Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.73

4.7 Rating 6,921 Reviews

94 %

of reviewers recommend Cobweb

Company Reviews

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Cobweb 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good prompt service”

Helpful Report

(Support) - Posted 3 months ago

Hi Nick, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our sales and support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 3 months ago

“Elliot is an asset to the company - always on hand to help and will always go over and above to help and assist! Great customer service - always :)”

Helpful Report

(Support) - Posted 3 months ago

Hi Nimesh, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Elliot and for your continued custom over the years. Kind regards Cobweb

Posted 3 months ago

“Good service. Nice to be able to get to speak to a human relatively quickly”

Helpful Report

(Support) - Posted 3 months ago

Hi Nicholas, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Kind regards Cobweb

Posted 3 months ago

“Prompt, polite and helpful.”

Helpful Report

(Support) - Posted 3 months ago

Hi Dairsie, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 3 months ago

“Michael who was dealing with my request made simple work of it and I'm very impressed with the tech team at Cobweb . I will have no hesitation asking for IT support again Keith”

Helpful Report

(Support) - Posted 3 months ago

Hi Keith, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided by Michael and thank you for your feedback. Kind regards Cobweb

Posted 3 months ago

“We now have daily occurences whereby malicious or supected malicious mails are getting pst Mimecast. The clever IT Spiders chez Cobweb are on my case with MS Minecast to see why this happens every day.”

Helpful Report

(Support) - Posted 3 months ago

Hi Ash, Good to hear, thank you for reviewing Cobweb and you were pleased with the support provided. Kind regards Cobweb Spiders

Posted 3 months ago

“Fast service, assertive, experienced consultant”

Helpful Report

(Support) - Posted 3 months ago

Hi Luis, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 3 months ago

“Michael provided us with a quick resolution to our problem and was friendly and helpfull throughout the experience. Many Thanks, really appreciated!”

Helpful Report

(Support) - Posted 3 months ago

Hi Pieter, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Michael and for your continued custom over the years. Kind regards Cobweb

Posted 3 months ago

“Josh was very helpful and waited online when I contacted the DNS. He appeared much more knowedgeable than the other parties I was liasing with”

Helpful Report

(Support) - Posted 3 months ago

Hi David, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Josh and for your continued custom over the years. Kind regards Cobweb

Posted 3 months ago

“Your Technician was able to check my new outlook settings and demonstrate all was working poperly.”

Helpful Report

(Support) - Posted 3 months ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 3 months ago

“Excellent, friendly, advisor who resolved the issue within 1 call. Very happy with todays service. Thank you.”

Helpful Report

(Support) - Posted 3 months ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 3 months ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 3 months ago

Hi, Many thanks for your review and five-star review. Kind regards Cobweb

Posted 3 months ago

“Great Service”

Helpful Report

(Support) - Posted 3 months ago

Hi Kork, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 3 months ago

“Issue was sorted very quickly”

Helpful Report

(Support) - Posted 3 months ago

Hi Emma, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and for your feedback. Kind regards Cobweb

Posted 3 months ago

“Excellent service”

Helpful Report

(Service Addition) - Posted 3 months ago

Hi Paul, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb

Posted 3 months ago

“Great service, as always. Many thanks.”

Helpful Report

(Support) - Posted 3 months ago

Hi Kevin, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb

Posted 3 months ago

“V fast service”

Helpful Report

(Support) - Posted 3 months ago

Hi Edward, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 3 months ago

“Great help from Elliot in the support team - thank you.”

Helpful Report

(Support) - Posted 3 months ago

Hi Carolyne, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Elliot and for your continued custom over the years. Kind regards Cobweb

Posted 3 months ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 3 months ago

Posted 3 months ago

“I have been very impressed with how Josh Lake dealt with my issue. He is clearly very knowledgeable, has been able to explain things really easily to me to understand the issues and the steps that need to be taken to resolve them. I appreciate it has taken a bit longer to resolve than maybe it should have due to me working part-time and my availability, and his friendly nudges to make sure we get it sorted have been welcomed. Josh is also very polite and friendly, so keep up the good work!”

Helpful Report

(Support) - Posted 3 months ago

Hi Samantha, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Josh and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 3 months ago

Cobweb is rated 4.7 based on 6,921 reviews