Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Fareham
Rating: 4.73

4.7 Rating 6,789 Reviews

94 %

of reviewers recommend Cobweb

Company Reviews

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About Cobweb:

Cobweb is one of Europe’s largest cloud solutions providers. Born in the cloud in 1996, Cobweb’s cloud services and solutions have empowered organisations of all size to grow into flexible, agile businesses through the deployment of best-of-breed cloud technologies. A member of the Cloud Industry Forum (CIF) and a Microsoft Gold Partner, we pride ourselves on innovation, and liberating customers through technology, backed up by 24*7 UK -based advice and support.

Visit Website

Phone:

0333 331 4962

Email:

customerrelations@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place
Fareham
PO16 8UX

Cobweb 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Andy was fantastic & very helpful”

Helpful Report

(Service Addition) - Posted 8 months ago

Hi Pippa, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Andy and for your continued custom over the years. Kind Regards Cobweb

Posted 8 months ago

“Many thanks”

Helpful Report

(Support) - Posted 9 months ago

Hi Lynsey, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 8 months ago

“Fantastic support - time taken to understand the issue....at my speed so I felt comfortable being understood. And came back exactly as he said he would to be sure everything was working. A valuable lifeline for those of us who rely on tech, and don't understand enough to help ourselves!”

Helpful Report

(Support) - Posted 9 months ago

Hi Martyn, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kindest regards Cobweb

Posted 9 months ago

“Very good service”

Helpful Report

(Support) - Posted 9 months ago

Hi Anthony, Thank you so much for your review, we are very glad to hear you were happy with the service and how to rectify should this happen again. If there is anything else, we can help you with then please do contact us. Kind Regards Cobweb

Posted 9 months ago

“Great communication throughout and helped solve my issue. Thank you”

Helpful Report

(Support) - Posted 9 months ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 9 months ago

“Very simple query regarding a stealthy change in my default typeface for Outlook. I did not like the hairy one slected for me by MS so the very agile Spider chez Cobweb, led by Josh stepped up to the thread and sorted it swiftly. Welcome home Calibri”

Helpful Report

(Support) - Posted 9 months ago

Hi Ash, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Josh. Please do let us know if there is anything else we can help you with at the spiders web. Kindest regards Cobweb

Posted 9 months ago

“Great support, thank you”

Helpful Report

(Support) - Posted 9 months ago

Hi, Thank you for your review. Kind regards Cobweb

Posted 9 months ago

“Absolutely excellent experience, Ronny was a really charming guy and resolved our issue with expertise. He deserves a promotion and bonus!”

Helpful Report

(Support) - Posted 9 months ago

Hi James, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Ronny and for your continued custom over the years. Kind regards Cobweb

Posted 9 months ago

“Thank you for the assistance.”

Helpful Report

(Service Addition) - Posted 9 months ago

Hi Edward, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Kind regards Cobweb

Posted 9 months ago

“Quickly responded, and was able to identify the solution as soon as possible”

Helpful Report

(Support) - Posted 9 months ago

Hi Harvey, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kindest regards Cobweb

Posted 9 months ago

“Tricky mail from Dropbox containing a potential threat handles swiftly even before the normal support promise times. Just what you come to expect from the Reliable, clever Spiders chez Cobweb.”

Helpful Report

(Support) - Posted 9 months ago

Good Morning Ash, Thank you for your 5 star review. We are glad that our spiders have maintained the level of service you have experienced. Again, thank you for your custom. Kind Regards Cobweb

Posted 9 months ago

“Great experience and the engineer was very patient.”

Helpful Report

(Service Addition) - Posted 9 months ago

Posted 9 months ago

“Very fast response thank you very much”

Helpful Report

(Support) - Posted 9 months ago

Hi Robert, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and thank you for your custom. Kind Regards Cobweb

Posted 9 months ago

“Many thanks”

Helpful Report

(Service Addition) - Posted 9 months ago

Hi Edward, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and thank you for your custom. Kindest regards Cobweb

Posted 9 months ago

“3rd time in 9 years service that I've needed swift person to person help & as before, it was a polite, calm & successful resolution. Thank you”

Helpful Report

(Support) - Posted 9 months ago

Hi Peter, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 9 months ago

“Support team super helpful in resolving the issues.”

Helpful Report

(Support) - Posted 9 months ago

Hi Richard, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kindest regards Cobweb

Posted 9 months ago

“Couple of days behind request/expectations.”

Helpful Report

(Service Addition) - Posted 9 months ago

Hi John, We are very sorry to hear your experience didn’t meet expectation on this occasion; and thank you for providing your feedback to our Customer Relations who will be addressing the points raised. Kindest Regards Cobweb

Posted 9 months ago

“Great service ,,,,”

Helpful Report

(Support) - Posted 9 months ago

Hi James, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 9 months ago

“very quick & efficient”

Helpful Report

(Support) - Posted 9 months ago

Hi Tony, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and thank you for your custom. Kind Regards Cobweb

Posted 9 months ago

“Very helpful support from Ronnie, thanks, Toby”

Helpful Report

(Support) - Posted 9 months ago

Hi Toby, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Ronnie and for your continued custom over the years. Kind Regards Cobweb

Posted 9 months ago

Cobweb is rated 4.7 based on 6,789 reviews