Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Fareham
Rating: 4.73

4.7 Rating 6,789 Reviews

94 %

of reviewers recommend Cobweb

Company Reviews

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About Cobweb:

Cobweb is one of Europe’s largest cloud solutions providers. Born in the cloud in 1996, Cobweb’s cloud services and solutions have empowered organisations of all size to grow into flexible, agile businesses through the deployment of best-of-breed cloud technologies. A member of the Cloud Industry Forum (CIF) and a Microsoft Gold Partner, we pride ourselves on innovation, and liberating customers through technology, backed up by 24*7 UK -based advice and support.

Visit Website

Phone:

0333 331 4962

Email:

customerrelations@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place
Fareham
PO16 8UX

Cobweb 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service - fast and amde it easy for me. Great after service to helping me assign licences and they noticed something else that would assist me while dealing with it and dealt with that too. Recommend for Hosting Services. Very reliable.”

Helpful Report

(Service Addition) - Posted 4 months ago

Hi Stephen, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb

Posted 4 months ago

“Proactive support !!!”

Helpful Report

(Support) - Posted 4 months ago

Hi Neil, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb

Posted 4 months ago

“Was dealt with really quickly and efficiantly and probloem was resolved.”

Helpful Report

(Support) - Posted 4 months ago

Hi Mark, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our sales and support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 4 months ago

“Steve and Alex were great”

Helpful Report

(Support) - Posted 4 months ago

Hi Harry, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Steve and Alex and for your continued custom over the years. Kind regards Cobweb

Posted 4 months ago

“Another swift, sussesful intervention by the smart, IT Tech Spiders chez Cobweb”

Helpful Report

(Support) - Posted 4 months ago

Good Morning Ash, Thank you for yet another fantastic review. Chez Cobweb have been very busy weaving webs and fixing issues. Please let us know if there is anything else we can assist you with. Kind regards Cobweb Spiders.

Posted 4 months ago

“Quick response and excellent and patient support for my problem. Much appreciated.”

Helpful Report

(Support) - Posted 4 months ago

Hi Rodney, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 4 months ago

“Amazingly handled”

Helpful Report

(Service Addition) - Posted 4 months ago

Hi Andrew, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb

Posted 4 months ago

“Minimum 10 characters.”

Helpful Report

(Service Addition) - Posted 4 months ago

Hi, Many thanks for your review and five-star review. Kind regards Cobweb

Posted 4 months ago

“My query regarding McAfee Malware was responded to quickly and clearly.”

Helpful Report

(Support) - Posted 4 months ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 4 months ago

“Very helpfull thank you.”

Helpful Report

(Support) - Posted 4 months ago

Hi Samantha, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb

Posted 4 months ago

“Exception speedy, thorough service as usual. Thank you Cobweb”

Helpful Report

(Support) - Posted 4 months ago

Hi Emma, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 4 months ago

“Excellent work, IT team! Your quick response and effective problem-solving skills have been invaluable. Looking forward to seeing more of your innovative solutions.”

Helpful Report

(Support) - Posted 4 months ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 4 months ago

“Great work, Your efforts are greatly appreciated, and the improvements are noticeable. Keep up the excellent work”

Helpful Report

(Support) - Posted 4 months ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 4 months ago

“Always spot-on support for any little issues that might arise. A great company that really looks after its customers.”

Helpful Report

(Support) - Posted 4 months ago

Hi Gary, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 4 months ago

“Wasted quite a bit of time on this and didn't resolve it. Have given up for today.”

Helpful Report

(Support) - Posted 4 months ago

Hi Stephen, We’re very sorry to hear your experience hasn’t met expectations on this occasion. Given your feedback, your ticket will be reviewed now and we’ll be in touch shortly.

Posted 4 months ago

“Ronnie, One of Cobweb's very clever spiders sorteda nasty mail pretending to be Screwfix which got by Mimecast with the flick of just one of his 8 legs”

Helpful Report

(Support) - Posted 4 months ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 4 months ago

“Always prompt and efficient at dealing with any issues”

Helpful Report

(Support) - Posted 4 months ago

Hi Andrew, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kindest regards Cobweb

Posted 4 months ago

“Would highly recommend Cobweb. Always very efficient to deal with and they are very good at following up too”

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(Support) - Posted 4 months ago

Posted 4 months ago

“The service I received from Josh was excellent. He called me just after I realised that my account had been compromised and resolved the problem for me quickly and efficiently. Many thanks, Josh. Kind regards, Roger. [Note that the submission buttons offer me 'Submit as Graham' or 'Submit anonymously'. As I'm not Graham (who?), I will click the latter.]”

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(Support) - Posted 4 months ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 4 months ago

“Excellent service”

Helpful Report

(Support) - Posted 4 months ago

Hi James, Thank you so much for taking the time to write a review and are glad this has been resolved to your satisfaction. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 4 months ago

Cobweb is rated 4.7 based on 6,789 reviews