Cohorted Reviews

Name: Cohorted
Address: 167 - 169 Great Portland Street, 5th Floor, London, London Borough of Camden
Rating: 4.18

4.2 Rating 2,452 Reviews

80 %

of reviewers recommend Cohorted

About Cohorted:

Cohorted brings the magic of product discovery online by connecting everyday beauty lovers with a taste for premium, to leading beauty brands that you can fall in love with, if not already… From our No1 premium subscription beauty box to our Limited-Edition curations, our team of beauty enthusiasts promise to bring you the best in beauty discovery for you to trial.

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customerservice@cohorted.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The box has arrived on 15th January as promised. The skincare products within the box were all useful and of good and trustworthy brands. The value of the box is apparent.”

Helpful Report

Thank you for your feedback, Alena.

“I have a very busy life style caring for a family member and work. I don't have much me time so this January box was an amazing little treat for me to have a pamper day. Loved all the items.”

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Thank you for your feedback, Jodie.

“Always good to be able to try products you haven’t used before . Along with some I have”

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Thank you for your feedback, Dawn.

“A beatific box ariving in the mail always makes me happy.”

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Thank you for your feedback.

“Great quality products, love how boxes are never repetitive”

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Thank you for your feedback.

“Honestly felt like this box was a total rip off! The only thing that wasn’t a sample was a face mist that had a awful online rating! Just felt like this box wasn’t in anyway worth £35 and it sells its self as a £135 box. The charcoal face mask was so weak it litterally didn’t clear my blackheads atall.”

Helpful Report

We are sorry to hear that you are unhappy with your experience. We appreciate your feedback and apologise for your recent disappointment in Cohorted. We have taken your comments on board. it is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued customers. At Cohorted our ethos for the Black Beauty Box is centred upon providing customers with a versatile selection of both high end and discovery brands for the perfect price. Please contact our customer service team at customerservice@cohorted.co.uk who are always on hand to help.

“Very happy”

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Thank you for your feedback.

“I enjoyed the variety of products and most sample sizes were very good (the Lancôme cream wad tiny though!). The only downside for me was that three products were from the same range (Urban Veda) and I just really didn't like the smell.”

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Thank you for your feedback.

“I loved this beauty box, all the products were gorgeous. My favourite is the mark Jacobs settings spray. Such good value for money”

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Thank you for your feedback :)

“So excited to receive my beautiful black box tied with ribbon and containing gorgeous products. Loved ALL of them and can’t wait for next month’s delivery! 😊”

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Thank you for your feedback, Treasa.

“Really good products”

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Thank you for your feedback :)

“Awesome content”

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Thank you for your feedback :)

“Fabulous products. Great new brand discoveries. Has enhanced my make up range with items I’d not thought of!”

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Thank you for your feedback, Rachel.

“Value for money here high end brands that u havent tried yet.”

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Thank you for your feedback, Charlotte.

“It intoduced me to some new products that I now love, there was more than expected in the box, which is nice and not like a typical packet of crisps... half empty!”

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Thank you for your feedback :)

“Great box this month, good mix”

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Thank you for your feedback, Anne.

“It is so exciting to get a gorgeously wrapped parcel full of your favourite kinds of things! Loved the detox themed box this January ❤️”

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Thank you for your feedback, Paula.

“The customer service is shocking - they never reply. I’ve sent numerous emails over the past month and no response”

Helpful Report

Hi Thanks for your review, we're so saddened to hear that you feel this way. We really appreciate your feedback here and we will be sure to pass this onto the rest of the team - we're always looking for ways to improve the customer experience so thank you for sharing. Please reach out on customerservice@cohorted.co.uk and one of the team will be happy to assist you here.

“Can not actually beleive how terrible January’s cohorted box is- what a waiste of money.”

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“UPDATE Finally received my box today,contents:face cream SAMPLE(to use maybe 3 times),2 SAMPLE face masks(wtf!?!),SAMPLE body wash,body scrub and missing the body lotion which was supposed to be with them(waiting on an email back from them to what happened to it)the only product that kinda interests me at this point is just the Marc Jacobs setting spray SAMPLE. No make up at all just RUBBISH.good I have canceled my subscription! P.S. forgot in my last review to say about the fact that in my 7 months(it is 7 not 6)I have not received not even 1 foundation..”

Helpful Report

Hi Christina. Thanks for your review, we're so saddened to hear that you feel this way. We really appreciate your feedback here and we will be sure to pass this onto the rest of the team - we're always looking for ways to improve the customer experience so thank you for sharing.

Cohorted is rated 4.2 based on 2,452 reviews