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Cobweb Reviews

4.7 Rating 6,789 Reviews
94 %
of reviewers recommend Cobweb
Read Cobweb Reviews

About Cobweb:

Cobweb is one of Europe’s largest cloud solutions providers. Born in the cloud in 1996, Cobweb’s cloud services and solutions have empowered organisations of all size to grow into flexible, agile businesses through the deployment of best-of-breed cloud technologies. A member of the Cloud Industry Forum (CIF) and a Microsoft Gold Partner, we pride ourselves on innovation, and liberating customers through technology, backed up by 24*7 UK -based advice and support.

Visit Website

Phone:

0333 331 4962

Email:

customerrelations@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place
Fareham
PO16 8UX

Anonymous
Anonymous  // 01/01/2019
A great response to my issue.
Helpful Report
(Support) - Posted 5 months ago
Hi Adrian, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and for your feedback. Kind regards Cobweb
Posted 5 months ago
Understood my issues and resolved them immediately.
Helpful Report
(Support) - Posted 5 months ago
Hi Elizabeth, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 5 months ago
Thank you for making it so easy. Dee (not sure why it says 'Submit as David' below?
Helpful Report
(Support) - Posted 5 months ago
Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb
Posted 5 months ago
Great and speedy service, thank you
Helpful Report
(Support) - Posted 5 months ago
Hi Phillipa, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Kind regards Cobweb
Posted 5 months ago
Very helpful and quick to respond to my queries
Helpful Report
(Support) - Posted 5 months ago
Hi Simon, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and for your feedback. Kind regards Cobweb
Posted 5 months ago
Wonderful service Elliot is a credit to you
Helpful Report
(Support) - Posted 5 months ago
Hi Kerry, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Elliot and for your continued custom over the years. Kind regards Cobweb
Posted 5 months ago
The whole process went very well, There were no issues transferring our telephone number. The system is very easy to use.
Helpful Report
(Service Addition) - Posted 5 months ago
Hi Kim, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 5 months ago
It was splendid
Helpful Report
(Support) - Posted 5 months ago
Hi James, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb
Posted 5 months ago
Great service. Having people at the end of a phone is just amazing
Helpful Report
(Service Addition) - Posted 5 months ago
Hi Martin, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 5 months ago
Cobweb are very clear and helpful communicators, for example Savannah in the Billing Dept. Everything is no-fuss and up to date. Their telephone and email support is always good , and they are upfront about everything.
Helpful Report
(Support) - Posted 5 months ago
HI Robert, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Savannah and for your continued custom over the years. Kind regards Cobweb
Posted 5 months ago
Very helpful and resolved my issue quickly.
Helpful Report
(Support) - Posted 6 months ago
Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb
Posted 5 months ago
For a tech averse person the simple explanation by Cobweb is why I’m subscribed to them
Helpful Report
(Support) - Posted 6 months ago
Hi Thomas, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and thank you for your feedback. Please do contact us if there is anything else we can help you with. Kind regards Cobweb
Posted 6 months ago
great service - very quick
Helpful Report
(Support) - Posted 6 months ago
Hi, We are happy to hear that, many thanks for your review and five star review. Kind regards Cobweb
Posted 6 months ago
Very quick and responsive. Marc has been very helpful over the phone. Thank you!
Helpful Report
(Support) - Posted 6 months ago
Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb
Posted 6 months ago
Ronny was very helpful
Helpful Report
(Support) - Posted 6 months ago
Hi James, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Ronnie and for your continued custom over the years. Kind regards Cobweb
Posted 6 months ago
Excellent service!
Helpful Report
(Support) - Posted 6 months ago
Hi Lynsey, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Kind regards Cobweb
Posted 6 months ago
Very helpful and supportive
Helpful Report
(Support) - Posted 6 months ago
Hi Michael, Thank you so much for your review, we are very glad to hear you were happy with the service and how to rectify should this happen again. If there is anything else, we can help you with then please do contact us. Kind regards Cobweb
Posted 6 months ago
Great service
Helpful Report
(Support) - Posted 6 months ago
Hi Lee, Thank you so much for taking the time to write a review. We will use this feedback to ensure we constantly strive to improve our customer service. Please do contact us if there is anything else we can help you with. Kind regards Cobweb
Posted 6 months ago
Always very quick to respond and excellent information and knowledge.
Helpful Report
(Support) - Posted 6 months ago
Hi MIchelle, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and thank you for your feedback. Please do contact us if there is anything else we can help you with. Kind regards Cobweb
Posted 6 months ago
Thank you Cobweb. Ronny solved my problem in 10 minutes.
Helpful Report
(Support) - Posted 6 months ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 6 months ago
Cobweb is rated 4.7 based on 6,789 reviews