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Cobweb Reviews

4.7 Rating 6,921 Reviews

94 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Cobweb 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service was up to date and very efficient.”

Helpful Report

(Service Addition) - Posted 4 months ago

Hi Tom, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb

Posted 4 months ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 4 months ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 4 months ago

“always helpful & knowledgable.”

Helpful Report

(Support) - Posted 4 months ago

Hi Thank you for your review. Regards, Cobweb

Posted 4 months ago

“Thanks Josh for adapting to the situation and fixing the problem.”

Helpful Report

(Support) - Posted 4 months ago

Hi James, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Josh and for your continued custom over the years. Kind regards Cobweb

Posted 4 months ago

“i hardly ever contact you But when i did someone answered the phone quickly and gave clear advise with what information to send via email Issues were resolved the same day”

Helpful Report

(Support) - Posted 4 months ago

Hi Martin, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 4 months ago

“Always efficent and resolve any problem easily, could not recommend them enough, which is probably why we have been with them for 10 + years..”

Helpful Report

(Support) - Posted 4 months ago

Hi Gareth, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb

Posted 4 months ago

“Thank you Savannah”

Helpful Report

(Support) - Posted 4 months ago

Hi Edward, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided by Savannah and thank you for your feedback. Kind regards Cobweb

Posted 4 months ago

“Brilliant Brilliant telephone customer service solving the problem immediately.”

Helpful Report

(Support) - Posted 4 months ago

Hi Paul, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 4 months ago

“The switch between Classic andf New Teams can cause some confusion, so Josh helped me stabilise this. Josh is one of the very smart Techno-support spiders chez Cobweb”

Helpful Report

(Support) - Posted 4 months ago

Hi Ash, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by our spider Josh and for your continued custom over the years. Kind regards Cobweb

Posted 4 months ago

“I recently had a technical query regarding my email service, and Josh from Cobweb was incredibly helpful in resolving it. He was patient, knowledgeable, and efficient in addressing the issue. His clear communication and expertise made the process smooth and stress-free. A fantastic experience—thank you, Josh!”

Helpful Report

(Support) - Posted 4 months ago

Hi John, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Josh and for your continued custom over the years. Kind regards Cobweb

Posted 4 months ago

“Excellent service - timely and informative and helpful!”

Helpful Report

(Support) - Posted 4 months ago

Hi Christopher, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 4 months ago

“Perfect........”

Helpful Report

(Support) - Posted 4 months ago

Hi Paul, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb

Posted 4 months ago

“Excellent response and prompt resolution.”

Helpful Report

(Support) - Posted 4 months ago

Hi Levent, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb

Posted 4 months ago

“Tricky malicious e-mail sorted swiftly by the clever spiders at Cobweb”

Helpful Report

(Support) - Posted 4 months ago

Hi Ash Thank you for your review and feedback - much appreciated. Regards, Cobweb

Posted 4 months ago

“Short and sweet!”

Helpful Report

(Support) - Posted 4 months ago

Hi Thank you for your review. Regards, Cobweb

Posted 4 months ago

“Josh was extremely helpful, thanks”

Helpful Report

(Support) - Posted 4 months ago

Sabiha That's good to hear! Thank you for your review. Cobweb

Posted 4 months ago

“Josh and the Customer Service Team at Cobweb sorted out some tricky machine back-up problems with care. Not an easy task, 100% machine retore security mitigation.”

Helpful Report

(Support) - Posted 4 months ago

Hi Ash Thank you for taking the time to provide a review and for your feedback. Regards, Cobweb

Posted 4 months ago

“Dealt with the query swiftly and professionally”

Helpful Report

(Support) - Posted 5 months ago

Hi Nicki Thank you for your review. Regards, Cobweb

Posted 5 months ago

“Very quick turnaround and very responsive. Great service”

Helpful Report

(Support) - Posted 5 months ago

Hi Gemma Thank you for taking the time to provide a review and for your feedback. Regards, Cobweb

Posted 5 months ago

“They had our back during a bumpy domain transfer. I'll remember that for any future need. Top company.”

Helpful Report

(Support) - Posted 5 months ago

Hi Nick We really appreciate your review and comments. Thank you. Regards, Cobweb

Posted 5 months ago

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Cobweb is rated 4.7 based on 6,921 reviews