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Cobweb Reviews

4.7 Rating 6,924 Reviews
94 %
of reviewers recommend Cobweb
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Read Cobweb Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Cobweb 5 star review on 14th August 2024
Anonymous
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
"Anonymous"
Verified Buyer
“Quick, courteous and professional service”
Helpful Report
(Support) - Posted 10 months ago
Hi, We are happy to hear that, many thanks for your review and five star review. Kind regards Cobweb
Posted 10 months ago
"Anonymous"
Verified Buyer
“Issue sorted quickly”
Helpful Report
(Support) - Posted 10 months ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 10 months ago
Andy
Verified Buyer
“Great response as always Thanks guys”
Helpful Report
(Support) - Posted 10 months ago
Hi Andy, Thank you so much for taking the time to write a review. We will use this feedback to ensure we constantly strive to improve our customer service. Please do contact us if there is anything else we can help you with. Kind regards Cobweb
Posted 10 months ago
"Edward"
Verified Buyer
“Thank you for quick helpful response.”
Helpful Report
(Support) - Posted 10 months ago
Hi Edward, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and thank you for your feedback. Please do contact us if there is anything else we can help you with. Kind regards Cobweb
Posted 10 months ago
Anonymous
Verified Buyer
“Achieved the objectives without fuss or problems.”
Helpful Report
(Service Addition) - Posted 10 months ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 10 months ago
Anonymous
Verified Buyer
“Thanks Marc - great support!”
Helpful Report
(Support) - Posted 10 months ago
Hi, Thank you for your review. Kind regards Cobweb
Posted 10 months ago
"Tim"
Verified Buyer
“All very professional”
Helpful Report
(Service Addition) - Posted 10 months ago
Hi Tim, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 10 months ago
"Ash"
Verified Buyer
“Once again the clever IT Spiders chez Cobweb neutralised a suspect e-mail. All in day's work in The Web!”
Helpful Report
(Support) - Posted 10 months ago
Hi Ash, Thank you for your feedback, we're happy to hear you have been pleased with the service provided by our spiders. Kind regards Cobweb
Posted 10 months ago
"Jamie"
Verified Buyer
“Very helpful and friendly support - all issues taken care of.”
Helpful Report
(Support) - Posted 10 months ago
Hi Jamie, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 10 months ago
"James"
Verified Buyer
“As good as ever and sorted my problem in no time at all.”
Helpful Report
(Support) - Posted 10 months ago
Hi James, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and for your feedback. Kind regards Cobweb
Posted 10 months ago
Mark
Verified Buyer
“Already purchased - took too long to respond”
Helpful Report
(Support) - Posted 10 months ago
Hi Mark, Thank you for taking the time to write Cobweb a review. I'm very sorry to hear your experience didn't meet expectations and we appreciate your honest feedback. I will contact you shortly to discuss further, with intention of providing your comments as internal feedback as part of our continuous improvement programme. Kind regards, Cobweb
Posted 10 months ago
Toby
Verified Buyer
“Problem resolved, thank you for your help”
Helpful Report
(Support) - Posted 10 months ago
Hi Toby, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and for your feedback. Kind regards Cobweb
Posted 10 months ago
""
Verified Buyer
“Great service”
Helpful Report
(Support) - Posted 10 months ago
Hi, Many thanks for your review and five-star review. Kind Regards Cobweb
Posted 10 months ago
"Gillian"
Verified Buyer
“Brilliant and responsive service as usual James was very helpful and courteous”
Helpful Report
(Support) - Posted 10 months ago
Hi Gilian, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by James and for your continued custom over the years. kind regards Cobweb
Posted 10 months ago
"Anonymous"
Verified Buyer
“Activity performed promptly”
Helpful Report
(Support) - Posted 10 months ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 10 months ago
"Anonymous"
Verified Buyer
“super quick reply - thanks”
Helpful Report
(Support) - Posted 10 months ago
Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb
Posted 10 months ago
"Stephen"
Verified Buyer
“Had a complex issue with Teams and an auto attendant, Josh & Elliot worked on this issue and managed to identify the issues and resolve. Great job guys, thanks for fixing the issue”
Helpful Report
(Support) - Posted 10 months ago
Hi Stephen, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Josh & Elliot and for your continued custom over the years. Kind regards Cobweb
Posted 10 months ago
"Anonymous"
Verified Buyer
“Very quick responses and clear instructions. Very helpful and helped me understand and fix the issue.”
Helpful Report
(Support) - Posted 10 months ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 10 months ago
"Kath"
Verified Buyer
“Ronnie was brilliant - Identified and resolved my problem in minutes!”
Helpful Report
(Support) - Posted 10 months ago
Hi Kath, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided by Ronnie and thank you for your feedback. Kind Regards Cobweb
Posted 10 months ago
"Graham"
Verified Buyer
“Elliot was very helpful - quick to understand the issue and resolve it. Many thanks, Elliot!”
Helpful Report
(Support) - Posted 10 months ago
Hi Graham, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Elliot and for your continued custom over the years. Kind regards Cobweb
Posted 10 months ago
Cobweb is rated 4.7 based on 6,924 reviews
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