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Cobweb Reviews

4.7 Rating 6,789 Reviews
94 %
of reviewers recommend Cobweb
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About Cobweb:

Cobweb is one of Europe’s largest cloud solutions providers. Born in the cloud in 1996, Cobweb’s cloud services and solutions have empowered organisations of all size to grow into flexible, agile businesses through the deployment of best-of-breed cloud technologies. A member of the Cloud Industry Forum (CIF) and a Microsoft Gold Partner, we pride ourselves on innovation, and liberating customers through technology, backed up by 24*7 UK -based advice and support.

Visit Website

Phone:

0333 331 4962

Email:

customerrelations@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place
Fareham
PO16 8UX

Cobweb 5 star review on 14th August 2024
Anonymous
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Ash G
Verified Buyer
“A poetential malicious mail pretending to be a voice mail was deemed to be a risk and handled by Cobweb support swiftly and efficiently.”
Helpful Report
(Support) - Posted 1 week ago
Hi Ash Thank you for your feedback, we're happy to hear you have been pleased with the service provided and thank you for your continued custom over the years. Regards, Cobweb
Posted 1 week ago
Conor M
Verified Buyer
“Excellent service!”
Helpful Report
(Support) - Posted 1 week ago
Hi Conor Thank you for your feedback, we're extremely happy to hear you have been pleased with the service provided. Regards, Cobweb
Posted 1 week ago
Simon
Verified Buyer
“good service”
Helpful Report
(Support) - Posted 1 week ago
Hi Simon Thank you for your review and feedback. Regards, Cobweb
Posted 1 week ago
David
Verified Buyer
“Really responsive to my billing problem - all sorted with plenty of communication along the way.”
Helpful Report
(Support) - Posted 1 week ago
Hi David Thank you for your feedback, we're extremely happy to hear you have been pleased with the service provided. Regards Cobweb
Posted 1 week ago
Anonymous
Verified Buyer
“Attention to detail & worked quikly on finding the solution”
Helpful Report
(Support) - Posted 1 week ago
Hi That's great to hear - thank you for your review and feedback. Regards, Cobweb
Posted 1 week ago
Wendy C
Verified Buyer
“Very helpful, not 5 star because the first phone call got disconnected”
Helpful Report
(Support) - Posted 1 week ago
Hi Wendy Thank you for taking the time to review us and please accept our apology for the call dropping. Regards, Cobweb
Posted 1 week ago
Paul F
Verified Buyer
“Elliot was so professional and easily talked me through the fix for my issue”
Helpful Report
(Support) - Posted 1 week ago
Hi Paul Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided by Elliot and thank you for your feedback. Regards, Cobweb
Posted 1 week ago
Anonymous
Verified Buyer
“Minimum 10 characters.”
Helpful Report
(Support) - Posted 1 week ago
Hi Thank you for your 5 star review. Regards, Cobweb
Posted 1 week ago
Pauline K
Verified Buyer
“After talking the issue through, it was resolved immediately.”
Helpful Report
(Support) - Posted 1 week ago
Hi Pauline That's really good to hear - thank you for your review and feedback. Regards, Cobweb
Posted 1 week ago
Bisi E
Verified Buyer
“As always your support and assistance is brilliant, thank you for contacting the rest of the team in my absence.”
Helpful Report
(Support) - Posted 1 week ago
Hi Bisi Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided. Regards, Cobweb
Posted 1 week ago
Anonymous
Verified Buyer
“top notch!!”
Helpful Report
(Support) - Posted 2 weeks ago
Hi That's great to hear. Thank you for your review. Regards, Cobweb
Posted 1 week ago
Thor S
Verified Buyer
“I hardly ever need to contact support but when I do they are always helpful and knowledgeable. Thanks”
Helpful Report
(Support) - Posted 2 weeks ago
Hi Thor Thank you for taking the time to review us, your review is very much appreciated! Please do contact us if there is anything else we can help you with! Have a good day! Regards, Cobweb
Posted 1 week ago
Paul B
Verified Buyer
“Awesome support from Mitchell. So very knowledgeable and incerdibley patient in getting me back up and running. THANKS SO VERY,VERY MUCH, MITCHELL”
Helpful Report
(Support) - Posted 2 weeks ago
Hi Paul Thank you for your review and feedback for Mitch, which is much appreciated. Regards, Cobweb
Posted 2 weeks ago
Kittiphat K
Verified Buyer
“Great! My problem has been solved. Everything is working smoothly now.”
Helpful Report
(Support) - Posted 2 weeks ago
Hi Kittiphat Thank you for your review and feedback. Regards, Cobweb
Posted 2 weeks ago
Jon W
Verified Buyer
“Very responsive and resolved on first call”
Helpful Report
(Support) - Posted 2 weeks ago
Hi John Thank you for your review and feedback. Regards, Cobweb
Posted 2 weeks ago
Ash G
Verified Buyer
“Cobweb's clevr Spiders sorted a malicious mail in a typically swift fashion.”
Helpful Report
(Support) - Posted 2 weeks ago
Hi Ash Thank you for taking the time to provide a review and for your feedback. Regards, Cobweb
Posted 2 weeks ago
Anonymous
Verified Buyer
“Minimum 10 characters.”
Helpful Report
(Support) - Posted 2 weeks ago
Hi Thank you for your 5 star review. Regards, Cobweb
Posted 2 weeks ago
Chris P
Verified Buyer
“Very friendly support. Thank you”
Helpful Report
(Support) - Posted 2 weeks ago
Hi Chris, That's get to hear - thank you for your review. Regards, Cobweb
Posted 2 weeks ago
Lloyd W
Verified Buyer
“Marc was very attentive but the issue wasn't resolved and I had to find another techological support person to find and deliver the solution. It seems we dont know between Cobweb and The Alexander Partnership who switched on the unnecessary archiving of my calendar and e-mails but retrieving the lost data took many phone calls to Cobweb and eventually I had to bring in a 3rd party to resolve it. Not the best use of my time really.”
Helpful Report
(Support) - Posted 2 weeks ago
Hi Lloyd Thank you for your feedback. We are sorry we didn't meet expectations but we'll review the case as part of our continuous improvement programme. Regards, Cobweb
Posted 2 weeks ago
Anonymous
Verified Buyer
“Minimum 10 characters.”
Helpful Report
(Support) - Posted 2 weeks ago
Hi Thank you for your 5 star review. Regards, Cobweb
Posted 2 weeks ago
Cobweb is rated 4.7 based on 6,789 reviews
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