Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.73

4.7 Rating 6,921 Reviews

94 %

of reviewers recommend Cobweb

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Cobweb 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful service”

Helpful Report

(Support) - Posted 5 months ago

Hi Vishal That's great to hear - thank you for your review and feedback. Regards, Cobweb

Posted 5 months ago

“Excellent support from Chris”

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(Support) - Posted 5 months ago

Hi Kevin Thank you for taking the time to provide a review for Chris. Regards, Cobweb

Posted 5 months ago

“Good follow up to my query.”

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(Support) - Posted 5 months ago

Hi Nick That's great to hear - thank you for your review. Regards, Cobweb

Posted 5 months ago

“Super fast reslution of an issue.”

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(Support) - Posted 5 months ago

Hi Manish Thank you for your review and feedback. Regards, Cobweb

Posted 5 months ago

“I sought advice following a data breach at Harvey Nichols Customer DB. Got a comforting steer very swiftly. This is typically how the Clever Spiders chez Cobweb respond. No spinning just great service. Hey, that could be Cobweb's new tag-line! Avanti Cobweb!”

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(Support) - Posted 5 months ago

Hi Ash Thank you for your review. Regards, Cobweb

Posted 5 months ago

“Fast and accurate as usual.”

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(Support) - Posted 5 months ago

Hi Ardie Thank you for taking the time to provide a review. Regards, Cobweb

Posted 5 months ago

“Quick support and super accurate!”

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(Support) - Posted 5 months ago

Hi Nick Thank you for your review, we really appreciate it. Regards, Cobweb

Posted 5 months ago

“Resolved quickly, thank you!”

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(Support) - Posted 5 months ago

Hi Thank you for your review and feedback. Regards, Cobweb

Posted 5 months ago

“An upgrade of existing licencing all handled and migrated on the users completely seemlessly! Much appreciated. :)”

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(Service Addition) - Posted 5 months ago

Hi Robin We are pleased you were happy with your order upgrade and thank you for your review. Regards, Cobweb

Posted 5 months ago

“Tried resolving the issue myself for about 2 hours then decided to get assistance that took about 5 to 10 minutes”

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(Support) - Posted 5 months ago

Hi Anthohny I'm glad we were able to help and resolve your issue in a timely manner. Thank you for your review and feedback. Regards, Cobweb

Posted 5 months ago

“Hi Marc was great got to the problem that was preventing me sending emails. within seconds!”

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(Support) - Posted 5 months ago

Hi James Good to hear we were able to rectify your problem quickly and appreciate your review and feedback. Regards, Cobweb

Posted 5 months ago

“Always very helpful and clear in communicationg over the phone and via email. Issue resolved quickly”

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(Support) - Posted 5 months ago

Hi Thank you for your review and feedback. Regards, Cobweb

Posted 5 months ago

“Excellent as always!”

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(Support) - Posted 5 months ago

Hi Sue That's good to hear. Thank you for your review and feedback. Regards, Cobweb

Posted 5 months ago

“great work!”

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(Support) - Posted 5 months ago

Hi Roberto We really appreciate your review and feedback - thank you. Regards, Cobweb

Posted 5 months ago

“Josh has been very helpful and kept me up to date. Very please Thanks Josh”

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(Support) - Posted 5 months ago

“lack of information, no clear person responsible, have been trying to have a new signature created for over two weeks and nothing has happened. Very disappointing.”

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(Service Addition) - Posted 5 months ago

“Elliot was able to provide an update on an issue we were experiencing, although there was no solution he was able to signpost us to articles online”

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(Support) - Posted 5 months ago

Hi Stephen Thank you for taking the time to provide a review and feedback. Regards, Cobweb

Posted 5 months ago

“Great service. Thanks.”

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(Support) - Posted 5 months ago

Hi Matthew That's great to hear. Thank you for your review. Regards, Cobweb

Posted 5 months ago

“Ronny, One of the very Smart Cobweb Customer Support Front of House-Spiders sorted a dodgy e-mail hang. Turned out to be a ghost so all OK B4 the weekend. Another cracking brisk-in-the-Fire-wall by these Dark-Side of the Webs Police Spiders.”

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(Support) - Posted 5 months ago

Hi Ash Thank you for your review and feedback! Regards, Cobweb

Posted 5 months ago

“I was fortunate to have my case assigned to Michael Foster Reed. Michael was extremely professional and helpful. He was very patient in investigating the issue I raised. Thanks to Michael, we got to the bottom of the problem and I'm more than happy with its successful resolution.”

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(Support) - Posted 5 months ago

Hi Tsvetelina, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Michael and for your continued custom over the years. Kind regards Cobweb

Posted 5 months ago

Cobweb is rated 4.7 based on 6,921 reviews