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Cobweb Reviews

4.7 Rating 6,921 Reviews

94 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Cobweb 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect as allways!”

Helpful Report

(Service Addition) - Posted 1 month ago

Hi Harry, Thank you for your kind words, we're happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 month ago

“I was able to get the license upgrade that I wanted very quickly through speaking to the sales team and via email with the support team. The process was simple and clear and I very happy with my experience.”

Helpful Report

(Support) - Posted 1 month ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 1 month ago

“Great support!”

Helpful Report

(Support) - Posted 1 month ago

Hi Jamie, We really appreciate your feedback, thank you! Please let us know if there is anything else we can help you with. Have a great day! Kind regards Cobweb

Posted 1 month ago

“Very capable and knowledgable”

Helpful Report

(Support) - Posted 1 month ago

Hi Amanda, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 month ago

“fab and very help full”

Helpful Report

(Support) - Posted 1 month ago

Hi Samantha, Good to hear, thank you for reviewing Cobweb and you were pleased with the support provided. Kind regards Cobweb

Posted 1 month ago

“As always a quick and effective solution.”

Helpful Report

(Support) - Posted 1 month ago

Hi Ian, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 month ago

“All sorted once a screen share was organised”

Helpful Report

(Support) - Posted 1 month ago

Hi Anthony, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind regards Cobweb

Posted 1 month ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 1 month ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 1 month ago

“Adviser very helpful/pleasant and solved the problem, enabling core business emails again quickly - thank you! Please consider having a recorded voicemail message after 5.30pm if telephone queries are being sent to voicemal, when an operator is likely to call back etc (very stressful when we can't email you to get in touch!)”

Helpful Report

(Support) - Posted 1 month ago

Hi Julian, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. We will review the case as part of our continuous improvement programme. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 month ago

“Clever Cobwebian Ronney Spider susseda potential dodgy mail and sent it to the land wher no mail dares go. Sorted, Thanks Cobweb!”

Helpful Report

(Support) - Posted 1 month ago

Hi Ash, Thank you for reviewing Cobweb again and your praise is invaluable. Our Cobweb spiders including Ronny continue to work tirelessly to help and solve these issues. Kind regards Cobweb

Posted 1 month ago

“Really helpful and friendly, answered my questions in way I could understand.”

Helpful Report

(Support) - Posted 1 month ago

Hi Clair, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb

Posted 1 month ago

“Hi Josh - Still having issues. Talked to Tescos problem line sending a paper statement by post untill the problem with firefox is resolved.”

Helpful Report

(Support) - Posted 1 month ago

Hi Michael, We really appreciate your feedback, thank you. We are very glad to hear you were happy with the service provided by Josh. Please let us know if there is anything else we can help you with. Have a great day! Kind regards Cobweb

Posted 1 month ago

“Issue was resolved quickly, thank you”

Helpful Report

(Support) - Posted 1 month ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 1 month ago

“Really great!”

Helpful Report

(Support) - Posted 1 month ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 1 month ago

“Savannah's emails were great. However Cobweb as a whole ... the fact that I could not get an answer to two recent phone calls demonstrates why I'm leaving Cobweb.”

Helpful Report

(Support) - Posted 1 month ago

Hi Simon, We are glad Savannah was able to assist. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 1 month ago

“Excellent prompt and successful resolution of my problem. Couldn't have been better !”

Helpful Report

(Support) - Posted 1 month ago

Hi Jonathan, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 month ago

“Your response was, as ever, swift, decisive and effective!”

Helpful Report

(Support) - Posted 1 month ago

Hi Martin, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided and thank you for your feedback. Many thanks Cobweb

Posted 1 month ago

“The Technical Support Technician who helped me was extremely knowledgeable, patient, utterly polite and professional, and enabled me to solve the problem.”

Helpful Report

(Support) - Posted 1 month ago

Hi Julian, We really appreciate your feedback, thank you! Please let us know if there is anything else we can help you with. Have a great day! Kind regards Cobweb

Posted 1 month ago

“Fast and efficient service”

Helpful Report

(Support) - Posted 1 month ago

Hi Lynsey, Good to hear, thank you for reviewing Cobweb and you were pleased with the support provided. Kind regards Cobweb

Posted 1 month ago

“Excellent Service, spotted an issue with DNS records on my Domain..”

Helpful Report

(Support) - Posted 1 month ago

Hi James, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 month ago

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Cobweb is rated 4.7 based on 6,921 reviews