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Cobweb Reviews

4.7 Rating 6,921 Reviews

94 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Cobweb 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“top notch!!”

Helpful Report

(Support) - Posted 2 months ago

Hi That's great to hear. Thank you for your review. Regards, Cobweb

Posted 2 months ago

“I hardly ever need to contact support but when I do they are always helpful and knowledgeable. Thanks”

Helpful Report

(Support) - Posted 2 months ago

Hi Thor Thank you for taking the time to review us, your review is very much appreciated! Please do contact us if there is anything else we can help you with! Have a good day! Regards, Cobweb

Posted 2 months ago

“Awesome support from Mitchell. So very knowledgeable and incerdibley patient in getting me back up and running. THANKS SO VERY,VERY MUCH, MITCHELL”

Helpful Report

(Support) - Posted 2 months ago

Hi Paul Thank you for your review and feedback for Mitch, which is much appreciated. Regards, Cobweb

Posted 2 months ago

“Great! My problem has been solved. Everything is working smoothly now.”

Helpful Report

(Support) - Posted 2 months ago

Hi Kittiphat Thank you for your review and feedback. Regards, Cobweb

Posted 2 months ago

“Very responsive and resolved on first call”

Helpful Report

(Support) - Posted 2 months ago

Hi John Thank you for your review and feedback. Regards, Cobweb

Posted 2 months ago

“Cobweb's clevr Spiders sorted a malicious mail in a typically swift fashion.”

Helpful Report

(Support) - Posted 2 months ago

Hi Ash Thank you for taking the time to provide a review and for your feedback. Regards, Cobweb

Posted 2 months ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 2 months ago

Hi Thank you for your 5 star review. Regards, Cobweb

Posted 2 months ago

“Very friendly support. Thank you”

Helpful Report

(Support) - Posted 2 months ago

Hi Chris, That's get to hear - thank you for your review. Regards, Cobweb

Posted 2 months ago

“Marc was very attentive but the issue wasn't resolved and I had to find another techological support person to find and deliver the solution. It seems we dont know between Cobweb and The Alexander Partnership who switched on the unnecessary archiving of my calendar and e-mails but retrieving the lost data took many phone calls to Cobweb and eventually I had to bring in a 3rd party to resolve it. Not the best use of my time really.”

Helpful Report

(Support) - Posted 2 months ago

Hi Lloyd Thank you for your feedback. We are sorry we didn't meet expectations but we'll review the case as part of our continuous improvement programme. Regards, Cobweb

Posted 2 months ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 2 months ago

Hi Thank you for your 5 star review. Regards, Cobweb

Posted 2 months ago

“Thank you for your help.”

Helpful Report

(Support) - Posted 2 months ago

Hi Lucy Thank you for your review and feedback. Regards, Cobweb

Posted 2 months ago

“excellent help thank you”

Helpful Report

(Support) - Posted 2 months ago

Hi Alison That's great to hear. Thank you for your review and feedback. Regards, Cobweb

Posted 2 months ago

“Been meaning to get around to write a review on Elliot as he's helped me on a number of different tickets. He's super patient and continues to follow up with me to make sure everything is okay. He's quick and efficient and it's always a pleasure when Elliot is on the other side of the phone!”

Helpful Report

(Support) - Posted 2 months ago

Hi Arman Thank you for taking the time to provide and review and feedback for Elliot. Regards, Cobweb

Posted 2 months ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 2 months ago

Hi Thank you for your 5 star review. Regards, Cobweb

Posted 2 months ago

“Elliot was a great help and a pleasure to deal with”

Helpful Report

(Support) - Posted 2 months ago

Hi Keith Thank you for your review and feedback. Regards, Cobweb

Posted 2 months ago

“Extremely helpful”

Helpful Report

(Support) - Posted 2 months ago

Hi Nick That's great to hear. Thank you for your review. Regards, Cobweb

Posted 2 months ago

“Michael helped to restore my Microsoft Exchange password. He was calm and patient as we worked through a nerve-wracking process for me. Thank you so much.”

Helpful Report

(Support) - Posted 2 months ago

Hi Clare Thank you for your feedback, we're happy to hear you have been pleased with the service provided by Michael. Regards, Cobweb

Posted 2 months ago

“As always, saved me; Mike was competent. So able to perceive the issue; So patient. So good to hang on while I slowly stepped through the instructions. Like having a full back.”

Helpful Report

(Support) - Posted 3 months ago

Hi Sue Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Michael. Regards, Cobweb

Posted 2 months ago

“very friendly, very effiecent just the ticket”

Helpful Report

(Support) - Posted 3 months ago

Hi Chris Thank you for taking the time to review us, your review is very much appreciated! Please do contact us if there is anything else we can help you with! Have a good day! Regards, Cobweb

Posted 2 months ago

“Fast efficient service”

Helpful Report

(Support) - Posted 3 months ago

Hi David Thank you for your review and feedback. Regards, Cobweb

Posted 2 months ago

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Cobweb is rated 4.7 based on 6,921 reviews