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Cobweb Reviews

4.7 Rating 6,789 Reviews

94 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb is one of Europe’s largest cloud solutions providers. Born in the cloud in 1996, Cobweb’s cloud services and solutions have empowered organisations of all size to grow into flexible, agile businesses through the deployment of best-of-breed cloud technologies. A member of the Cloud Industry Forum (CIF) and a Microsoft Gold Partner, we pride ourselves on innovation, and liberating customers through technology, backed up by 24*7 UK -based advice and support.

Visit Website

Phone:

0333 331 4962

Email:

customerrelations@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place
Fareham
PO16 8UX

Cobweb 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nothing further to add”

Helpful Report

(Support) - Posted 9 months ago

Hi Joey, Thank you for your feedback. Kind regards Cobweb

Posted 9 months ago

“Prompt, professional, patient and informative”

Helpful Report

(Support) - Posted 9 months ago

Hi Louise, Thank you for your review, we are very glad to hear you were happy with the service provided. If there is anything else, we can help you with then please do contact us. Kind Regards Cobweb

Posted 9 months ago

“brilliant thanks”

Helpful Report

(Support) - Posted 9 months ago

Hi Paul, Thank you so much for taking the time to write another review and are glad this has been resolved to your satisfaction. Please do contact us if there is anything else we can help you with. Kindest Regards Cobweb

Posted 9 months ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 9 months ago

hi, Thank you for your feedback. Regards Cobweb

Posted 9 months ago

“Great help and kept up to date all the way long.”

Helpful Report

(Support) - Posted 9 months ago

Hi, Thank you for your review. If you would like to discuss further, please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 9 months ago

“Great Help in preventing any further problems when we were Hacked”

Helpful Report

(Support) - Posted 9 months ago

Hi Paul, Thank you so much for your review, we are very glad to hear you were happy with the service and how to rectify should this happen again. If there is anything else, we can help you with then please do contact us. Kindest regards Cobweb

Posted 9 months ago

“Fantastic support as ever.... 10/10”

Helpful Report

(Support) - Posted 9 months ago

Hi Brian, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and thank you for your custom. Kind Regards Cobweb

Posted 9 months ago

“Not too long to wait and very helpful support.”

Helpful Report

(Support) - Posted 9 months ago

Hi, Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb Kind Regards Cobweb

Posted 9 months ago

“quick response to my request, and sorted the issue quickly can't ask for much more Thanks”

Helpful Report

(Support) - Posted 9 months ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb Kind regards Cobweb

Posted 9 months ago

“excellent support - thanks!”

Helpful Report

(Support) - Posted 9 months ago

Hi Andrew, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 9 months ago

“Initial contact through Account Manager who referred us to Support Desk who tried to help but then time ran out. We then had an appointment with Elliot Field who was able to resolve the issue.”

Helpful Report

(Support) - Posted 9 months ago

Hi Richard, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our sales and support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 9 months ago

“many thanks”

Helpful Report

(Support) - Posted 9 months ago

Hi, Thank you for your review. If you would like to discuss further, please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 9 months ago

“Savannah was very polite and helpful.”

Helpful Report

(Support) - Posted 9 months ago

Hi Amanda, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Savannah and for your continued custom over the years. Kindest regards Cobweb

Posted 9 months ago

“Very quick, thanks.”

Helpful Report

(Support) - Posted 9 months ago

Hi there, Thank you for your review. If you would like to discuss further, please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 9 months ago

“Great service - many thanks”

Helpful Report

(Support) - Posted 9 months ago

Hi Lynsey, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and thank you for your custom. Kind regards Cobweb

Posted 9 months ago

“Great service as usual”

Helpful Report

(Support) - Posted 9 months ago

Hi James, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with Kindest regards Cobweb

Posted 9 months ago

“Excellent support, thank you for the fast turn around”

Helpful Report

(Support) - Posted 9 months ago

Hi, We are happy to hear that, many thanks for your review and five star review. Kind regards Cobweb

Posted 9 months ago

“Excellent.”

Helpful Report

(Support) - Posted 9 months ago

Hi Mark, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind regards Cobweb

Posted 9 months ago

“Really great service from Mark, thank you”

Helpful Report

(Support) - Posted 9 months ago

Hi Karen, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Marc and for your continued custom over the years. Kind Regards Cobweb

Posted 9 months ago

“thank you very much”

Helpful Report

(Support) - Posted 9 months ago

Hi Neil, Thank you so much for taking the time to write a review. We will use this feedback to ensure we constantly strive to improve our customer service. Please do contact us if there is anything else we can help you with. Kind Regards Cobweb

Posted 9 months ago

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Cobweb is rated 4.7 based on 6,789 reviews