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Cobweb Reviews

4.7 Rating 6,789 Reviews

94 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb is one of Europe’s largest cloud solutions providers. Born in the cloud in 1996, Cobweb’s cloud services and solutions have empowered organisations of all size to grow into flexible, agile businesses through the deployment of best-of-breed cloud technologies. A member of the Cloud Industry Forum (CIF) and a Microsoft Gold Partner, we pride ourselves on innovation, and liberating customers through technology, backed up by 24*7 UK -based advice and support.

Visit Website

Phone:

0333 331 4962

Email:

customerrelations@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place
Fareham
PO16 8UX

Cobweb 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast service”

Helpful Report

(Support) - Posted 6 months ago

Hi Lynsey, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Kind regards Cobweb

Posted 6 months ago

“Very good support from the team at Cobweb as usual!”

Helpful Report

(Support) - Posted 6 months ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 6 months ago

“v good - issue resolved”

Helpful Report

(Support) - Posted 6 months ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 6 months ago

“Tricky MS Account authentication request. Might have been a Trojan. Michael Foster sorted this adeptly. Clever IT spiders chaz Cobweb do it once more!”

Helpful Report

(Support) - Posted 6 months ago

Good Morning Ash, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Michael. Please do let us know if there is anything else we can help you with. Kind regards Cobweb Arachnids

Posted 6 months ago

“Top notch support from Ronny. Resolved in a couple of minutes - even though it was an odd one! Thanks guys.”

Helpful Report

(Support) - Posted 6 months ago

Hi Richard, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Ronny and for your continued custom over the years. Kind regards Cobweb

Posted 6 months ago

“Good ! great job”

Helpful Report

(Support) - Posted 7 months ago

Hi Varun, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 6 months ago

“Super quick response, issue resolved immediately, love it, can't ask for more!!”

Helpful Report

(Support) - Posted 7 months ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 7 months ago

“Prompt, professional, helpful, friendly service, thank you :)”

Helpful Report

(Support) - Posted 7 months ago

Hi John, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 7 months ago

“Excellent service”

Helpful Report

(Support) - Posted 7 months ago

Hi Lynsey, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb

Posted 7 months ago

“The very smart Cyber Security Spiders @ Cobweb spotted that a Docu-sign mail was most likely to be malicious and helped me avoid a threat”

Helpful Report

(Support) - Posted 7 months ago

Hi Ash, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our clever spidey fingers and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 7 months ago

“Always excellent service”

Helpful Report

(Support) - Posted 7 months ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 7 months ago

“Cobweb Home seems a valuable addition - thanks!”

Helpful Report

(Support) - Posted 7 months ago

Hi Peter, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb

Posted 7 months ago

“Swift and effective support - thanks!”

Helpful Report

(Support) - Posted 7 months ago

Hi Peter, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind regards Cobweb

Posted 7 months ago

“Very fast with no involvement from me - perfect.”

Helpful Report

(Support) - Posted 7 months ago

Hi Stephen, Thank you - we are pleased you were happy with set up service provided. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 7 months ago

“Thank you so much for helping me reset my password. I am so pleased that I have been able to continue calling on Cobweb for all the years both when in practice and into retirement. Kind regards PJ Gayler”

Helpful Report

(Support) - Posted 7 months ago

Hi Peter, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind regards Cobweb

Posted 7 months ago

“I have been using Cobweb for over 10 years and I have never been disappointed with the service I have received from the help desk Thanks to Ronnie for all your help today fixing my issue First Class service as always”

Helpful Report

(Support) - Posted 7 months ago

Hi James, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Ronnie and for your continued custom over the years. Kind regards Cobweb

Posted 7 months ago

“It is 12 years since I retired but still like using the personal email Cobweb set up for me. From time to time I get problems with using the pass word. I confirm that my new password is written in my book so hopefully I won't have trouble again for at least 6 months. Thank you again for being patient, helpful and efficient. Kind regards Peter Gayler”

Helpful Report

(Support) - Posted 7 months ago

Hi Peter, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our sales and support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 7 months ago

“Quick, accurate, helpful and very friendly response from Tracey Pearson. A tremendous asset to the Cobweb team 😊👌”

Helpful Report

(Support) - Posted 7 months ago

Hi Malcolm, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided by Tracy and thank you for your feedback. Kind regards Cobweb

Posted 7 months ago

“Excellent support experience”

Helpful Report

(Support) - Posted 7 months ago

Hi John, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 7 months ago

“All good as usual. Changes carried out swiftly and smoothly. Thanks Flo!”

Helpful Report

(Service Addition) - Posted 7 months ago

Hi Mandy, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Flo and for your continued custom over the years. Kind regards Cobweb

Posted 7 months ago

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Cobweb is rated 4.7 based on 6,789 reviews