Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Fareham
Rating: 4.73

4.7 Rating 6,789 Reviews

94 %

of reviewers recommend Cobweb

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About Cobweb:

Cobweb is one of Europe’s largest cloud solutions providers. Born in the cloud in 1996, Cobweb’s cloud services and solutions have empowered organisations of all size to grow into flexible, agile businesses through the deployment of best-of-breed cloud technologies. A member of the Cloud Industry Forum (CIF) and a Microsoft Gold Partner, we pride ourselves on innovation, and liberating customers through technology, backed up by 24*7 UK -based advice and support.

Visit Website

Phone:

0333 331 4962

Email:

customerrelations@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place
Fareham
PO16 8UX

Cobweb 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks so much for your speedy and expert response to this ticket.”

Helpful Report

(Support) - Posted 2 months ago

Hi Bill, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 months ago

“Another suspicious malicious mail sorted by the very Able Spider-Force chez Cobweb. No creepin' more lightnin' is the MO of these multi-legged IT boffins. Avanti Cobweb!”

Helpful Report

(Support) - Posted 2 months ago

Hi Ash, Thank you for your kind words! 🕷️ Our Spider-Force is always ready to weave a web of protection around your digital world. We’re thrilled to hear that our multi-legged IT boffins have once again zapped those malicious mails with lightning speed. No creeping threats stand a chance against our vigilant team! Kind regards Cobweb! 🕸️

Posted 2 months ago

“Great support from Chris”

Helpful Report

(Support) - Posted 2 months ago

Hi Kevin, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Chris and for your continued custom over the years. Kind regards Cobweb

Posted 2 months ago

“Michael was very patient and helpful”

Helpful Report

(Support) - Posted 2 months ago

Hi John, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Michael and for your continued custom over the years. Kind regards Cobweb

Posted 2 months ago

“All went very smoothly once the order had been processed, bit of a delay between agreeing quote and implementation.”

Helpful Report

(Service Addition) - Posted 2 months ago

Hi Justin, Thank you very much for taking the time to write this lovely review. Please let us know if there is anything else we can help you with. Have a great day! Kind regards Cobweb

Posted 2 months ago

“Very helpful, speedy response - much appreciated.”

Helpful Report

(Support) - Posted 2 months ago

Hi Tim, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 months ago

“Issue dealt with efficiently”

Helpful Report

(Support) - Posted 2 months ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 2 months ago

“Great quick service with issue resolved”

Helpful Report

(Support) - Posted 2 months ago

Hi Mark, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind regards Cobweb

Posted 2 months ago

“Very pleased with the telephone support service as I have always been put through to an expert in good time without having to wait any longer than 30 seconds. Only 4 stars below as the issue could not be resolved on the call.”

Helpful Report

(Support) - Posted 2 months ago

Hi John, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 months ago

“very special”

Helpful Report

(Support) - Posted 2 months ago

Hi Pedro, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and for your feedback. Kind regards Cobweb

Posted 2 months ago

“The service was up to date and very efficient.”

Helpful Report

(Service Addition) - Posted 2 months ago

Hi Tom, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb

Posted 2 months ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 2 months ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 2 months ago

“always helpful & knowledgable.”

Helpful Report

(Support) - Posted 2 months ago

Hi Thank you for your review. Regards, Cobweb

Posted 2 months ago

“Thanks Josh for adapting to the situation and fixing the problem.”

Helpful Report

(Support) - Posted 2 months ago

Hi James, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Josh and for your continued custom over the years. Kind regards Cobweb

Posted 2 months ago

“i hardly ever contact you But when i did someone answered the phone quickly and gave clear advise with what information to send via email Issues were resolved the same day”

Helpful Report

(Support) - Posted 2 months ago

Hi Martin, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 months ago

“Always efficent and resolve any problem easily, could not recommend them enough, which is probably why we have been with them for 10 + years..”

Helpful Report

(Support) - Posted 2 months ago

Hi Gareth, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb

Posted 2 months ago

“Thank you Savannah”

Helpful Report

(Support) - Posted 2 months ago

Hi Edward, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided by Savannah and thank you for your feedback. Kind regards Cobweb

Posted 2 months ago

“Brilliant Brilliant telephone customer service solving the problem immediately.”

Helpful Report

(Support) - Posted 2 months ago

Hi Paul, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 months ago

“The switch between Classic andf New Teams can cause some confusion, so Josh helped me stabilise this. Josh is one of the very smart Techno-support spiders chez Cobweb”

Helpful Report

(Support) - Posted 2 months ago

Hi Ash, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by our spider Josh and for your continued custom over the years. Kind regards Cobweb

Posted 2 months ago

“I recently had a technical query regarding my email service, and Josh from Cobweb was incredibly helpful in resolving it. He was patient, knowledgeable, and efficient in addressing the issue. His clear communication and expertise made the process smooth and stress-free. A fantastic experience—thank you, Josh!”

Helpful Report

(Support) - Posted 2 months ago

Hi John, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Josh and for your continued custom over the years. Kind regards Cobweb

Posted 2 months ago

Cobweb is rated 4.7 based on 6,789 reviews