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Cobweb Reviews

4.7 Rating 6,925 Reviews
94 %
of reviewers recommend Cobweb
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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Cobweb 5 star review on 14th August 2024
Anonymous
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
John
Verified Buyer
“very helpful problem solved”
Helpful Report
(Support) - Posted 1 year ago
Hi John, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and thank you for your custom Kindest regards Cobweb
Posted 1 year ago
"Tom"
Verified Buyer
Author didn't leave any comments.
Helpful Report
(Support) - Posted 1 year ago
Hi Tom, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind regards Cobweb
Posted 1 year ago
"Mark"
Verified Buyer
“Swift, succinct and very helpful - many thanks.”
Helpful Report
(Support) - Posted 1 year ago
Hi Mark, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb
Posted 1 year ago
"Neil"
Verified Buyer
“thank you for your help”
Helpful Report
(Service Addition) - Posted 1 year ago
Hi Neil, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and thank you for your custom. Kind regards Cobweb
Posted 1 year ago
"Anonymous"
Verified Buyer
“Such a pleasant and helpful gentleman who managed to resolve my situation speedily”
Helpful Report
(Support) - Posted 1 year ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 1 year ago
"Ash"
Verified Buyer
“I had to make an unfamiliar adjustment to Mimecast, one I have not tried before on setting up quarantine policies. Clever Cobweb Spider-man, Michael smoothly and efficiently guided me through this,”
Helpful Report
(Support) - Posted 1 year ago
Hi Ash, Thank you - we are pleased you were happy with set up service provided. Please do let us know if there is anything else we can help you with. The spiders are grateful for your reviews. Kind Regards Cobweb
Posted 1 year ago
"Jonathan"
Verified Buyer
“Quick, helpful & followed up. Thanks.”
Helpful Report
(Support) - Posted 1 year ago
Hi Jonathan, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and thank you for your custom. Kind regards Cobweb
Posted 1 year ago
Nigel
Verified Buyer
“Cobweb is always very helpful. Today was no exception with Mark helping me get MFA working on Authenticator and with the Cobweb MS Exchange E-mails. Thanks again. Nigel C.”
Helpful Report
(Support) - Posted 1 year ago
Hi Nigel, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Marc and for your continued custom over the years. Kind Regards Cobweb
Posted 1 year ago
Anonymous
Verified Buyer
“Thanks to Elliot for his efficient handling of the call and polite correspondence - much appreciated”
Helpful Report
(Support) - Posted 1 year ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 1 year ago
"John"
Verified Buyer
“Brilliant!”
Helpful Report
(Support) - Posted 1 year ago
Hi John, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and for your feedback. Kind regards Cobweb
Posted 1 year ago
"Anonymous"
Verified Buyer
“He was great”
Helpful Report
(Service Addition) - Posted 1 year ago
Hi, Many thanks for your review and five-star review. Kind regards Cobweb
Posted 1 year ago
"Scarlet"
Verified Buyer
“Thank you for your speedy help”
Helpful Report
(Support) - Posted 1 year ago
Hi Scarlet, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb
Posted 1 year ago
"Anonymous"
Verified Buyer
“Excellent support”
Helpful Report
(Support) - Posted 1 year ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 1 year ago
"Anonymous"
Verified Buyer
“excellentnt”
Helpful Report
(Support) - Posted 1 year ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 1 year ago
"Bruce"
Verified Buyer
“excellent support!”
Helpful Report
(Support) - Posted 1 year ago
Hi Bruce, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 year ago
"Kyle"
Verified Buyer
“Service was good.”
Helpful Report
(Service Addition) - Posted 1 year ago
Hi Kyle, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Kind Regards Cobweb
Posted 1 year ago
"Vrinda"
Verified Buyer
“The support engineer was very helpful and knowledgeable”
Helpful Report
(Support) - Posted 1 year ago
Hi Vrinda, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Kindest regards Cobweb
Posted 1 year ago
"Tony"
Verified Buyer
“Lauren Thatcher was prompt, professional, concise - a breath of fresh air. Everything resolved very quickly. Thank you Lauren. You are a rare bread these days.”
Helpful Report
(Support) - Posted 1 year ago
Hi Tony, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Lauren. Please do let us know if there is anything else we can help you with. Kindest regards Cobweb
Posted 1 year ago
Anonymous
Verified Buyer
“Patient and didn't just fob me off telling me what I needed to do but took me through the steps - and I learnt why it was an issue in the first place! Thanks!”
Helpful Report
(Support) - Posted 1 year ago
Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb
Posted 1 year ago
"John"
Verified Buyer
“Ronnie was fantastic very helpfull very professional a credit to Cobweb”
Helpful Report
(Support) - Posted 1 year ago
Hi John, We really appreciate your feedback, thank you. We are very glad to hear you were happy with the service provided by Ronnie. Please let us know if there is anything else we can help you with. Have a great day! Kindest regards Cobweb
Posted 1 year ago
Cobweb is rated 4.7 based on 6,925 reviews
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