Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.73

4.7 Rating 6,924 Reviews

94 %

of reviewers recommend Cobweb

Company Reviews

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Cobweb 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was splendid”

Helpful Report

(Support) - Posted 8 months ago

Hi James, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb

Posted 8 months ago

“Great service. Having people at the end of a phone is just amazing”

Helpful Report

(Service Addition) - Posted 8 months ago

Hi Martin, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 8 months ago

“Cobweb are very clear and helpful communicators, for example Savannah in the Billing Dept. Everything is no-fuss and up to date. Their telephone and email support is always good , and they are upfront about everything.”

Helpful Report

(Support) - Posted 8 months ago

HI Robert, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Savannah and for your continued custom over the years. Kind regards Cobweb

Posted 8 months ago

“Very helpful and resolved my issue quickly.”

Helpful Report

(Support) - Posted 8 months ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 8 months ago

“For a tech averse person the simple explanation by Cobweb is why I’m subscribed to them”

Helpful Report

(Support) - Posted 8 months ago

Hi Thomas, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and thank you for your feedback. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 8 months ago

“great service - very quick”

Helpful Report

(Support) - Posted 8 months ago

Hi, We are happy to hear that, many thanks for your review and five star review. Kind regards Cobweb

Posted 8 months ago

“Very quick and responsive. Marc has been very helpful over the phone. Thank you!”

Helpful Report

(Support) - Posted 8 months ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 8 months ago

“Ronny was very helpful”

Helpful Report

(Support) - Posted 8 months ago

Hi James, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Ronnie and for your continued custom over the years. Kind regards Cobweb

Posted 8 months ago

“Excellent service!”

Helpful Report

(Support) - Posted 8 months ago

Hi Lynsey, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Kind regards Cobweb

Posted 8 months ago

“Very helpful and supportive”

Helpful Report

(Support) - Posted 8 months ago

Hi Michael, Thank you so much for your review, we are very glad to hear you were happy with the service and how to rectify should this happen again. If there is anything else, we can help you with then please do contact us. Kind regards Cobweb

Posted 8 months ago

“Great service”

Helpful Report

(Support) - Posted 8 months ago

Hi Lee, Thank you so much for taking the time to write a review. We will use this feedback to ensure we constantly strive to improve our customer service. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 8 months ago

“Always very quick to respond and excellent information and knowledge.”

Helpful Report

(Support) - Posted 8 months ago

Hi MIchelle, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and thank you for your feedback. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 8 months ago

“Thank you Cobweb. Ronny solved my problem in 10 minutes.”

Helpful Report

(Support) - Posted 8 months ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 8 months ago

“Solution was given very quickly and was resolved issue”

Helpful Report

(Support) - Posted 8 months ago

Posted 8 months ago

“Problem with domain hosting (with Maxer) correctly identified by Mitchell and issue resolved. Ticket could now be closed. Thanks for your help. C.”

Helpful Report

(Support) - Posted 8 months ago

Hi Christopher, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided by Mitchell and thank you for your feedback. Kind regards Cobweb

Posted 8 months ago

“Excellent delivery.”

Helpful Report

(Service Addition) - Posted 8 months ago

Hi Andy, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 8 months ago

“Josh was really helpfull / explained things to me in a way I was able to understand.”

Helpful Report

(Support) - Posted 8 months ago

Hi Steven, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Josh and for your continued custom over the years. Kind regards Cobweb

Posted 8 months ago

“Excellent service. Understood the problem straight away, and resolved it in minutes”

Helpful Report

(Support) - Posted 8 months ago

Hi Richard, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Kind regards Cobweb

Posted 8 months ago

“Very prompt service thanks”

Helpful Report

(Support) - Posted 8 months ago

Hi James, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 8 months ago

“5* response to queries”

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(Support) - Posted 8 months ago

Hi Catherine, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and for your feedback. Kind regards Cobweb

Posted 8 months ago

Cobweb is rated 4.7 based on 6,924 reviews