Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.73

4.7 Rating 6,925 Reviews

94 %

of reviewers recommend Cobweb

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Cobweb 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Usual excellent service. thank-you”

Helpful Report

(Support) - Posted 1 year ago

Hi Hans Thank you for taking the time to review us, your review is very much appreciated! Please do contact us if there is anything else we can help you with! Have a good day! Regards, Cobweb

Posted 1 year ago

“Issue resolved swiftly”

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(Support) - Posted 1 year ago

Hi David Thank you for taking the time to provide a review and for your feedback. Regards, Cobweb

Posted 1 year ago

“From taking the call regarding support Ronnie was professional and helpful in resolving the issue which was resolved in a prompt fashion Many thanks for a job well done”

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(Support) - Posted 1 year ago

Hi Andy That's great to hear - thank you for your review and feedback. Regards, Cobweb

Posted 1 year ago

“Ronnie was extremely calm, efficient and knowledgeable in dealing with what was a very worrying (for me) compromised account situation. He quickly identified the issue, isolated the threat and blocked the relevant accounts (to secure the situation) and then proceeded to deal with the damage that the bad actors had attempted to inflict: bogus email rules etc. He was also sympathetic to my concerns about allowing remote access in this case (I was trying not to be flustered or pressurised into doing something I wasn't comfortable with in the specific circumstances, even though I knew that I knew I had called the cobweb support number. He also provided tips and suggestions going forward. At all times communication was excellent and he explained what was going on and why. All in all, this was a great service provided! Many thanks.”

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(Support) - Posted 1 year ago

Hi Neil, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Ronnie & Cobweb over the years and thank you for your custom. Kindest regards Cobweb

Posted 1 year ago

“Your system to me was not user friendly. It was better before”

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(Support) - Posted 1 year ago

Hi Ali, Thank you for your feedback and 4-star review. Kind Regards Cobweb

Posted 1 year ago

“Fast resolution as usual. Thanks.”

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(Support) - Posted 1 year ago

Hi Stephen, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and thank you for your custom. Kind Regards Cobweb

Posted 1 year ago

“The Clever Cobweb IT Spider, Mitchell helped me toggle a Policy on Mimecast so that it would allow mails from safe source seen by Mimecast as "Untrustworthy!" Usual seamless good service from Cobweb”

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(Support) - Posted 1 year ago

Good Morning Ash, Thank you - we are pleased you were happy with technical service provided by Mitchell. Please do let us know if there is anything else we can help you with. Kindest regards The Cobweb Cluster

Posted 1 year ago

“Cobweb support has always been very proactive.”

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(Support) - Posted 1 year ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 1 year ago

“I didn’t expect weekend evening help for this kind of problem. Very pleased with the support and problem resolved.”

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(Support) - Posted 1 year ago

Hi Richard, Thank you for your feedback. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“Fast service and seems to have resolved.”

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(Support) - Posted 1 year ago

Hi Stephen, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“good response and very helpfull”

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(Support) - Posted 1 year ago

Hi Paul, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind Regards Cobweb

Posted 1 year ago

“Really quick response and actioned our request. Thanks support :)”

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(Support) - Posted 1 year ago

Hi Stephen, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind Regards Cobweb

Posted 1 year ago

“Great service. Thanks for your support.”

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(Support) - Posted 1 year ago

Hi Stuart, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and thank you for your custom. Kind Regards Cobweb

Posted 1 year ago

“Speedy, clear and helpful”

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(Support) - Posted 1 year ago

Hi Ken, Thank you - we are pleased you were happy with set up service provided. Please do let us know if there is anything else we can help you with. Kind Regard Cobweb

Posted 1 year ago

“Great Support.”

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(Support) - Posted 1 year ago

Hi Haris, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind Regards Cobweb

Posted 1 year ago

“Happy with the service provide”

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(Support) - Posted 1 year ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 1 year ago

“Quick and efficient”

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(Support) - Posted 1 year ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 1 year ago

“Always prompt and efficient”

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(Support) - Posted 1 year ago

Hi, Thank you for taking the time to review Cobweb. Kind regards Cobweb

Posted 1 year ago

“Cobweb have always been excellent at resolving issues. Thank you Cobweb”

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(Support) - Posted 1 year ago

Hi Ray, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 1 year ago

“All good ...........”

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(Support) - Posted 1 year ago

hi Garth, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and thank you for your custom Kind regards Cobweb

Posted 1 year ago

Cobweb is rated 4.7 based on 6,925 reviews