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Cobweb Reviews

4.7 Rating 6,924 Reviews
94 %
of reviewers recommend Cobweb
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Read Cobweb Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Cobweb 5 star review on 14th August 2024
Anonymous
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
"John"
Verified Buyer
“Prompt, professional, helpful, friendly service, thank you :)”
Helpful Report
(Support) - Posted 9 months ago
Hi John, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 9 months ago
"Lynsey"
Verified Buyer
“Excellent service”
Helpful Report
(Support) - Posted 9 months ago
Hi Lynsey, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb
Posted 9 months ago
"Ash"
Verified Buyer
“The very smart Cyber Security Spiders @ Cobweb spotted that a Docu-sign mail was most likely to be malicious and helped me avoid a threat”
Helpful Report
(Support) - Posted 9 months ago
Hi Ash, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our clever spidey fingers and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 9 months ago
Anonymous
Verified Buyer
“Always excellent service”
Helpful Report
(Support) - Posted 9 months ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 9 months ago
Peter
Verified Buyer
“Cobweb Home seems a valuable addition - thanks!”
Helpful Report
(Support) - Posted 9 months ago
Hi Peter, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb
Posted 9 months ago
Peter
Verified Buyer
“Swift and effective support - thanks!”
Helpful Report
(Support) - Posted 9 months ago
Hi Peter, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind regards Cobweb
Posted 9 months ago
"Stephen"
Verified Buyer
“Very fast with no involvement from me - perfect.”
Helpful Report
(Support) - Posted 9 months ago
Hi Stephen, Thank you - we are pleased you were happy with set up service provided. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 9 months ago
"Peter"
Verified Buyer
“Thank you so much for helping me reset my password. I am so pleased that I have been able to continue calling on Cobweb for all the years both when in practice and into retirement. Kind regards PJ Gayler”
Helpful Report
(Support) - Posted 9 months ago
Hi Peter, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind regards Cobweb
Posted 9 months ago
"James"
Verified Buyer
“I have been using Cobweb for over 10 years and I have never been disappointed with the service I have received from the help desk Thanks to Ronnie for all your help today fixing my issue First Class service as always”
Helpful Report
(Support) - Posted 9 months ago
Hi James, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Ronnie and for your continued custom over the years. Kind regards Cobweb
Posted 9 months ago
"Peter"
Verified Buyer
“It is 12 years since I retired but still like using the personal email Cobweb set up for me. From time to time I get problems with using the pass word. I confirm that my new password is written in my book so hopefully I won't have trouble again for at least 6 months. Thank you again for being patient, helpful and efficient. Kind regards Peter Gayler”
Helpful Report
(Support) - Posted 9 months ago
Hi Peter, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our sales and support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 9 months ago
"Malcolm"
Verified Buyer
“Quick, accurate, helpful and very friendly response from Tracey Pearson. A tremendous asset to the Cobweb team 😊👌”
Helpful Report
(Support) - Posted 9 months ago
Hi Malcolm, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided by Tracy and thank you for your feedback. Kind regards Cobweb
Posted 9 months ago
"John"
Verified Buyer
“Excellent support experience”
Helpful Report
(Support) - Posted 9 months ago
Hi John, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb
Posted 9 months ago
Mandy
Verified Buyer
“All good as usual. Changes carried out swiftly and smoothly. Thanks Flo!”
Helpful Report
(Service Addition) - Posted 9 months ago
Hi Mandy, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Flo and for your continued custom over the years. Kind regards Cobweb
Posted 9 months ago
"Anonymous"
Verified Buyer
“Excellently dealt with”
Helpful Report
(Support) - Posted 9 months ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 9 months ago
"Dean"
Verified Buyer
“It was a good experience. The change over to the new email was done efficiently.”
Helpful Report
(Support) - Posted 9 months ago
Hi Dean, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and offer the best support to our customers. Please do contact us if there is anything else we can help you with. Kind regards Cobweb
Posted 9 months ago
"James"
Verified Buyer
“Fantastic service from Mark, excellent!”
Helpful Report
(Support) - Posted 9 months ago
Hi James, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 9 months ago
Anonymous
Verified Buyer
“Ready to help beyond the issue raised”
Helpful Report
(Support) - Posted 9 months ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 9 months ago
"James"
Verified Buyer
“As always you receive a first class service”
Helpful Report
(Support) - Posted 9 months ago
Hi James, Thank you for your feedback. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 9 months ago
"Edwin"
Verified Buyer
“Excellent knowledgeable friendly helpful. Note your font on this text box is tiny”
Helpful Report
(Support) - Posted 9 months ago
Hi Edwin, Thank you for your kind words, we're happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 9 months ago
Anonymous
Verified Buyer
“Very good support and very helpful.”
Helpful Report
(Support) - Posted 9 months ago
Hi, We are happy to hear that, many thanks for your review and five star review. Kind Regards Cobweb
Posted 9 months ago
Cobweb is rated 4.7 based on 6,924 reviews
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