Login
Start Free Trial Are you a business?? Click Here

Cobweb Reviews

4.7 Rating 6,921 Reviews
94 %
of reviewers recommend Cobweb
Read Cobweb Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous
Anonymous  // 01/01/2019
very helpful customer support
Helpful Report
(Support) - Posted 5 months ago
Hi Toby, Thank you so much for your review, we are very glad to hear you were happy with the service and how to rectify should this happen again. If there is anything else, we can help you with then please do contact us. Kind regards Cobweb
Posted 5 months ago
Elliot Field was a great help
Helpful Report
(Support) - Posted 5 months ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 5 months ago
Josh and his team have responded swiftly to my request to expolre methods formachine resilience as threats proliferate and the risk of losing data or work continuity multiply. I realy on Cobweb's clever IT GURU Spider flock. Keep on!
Helpful Report
(Support) - Posted 6 months ago
Hi Ash, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Kindest regards Cobweb spider flock
Posted 5 months ago
Very informative, well satisfied
Helpful Report
(Support) - Posted 6 months ago
Hi James, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 5 months ago
didnt fix and said it is hardware, it isnt, I gave a new mouse and still didnt work
Helpful Report
(Support) - Posted 6 months ago
Hi Winston, We’re very sorry to hear your experience hasn’t met expectations on this occasion. Given your feedback, your ticket will be reviewed and we’ll be in contact with you to discuss further.
Posted 6 months ago
Fast and efficient service.
Helpful Report
(Support) - Posted 6 months ago
Hi Luis, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb
Posted 5 months ago
We have been customers of Cobweb for 10 years gor our email server for our company in Thailand. Always happy with the reliability of the aetbice and the excellent and swift support.
Helpful Report
(Support) - Posted 6 months ago
very helpful. great service
Helpful Report
(Support) - Posted 6 months ago
Excellent response time and straight to the point, thanks.
Helpful Report
(Support) - Posted 6 months ago
Licence issue resolved quickly. Thanks
Helpful Report
(Support) - Posted 6 months ago
Always excellent service
Helpful Report
(Support) - Posted 6 months ago
Speed of response was excellent, as was the approach to seeking a solution. Even though we managed to resolve it in-house in the end, Cobweb's support gave me confidence along the way. Thank you!
Helpful Report
(Support) - Posted 6 months ago
A speedy response resulting in a clear explanation and solution provided, that was actioned quickly. Thank you!
Helpful Report
(Support) - Posted 6 months ago
Hi Susannah, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 6 months ago
Really tricky try from a malicious entity preetentinding to be a plausabile source offeringa big ticket job from Meta. Came to both our Partners. Clever IT Mag Spider Josh the "The It Nasty Cosh" whaked this naughty mole. Gwaaaan! Clever Spiders chez Cobweb, do it again. Keep on!
Helpful Report
(Support) - Posted 6 months ago
Hi Ash, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Josh and for your continued custom over the years. Kindest regards Cobweb
Posted 6 months ago
Helpful and speedy
Helpful Report
(Support) - Posted 6 months ago
Hi Liz, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb
Posted 6 months ago
Excellent service as always, which is why Ive been using you since I started my business 15 years ago!
Helpful Report
(Support) - Posted 6 months ago
Hi Matt, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and for your feedback. Kindest regards Cobweb
Posted 6 months ago
had an issue with outlook, Michael sorted htis perfectly
Helpful Report
(Support) - Posted 6 months ago
Hi David, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Michael and for your continued custom over the years. Kind regards Cobweb
Posted 6 months ago
Fast friendly and efficientp
Helpful Report
(Support) - Posted 6 months ago
Hi David, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb
Posted 6 months ago
Very happy with Ronny C, he was super helpful today, thanks
Helpful Report
(Support) - Posted 6 months ago
Hi Mark, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Ronny and for your continued custom over the years. Kind regards Cobweb
Posted 6 months ago
Techinal Support is excellent, some of the best I have ever experienced ! Steve Dobson Taurus Utility Consultants Your utilities expert
Helpful Report
(Support) - Posted 6 months ago
Hi Stephen, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kindest regards Cobweb
Posted 6 months ago
Cobweb is rated 4.7 based on 6,921 reviews