Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Fareham
Rating: 4.73

“We are a very small customer of Cobweb but have always received helpful advice and the size of our business has not affected the service we have experienced”

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(Support) - Posted 3 months ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 3 months ago

“Very friendly and knowledgeable. My issue was resolved swiftly. Thanks Elliot!”

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(Support) - Posted 3 months ago

Hi Tom, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb

Posted 3 months ago

“Great support from Chris.”

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(Support) - Posted 3 months ago

Hi Kevin, Thank you so much for taking the time to write a review and are glad this has been resolved to your satisfaction. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 3 months ago

“Minimum 10 characters.”

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(Support) - Posted 3 months ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 3 months ago

“Well handled”

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(Support) - Posted 3 months ago

Hi Gordon, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and thank you for your feedback. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 3 months ago

“Very short delay in getting back to me, after reporting the issue. Apart from that, excellent service”

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(Support) - Posted 3 months ago

Hi Ian, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kindest regards Cobweb

Posted 3 months ago

“I always enjoy all my interactions with Cobweb, I like the people, there is always a service mentality present and a palable sense of wanting to help or make things simple. As a tech dinosaur this is probably more appreciated by me than most. The onboarding was explained meticulously”

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(Service Addition) - Posted 3 months ago

Hi Jonathan, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 3 months ago

“Issue resolved quickly, thank you!”

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(Support) - Posted 3 months ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 3 months ago

“Fantastic service and quick answer.”

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(Support) - Posted 3 months ago

Hi James, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 3 months ago

“As always the support is excellent, Elliot is always fast to act and easy to work with. Great work, 10/10”

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(Support) - Posted 3 months ago

Hi Sam, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Elliot. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 3 months ago

“very helpful customer support”

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(Support) - Posted 3 months ago

Hi Toby, Thank you so much for your review, we are very glad to hear you were happy with the service and how to rectify should this happen again. If there is anything else, we can help you with then please do contact us. Kind regards Cobweb

Posted 3 months ago

“Elliot Field was a great help”

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(Support) - Posted 3 months ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 3 months ago

“Josh and his team have responded swiftly to my request to expolre methods formachine resilience as threats proliferate and the risk of losing data or work continuity multiply. I realy on Cobweb's clever IT GURU Spider flock. Keep on!”

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(Support) - Posted 3 months ago

Hi Ash, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Kindest regards Cobweb spider flock

Posted 3 months ago

“Very informative, well satisfied”

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(Support) - Posted 3 months ago

Hi James, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 3 months ago

“didnt fix and said it is hardware, it isnt, I gave a new mouse and still didnt work”

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(Support) - Posted 3 months ago

Hi Winston, We’re very sorry to hear your experience hasn’t met expectations on this occasion. Given your feedback, your ticket will be reviewed and we’ll be in contact with you to discuss further.

Posted 3 months ago

“Fast and efficient service.”

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(Support) - Posted 3 months ago

Hi Luis, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb

Posted 3 months ago

“We have been customers of Cobweb for 10 years gor our email server for our company in Thailand. Always happy with the reliability of the aetbice and the excellent and swift support.”

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(Support) - Posted 3 months ago

“very helpful. great service”

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(Support) - Posted 3 months ago

“Excellent response time and straight to the point, thanks.”

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(Support) - Posted 3 months ago

“Licence issue resolved quickly. Thanks”

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(Support) - Posted 3 months ago

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