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Cobweb Reviews

4.7 Rating 6,789 Reviews

94 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb is one of Europe’s largest cloud solutions providers. Born in the cloud in 1996, Cobweb’s cloud services and solutions have empowered organisations of all size to grow into flexible, agile businesses through the deployment of best-of-breed cloud technologies. A member of the Cloud Industry Forum (CIF) and a Microsoft Gold Partner, we pride ourselves on innovation, and liberating customers through technology, backed up by 24*7 UK -based advice and support.

Visit Website

Phone:

0333 331 4962

Email:

customerrelations@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place
Fareham
PO16 8UX

Cobweb 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“issue resolved quickly”

Helpful Report

(Support) - Posted 9 months ago

Hi Amreek, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and thank you for your feedback. Please do contact us if there is anything else we can help you with. Kind regards Cobweb

Posted 9 months ago

“Very friendly & knowledgeable.”

Helpful Report

(Support) - Posted 9 months ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 9 months ago

“Quick and helpful, thanks”

Helpful Report

(Support) - Posted 9 months ago

Hi Lynsey, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with Kind Regards Cobweb

Posted 9 months ago

“Issue resolved in minutes! Perfect”

Helpful Report

(Support) - Posted 9 months ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 9 months ago

“Chris was very quick to reply to my query and was able to go above and beyond on the the info sent. Thank you, Chris, for your efficiency and knowledge.”

Helpful Report

(Support) - Posted 9 months ago

Hi, We are happy to hear that, many thanks for your review and five star review. Kindest regards Cobweb

Posted 9 months ago

“Great help from the support team - Thank you”

Helpful Report

(Support) - Posted 9 months ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 9 months ago

“Usual excellent service. thank-you”

Helpful Report

(Support) - Posted 9 months ago

Hi Hans Thank you for taking the time to review us, your review is very much appreciated! Please do contact us if there is anything else we can help you with! Have a good day! Regards, Cobweb

Posted 9 months ago

“Issue resolved swiftly”

Helpful Report

(Support) - Posted 9 months ago

Hi David Thank you for taking the time to provide a review and for your feedback. Regards, Cobweb

Posted 9 months ago

“From taking the call regarding support Ronnie was professional and helpful in resolving the issue which was resolved in a prompt fashion Many thanks for a job well done”

Helpful Report

(Support) - Posted 9 months ago

Hi Andy That's great to hear - thank you for your review and feedback. Regards, Cobweb

Posted 9 months ago

“Ronnie was extremely calm, efficient and knowledgeable in dealing with what was a very worrying (for me) compromised account situation. He quickly identified the issue, isolated the threat and blocked the relevant accounts (to secure the situation) and then proceeded to deal with the damage that the bad actors had attempted to inflict: bogus email rules etc. He was also sympathetic to my concerns about allowing remote access in this case (I was trying not to be flustered or pressurised into doing something I wasn't comfortable with in the specific circumstances, even though I knew that I knew I had called the cobweb support number. He also provided tips and suggestions going forward. At all times communication was excellent and he explained what was going on and why. All in all, this was a great service provided! Many thanks.”

Helpful Report

(Support) - Posted 9 months ago

Hi Neil, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Ronnie & Cobweb over the years and thank you for your custom. Kindest regards Cobweb

Posted 9 months ago

“Your system to me was not user friendly. It was better before”

Helpful Report

(Support) - Posted 9 months ago

Hi Ali, Thank you for your feedback and 4-star review. Kind Regards Cobweb

Posted 9 months ago

“Fast resolution as usual. Thanks.”

Helpful Report

(Support) - Posted 9 months ago

Hi Stephen, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and thank you for your custom. Kind Regards Cobweb

Posted 9 months ago

“The Clever Cobweb IT Spider, Mitchell helped me toggle a Policy on Mimecast so that it would allow mails from safe source seen by Mimecast as "Untrustworthy!" Usual seamless good service from Cobweb”

Helpful Report

(Support) - Posted 9 months ago

Good Morning Ash, Thank you - we are pleased you were happy with technical service provided by Mitchell. Please do let us know if there is anything else we can help you with. Kindest regards The Cobweb Cluster

Posted 9 months ago

“Cobweb support has always been very proactive.”

Helpful Report

(Support) - Posted 9 months ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 9 months ago

“I didn’t expect weekend evening help for this kind of problem. Very pleased with the support and problem resolved.”

Helpful Report

(Support) - Posted 9 months ago

Hi Richard, Thank you for your feedback. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 9 months ago

“Fast service and seems to have resolved.”

Helpful Report

(Support) - Posted 9 months ago

Hi Stephen, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 9 months ago

“good response and very helpfull”

Helpful Report

(Support) - Posted 9 months ago

Hi Paul, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind Regards Cobweb

Posted 9 months ago

“Really quick response and actioned our request. Thanks support :)”

Helpful Report

(Support) - Posted 9 months ago

Hi Stephen, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind Regards Cobweb

Posted 9 months ago

“Great service. Thanks for your support.”

Helpful Report

(Support) - Posted 10 months ago

Hi Stuart, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and thank you for your custom. Kind Regards Cobweb

Posted 9 months ago

“Speedy, clear and helpful”

Helpful Report

(Support) - Posted 10 months ago

Hi Ken, Thank you - we are pleased you were happy with set up service provided. Please do let us know if there is anything else we can help you with. Kind Regard Cobweb

Posted 9 months ago

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Cobweb is rated 4.7 based on 6,789 reviews