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Cobweb Reviews

4.7 Rating 6,924 Reviews

94 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Cobweb 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From the begining to end of the project, we are very satisfied.”

Helpful Report

(Service Addition) - Posted 8 months ago

Hi Tanushka, Thank you so much for taking the time to write a review. We will use this feedback to ensure we constantly strive to improve our customer service. Please do contact us if there is anything else we can help you with. Kindest regards Cobweb

Posted 8 months ago

“Always found to reactive and helful”

Helpful Report

(Support) - Posted 8 months ago

Hi Anthony, Thank you so much for taking the time to write a review and are glad this has been resolved to your satisfaction. Please do contact us if there is anything else we can help you with. Kindest regards Cobweb

Posted 8 months ago

“Efficient service”

Helpful Report

(Support) - Posted 8 months ago

Hi Lynsey, We are glad we were able to assist. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 8 months ago

“A perfect company-I wish more were like them they could not have been more helpful.”

Helpful Report

(Support) - Posted 8 months ago

Hi Tyrone, Thank you so much for taking the time to write a review and are glad this has been resolved to your satisfaction. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 8 months ago

“Thanks for the rapid response and fix.”

Helpful Report

(Support) - Posted 8 months ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 8 months ago

“Very happy with speedy resolution of my issue - thank you!!”

Helpful Report

(Support) - Posted 8 months ago

Hi Katie, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind regards Cobweb

Posted 8 months ago

“Excellent support from Elliot!”

Helpful Report

(Support) - Posted 8 months ago

Hi Tony, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Elliot and for your continued custom over the years. Kind regards Cobweb

Posted 8 months ago

“Prompt out of hours support - issue was resolved.”

Helpful Report

(Support) - Posted 8 months ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 8 months ago

“excelant help. can praise anough”

Helpful Report

(Support) - Posted 8 months ago

Hi Basil, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 8 months ago

“Service was back up to your very high standard- Mind you I had too, as a none computer expert had to travel around the world & back to were I started. Your Tec man (Michael) came up trumps. I have one question how can I stop it happening again plus how can I make the site more secure?”

Helpful Report

(Support) - Posted 8 months ago

“Issue was fixed quickly and efficiently.”

Helpful Report

(Support) - Posted 8 months ago

“very quickly resolved, thanks Mitchell”

Helpful Report

(Support) - Posted 8 months ago

“Very prompt and clear response.”

Helpful Report

(Support) - Posted 8 months ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 8 months ago

“POLITE AND PROFESSIONAL KNOWLEDGABLE AND IDENTIFIED ISSUE QUICKLY. RESOLVED ISSUE WITHIN MATTER OF 5-10 MINS”

Helpful Report

(Support) - Posted 8 months ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 8 months ago

“great service and quick to sort and respond”

Helpful Report

(Support) - Posted 8 months ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 8 months ago

“Minimum 10 characters.”

Helpful Report

(Support) - Posted 8 months ago

Hi, Thank you for your review and feedback. Kind regards Cobweb

Posted 8 months ago

“Great service as always :)”

Helpful Report

(Support) - Posted 9 months ago

Hi That's great to hear. Thank you for your review. Regards, Cobweb

Posted 8 months ago

“Marc took me thru some tricky aspects of MS Teams in prep for a key meeting with a huge customer. I got the controls in hand now! Clever helpful spides live in the Cobweb web!”

Helpful Report

(Support) - Posted 9 months ago

Hi Thank you for your review and feedback. Regards, Cobweb

Posted 8 months ago

“nice and easy to deal with”

Helpful Report

(Support) - Posted 9 months ago

Hi That's great to hear. Thank you for your review. Regards, Cobweb

Posted 9 months ago

“Very helpful when purchasing new Office 365 licenses”

Helpful Report

(Support) - Posted 9 months ago

Hi Thank you for your review and feedback. Regards, Cobweb

Posted 9 months ago

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Cobweb is rated 4.7 based on 6,924 reviews