Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.73

4.7 Rating 6,925 Reviews

94 %

of reviewers recommend Cobweb

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Cobweb 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Elliot was very helpful - quick to understand the issue and resolve it. Many thanks, Elliot!”

Helpful Report

(Support) - Posted 10 months ago

Hi Graham, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Elliot and for your continued custom over the years. Kind regards Cobweb

Posted 10 months ago

“The support was timely and knowlegeable - a solution was found very quickly.”

Helpful Report

(Support) - Posted 10 months ago

Hi Eric, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 10 months ago

“Good communication, and sorted quickly. Thank you Michael”

Helpful Report

(Support) - Posted 10 months ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 10 months ago

“Thanks for the help”

Helpful Report

(Support) - Posted 10 months ago

Hi Mal, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and thank you for your custom. Kind regards Cobweb

Posted 10 months ago

“All went well”

Helpful Report

(Service Addition) - Posted 10 months ago

Hi Tim, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind regards Cobweb

Posted 10 months ago

“quick and helpful”

Helpful Report

(Support) - Posted 10 months ago

Hi John, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind regards Cobweb

Posted 10 months ago

“Everything was quick and easy to process, thanks!”

Helpful Report

(Service Addition) - Posted 10 months ago

Hi Nick, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and for your feedback. Kind Regards Cobweb

Posted 10 months ago

“Minimum 10 characters”

Helpful Report

(Support) - Posted 10 months ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 10 months ago

“good stuff”

Helpful Report

(Support) - Posted 10 months ago

Hi Matt, Thank you so much for taking the time to write a review and are glad this has been resolved to your satisfaction. Please do contact us if there is anything else we can help you with. Kindest regards Cobweb

Posted 10 months ago

“Quick reply and with the info provided found and supplied the fix to the issue. Great service”

Helpful Report

(Support) - Posted 10 months ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 10 months ago

“Great support.”

Helpful Report

(Service Addition) - Posted 10 months ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 10 months ago

“Thanks for the great help setting up my new Office 365 license. Very relieved it all went so smoothly”

Helpful Report

(Support) - Posted 10 months ago

Hi David, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind regards Cobweb

Posted 10 months ago

“very pleased.”

Helpful Report

(Support) - Posted 11 months ago

Hi Catherine, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and thank you for your custom. Kindest regards Cobweb

Posted 10 months ago

“Everything ok but I never know the name on the Cobweb employee who onboard me !”

Helpful Report

(Service Addition) - Posted 11 months ago

Hi Trevor, Thank you for your feedback and 4-star review. Kind regards Cobweb

Posted 11 months ago

“very efficient”

Helpful Report

(Support) - Posted 11 months ago

Hi Trevor, Thank you for your review - we really appreciate your feedback. Please let us know if there is anything else we can help you with. Have a great day! Kindest regards Cobweb

Posted 11 months ago

“Excellent thank you. Query answered within 10 minutes.”

Helpful Report

(Support) - Posted 11 months ago

Hi Paul, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and for your feedback. Kind Regards Cobweb

Posted 11 months ago

“Great speed of understand and resolution of our issue. You made our experience effortless.”

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(Support) - Posted 11 months ago

Hi Duncan, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 11 months ago

“Recently had the pleasure of working with a fantastic IT technician from Cobweb for our email reconfiguration and domain registration issues at Solent Groundworks. The service was exemplary - not only was the technician highly knowledgeable and professional, but the efficiency and responsiveness of their support were beyond expectations. Their friendly demeanor and expert guidance made the entire process seamless. It's clear that Cobweb values customer satisfaction and technical excellence. Kudos to the team for their outstanding support. Highly recommend Cobweb for anyone in need of reliable and expert IT services!”

Helpful Report

(Support) - Posted 11 months ago

Hi John, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kindest Regards Cobweb

Posted 11 months ago

“Great support”

Helpful Report

(Support) - Posted 11 months ago

Hi James, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and thank you for your custom. Kind regards Cobweb

Posted 11 months ago

“Great support from Cobweb as usual”

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(Support) - Posted 11 months ago

Hi Abdul, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 11 months ago

Cobweb is rated 4.7 based on 6,925 reviews