were disappointed with your Beauty Box this month. This doesn't sound like the experience we strive to deliver to our subscribers. Because of this we are deeply saddened. However, I am certain you will love your December Edition Beauty Box just as much as we do!

“Great service, always on time and even better products. Each month I can hardly wait for your beauty box. Thank you cohorted, you make my month with your excellent choice of products.”

Helpful Report

Thank you for your feedback, Polona!

“Great box except the fact that I recieved exactly the same product (nail polish) as I have had a few boxes ago. In addition this black hair leaves a black dust on all the products and I had to wash them one by one. Not a very good presentation of products if I'm getting dirty by touching them.”

Helpful Report

Thanks for your feedback Elizabeth. We're deeply sorry you received the same Nail Polish as you did a few months ago. Please contact our customer service team (customerservice@cohorted.co.uk) so we can look into this for you. Each month our Beauty Boxes highlight new and exciting products for our subscribers. It seems that the issue with the duplicate Nail Varnish is a packing error.

“Wonderful box of treats and surprises each month. Some boxes are better than others, not been one box I have regretted getting. Something for to everyone each month. Well worth the price. One beauty box I look forward to each month.”

Helpful Report

Thanks for your feedback, Deborah. We're just as excited as you for the next Beauty Box!

“Great variety of products!”

Helpful Report

Thanks for your feedback, Kristina!

“Skimono masks were nice enough. Most of the make up was decent enough, but the jelly highlighter was utterly bizarre and the primer stings my eyes. Rich kid hair stuff seems quite good too. Probably wouldn't bother continuing my subscription if I hadn't already paid for November and I'm interested to see what kind of products they include in a Christmas box”

Helpful Report

Thanks for your review. We're sorry to hear you wasn't entirely satisfied with your Beauty Box this month. We're sure you'll love next month's beauty box just as much as we do.

“First month subscribed and already obsessed. This was my first monthly box and I couldn’t be happier. It covered everything from head to toe (literally). We had rich kid hair cream for the head and skimono foot mask. The quality of products is fab and I’m already counting down the days until November...”

Helpful Report

Thanks for your feedback, Vicky! We're so happy to hear you loved your first Beauty Box! We're counting down the days until November too! Brace yourself, it'll be a great month.

“The October Box was a great mix of brands, a lot of which I could use and really like, everything always arrives really well packaged and presented, looking forward to more next month x”

Helpful Report

Thanks for your review! We're so happy to hear you loved your Beauty Box this month and we're sure you'll love next months Box just as much as we do.

“Really good products I would not have found in store”

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“What comes in the boxes is always amazing, also there is a lot Of full sized products and they are great”

Helpful Report

Thanks for your feedback, Danielle.

“Very disappointed with October Cohorted as only received 5 of the 11 items. Emailed on 13th October and 17th October to get an automated message both times and still no further correspondence from them. I would really appreciate a response: Thank you for your email. A member of the Cohorted Team will reply as soon as possible. We are receiving a high volume of emails currently, please be patient while we reply. If you have any questions about our Beauty Boxes please visit our FAQ page: https://www.cohorted.co.uk/how-it-works https://cohorted.zendesk.com/hc/en-us Kind Regards Cohorted Customer Service Team”

Helpful Report

Hello Jane, we're so sorry to hear about your poor experience this month. I'll chase this up with our customer service team immediately so we can amend this issue for you.

“Always great products.Always so excited when this arrives.Always will subcribe.”

Helpful Report

Thanks for your feedback, Suzanne!

Cohorted is rated 4.2 based on 2,456 reviews