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Cobweb Reviews

4.7 Rating 6,789 Reviews

94 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb is one of Europe’s largest cloud solutions providers. Born in the cloud in 1996, Cobweb’s cloud services and solutions have empowered organisations of all size to grow into flexible, agile businesses through the deployment of best-of-breed cloud technologies. A member of the Cloud Industry Forum (CIF) and a Microsoft Gold Partner, we pride ourselves on innovation, and liberating customers through technology, backed up by 24*7 UK -based advice and support.

Visit Website

Phone:

0333 331 4962

Email:

customerrelations@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place
Fareham
PO16 8UX

Cobweb 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Problem solved immediately”

Helpful Report

(Support) - Posted 5 months ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 5 months ago

“thanks for sorting it out!”

Helpful Report

(Support) - Posted 5 months ago

Hi Jeremy, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb

Posted 5 months ago

“Josh was very helpful, thanks”

Helpful Report

(Support) - Posted 5 months ago

Hi Kate, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Josh and for your continued custom over the years. Kind regards Cobweb

Posted 5 months ago

“Speed of response and quality of advice always great Ed Pettifer”

Helpful Report

(Support) - Posted 5 months ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 5 months ago

“Trying to connect Hosted Exchange to my new i-pad took 2.5 hours UNSUCCESFULLY at the Apple Shop! 15 minutes with Mitchell at Cobweb sorted it out!! Well doen and THANK you Cobweb.”

Helpful Report

(Support) - Posted 5 months ago

Hi Thomas, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Mitchell and for your continued custom over the years. Kind regards Cobweb

Posted 5 months ago

“Resolved a Microsoft problem that had been ongoing for months”

Helpful Report

(Support) - Posted 5 months ago

Hi Chris, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 5 months ago

“Ronnie was very helpful with a real understanding of the complicated issue.”

Helpful Report

(Support) - Posted 5 months ago

Hi Darren, Hi Kate, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Ronnie and for your continued custom over the years. Kind regards Cobweb

Posted 5 months ago

“It’s always reassuring to have the Cobweb Team on call - they are so helpful - a great service, thank you”

Helpful Report

(Support) - Posted 5 months ago

Hi Neil, Thank you for your kind words, we're happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 5 months ago

“Excellent service, prompt response - thank you!”

Helpful Report

(Support) - Posted 5 months ago

Hi Eli, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb

Posted 5 months ago

“I had a really nasty Pop-up emulatinga Trojan linked to a money scam via Chrome. Elliot guided me safely out of this trap in minutes. I do not know what wewould do without the clever Techno Spiders chez Cobweb”

Helpful Report

(Support) - Posted 5 months ago

Hi Ash, Thank you for your feedback and review of our hard working arachnid team. I am pleased that this met with your escape from the trap. Please do not hesitate to contact us for further help if needed. Kindest regards Cobweb Spiders

Posted 5 months ago

“Aways great support and advice from Cobweb”

Helpful Report

(Support) - Posted 5 months ago

Hi Andrew, Thank you for your feedback. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 5 months ago

“no problems we got it sorted with Michael's help”

Helpful Report

(Support) - Posted 5 months ago

Hi Hugh, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind regards Cobweb

Posted 5 months ago

“Cobweb's staff are very patient picking up issues where Microsoft are weak (AI - really?) or non-existant (the call centres have been closed). These gremlins may be "small" but for small companies, they can seriously mess up productivity: days of work can be lost. I”

Helpful Report

(Support) - Posted 5 months ago

Hi Andrew, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 5 months ago

“Verry Helpful”

Helpful Report

(Support) - Posted 5 months ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 5 months ago

“Josh sorted a clever mail scam for us. It was a Mimecast dodging mail from a bad source that used a domain workabout. Clever Spider from Fareham chez Cobweb do it again! Source now blocked.”

Helpful Report

(Support) - Posted 5 months ago

Hi Ash, Thank you so much for taking the time to write another review and are glad this has been resolved to your satisfaction. Please do contact us if there is anything else we can help you with. Kind regards Cobweb Spiders

Posted 5 months ago

“brilliant”

Helpful Report

(Support) - Posted 5 months ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 5 months ago

“Fast and efficient”

Helpful Report

(Support) - Posted 5 months ago

Hi Lynsey, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind regards Cobweb

Posted 5 months ago

“Always very quick at sorting out any technical issues, thanks.”

Helpful Report

(Support) - Posted 5 months ago

Hi Darren, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb

Posted 5 months ago

“Excellent service by Michael thank you …!”

Helpful Report

(Support) - Posted 5 months ago

Hi Geoffrey, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 5 months ago

“Good communication with agent and kept informed.”

Helpful Report

(Support) - Posted 5 months ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 5 months ago

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Cobweb is rated 4.7 based on 6,789 reviews