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Cobweb Reviews

4.7 Rating 6,924 Reviews

94 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Cobweb 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It’s always reassuring to have the Cobweb Team on call - they are so helpful - a great service, thank you”

Helpful Report

(Support) - Posted 7 months ago

Hi Neil, Thank you for your kind words, we're happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 7 months ago

“Excellent service, prompt response - thank you!”

Helpful Report

(Support) - Posted 7 months ago

Hi Eli, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb

Posted 7 months ago

“I had a really nasty Pop-up emulatinga Trojan linked to a money scam via Chrome. Elliot guided me safely out of this trap in minutes. I do not know what wewould do without the clever Techno Spiders chez Cobweb”

Helpful Report

(Support) - Posted 7 months ago

Hi Ash, Thank you for your feedback and review of our hard working arachnid team. I am pleased that this met with your escape from the trap. Please do not hesitate to contact us for further help if needed. Kindest regards Cobweb Spiders

Posted 7 months ago

“Aways great support and advice from Cobweb”

Helpful Report

(Support) - Posted 7 months ago

Hi Andrew, Thank you for your feedback. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 7 months ago

“no problems we got it sorted with Michael's help”

Helpful Report

(Support) - Posted 7 months ago

Hi Hugh, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind regards Cobweb

Posted 7 months ago

“Cobweb's staff are very patient picking up issues where Microsoft are weak (AI - really?) or non-existant (the call centres have been closed). These gremlins may be "small" but for small companies, they can seriously mess up productivity: days of work can be lost. I”

Helpful Report

(Support) - Posted 7 months ago

Hi Andrew, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 7 months ago

“Verry Helpful”

Helpful Report

(Support) - Posted 7 months ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 7 months ago

“Josh sorted a clever mail scam for us. It was a Mimecast dodging mail from a bad source that used a domain workabout. Clever Spider from Fareham chez Cobweb do it again! Source now blocked.”

Helpful Report

(Support) - Posted 7 months ago

Hi Ash, Thank you so much for taking the time to write another review and are glad this has been resolved to your satisfaction. Please do contact us if there is anything else we can help you with. Kind regards Cobweb Spiders

Posted 7 months ago

“brilliant”

Helpful Report

(Support) - Posted 7 months ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 7 months ago

“Fast and efficient”

Helpful Report

(Support) - Posted 7 months ago

Hi Lynsey, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind regards Cobweb

Posted 7 months ago

“Always very quick at sorting out any technical issues, thanks.”

Helpful Report

(Support) - Posted 7 months ago

Hi Darren, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb

Posted 7 months ago

“Excellent service by Michael thank you …!”

Helpful Report

(Support) - Posted 7 months ago

Hi Geoffrey, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 7 months ago

“Good communication with agent and kept informed.”

Helpful Report

(Support) - Posted 7 months ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 7 months ago

“Marc provided superb support. Thank you.”

Helpful Report

(Support) - Posted 7 months ago

Hi Adrian Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Marc and for your continued custom over the years. Kind regards Cobweb

Posted 7 months ago

“Absolutely Fabulous”

Helpful Report

(Support) - Posted 7 months ago

Hi Paul, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb

Posted 7 months ago

“Mark was very patient and helped me to sort my problem. Thanks”

Helpful Report

(Support) - Posted 7 months ago

Hi Martin, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb

Posted 7 months ago

“Great support as always!”

Helpful Report

(Support) - Posted 7 months ago

Hi Andrew, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb

Posted 7 months ago

“I was locked out of my email last night, all sorted very quickly!”

Helpful Report

(Support) - Posted 7 months ago

Hi Michael, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb

Posted 7 months ago

“Amazing service”

Helpful Report

(Support) - Posted 7 months ago

Hi Joey, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Kind regards Cobweb

Posted 7 months ago

“Quick request, Swiftly dear with.”

Helpful Report

(Support) - Posted 7 months ago

HI, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 7 months ago

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Cobweb is rated 4.7 based on 6,924 reviews