Cobweb Reviews

Name: Cobweb
Address: Cobweb Solutions Ltd, Delme 3, Delme Place, Cobweb Solutions Ltd, Delme 3, Delme Place, Hampshire
Rating: 4.73

4.7 Rating 6,921 Reviews

94 %

of reviewers recommend Cobweb

Company Reviews

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About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Cobweb 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Marc was very patient with me(75 years old)and solved all my PC change over issues.”

Helpful Report

(Support) - Posted 3 weeks ago

Hi Jed, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Marc and for your continued custom over the years. Kind regards Cobweb

Posted 3 weeks ago

“Very fast response, thank you!”

Helpful Report

(Support) - Posted 3 weeks ago

Hi Eli, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb

Posted 3 weeks ago

“Prompt and useful advice received which helped me solve my issue.”

Helpful Report

(Support) - Posted 3 weeks ago

Hi Gaelle, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Kind regards Cobweb

Posted 3 weeks ago

“Excellent Service from start to finish, totally professional and accomodting. First Class.”

Helpful Report

(Service Addition) - Posted 3 weeks ago

Hi James, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our sales and support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 3 weeks ago

“Great service received from Michael. A very prompt and efficient service as always! :)”

Helpful Report

(Support) - Posted 3 weeks ago

HI Nimesh, Thank you for your feedback, we're happy to hear you have been pleased with the service provided. Kind regards Cobweb

Posted 3 weeks ago

“Very helpful”

Helpful Report

(Support) - Posted 3 weeks ago

Hi Tony, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 3 weeks ago

“Whilst the solution was effective it took a week to get one and a lot of chasing. On the 2 times i called, 2 days apart it felt like my ticket had been forgotten or made no progress due to staff sickness. On a brighter note Josh Puddick who answred the phone on my final chaser was excellent, he gave me a solution to the issue within hours of calling.”

Helpful Report

(Support) - Posted 3 weeks ago

“Great support from Chris.”

Helpful Report

(Support) - Posted 3 weeks ago

Hi Kevin, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided by Chris and thank you for your feedback. Kind regards Cobweb

Posted 3 weeks ago

“very quick to solve issue.”

Helpful Report

(Support) - Posted 3 weeks ago

Hi Paul, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and for your feedback. Kind regards Cobweb

Posted 3 weeks ago

“The cobweb support team was quick to respond and solve my query. Particular thanks to Alex Luong who helped me in this instance”

Helpful Report

(Support) - Posted 3 weeks ago

HI Jasmine, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Alex and for your continued custom over the years. Kind regards Cobweb

Posted 3 weeks ago

“I was worried abiout adding VMB's F- Secure software to my computing and coms. Cobweb sorted my concers fast”

Helpful Report

(Support) - Posted 3 weeks ago

Hi Ash, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 3 weeks ago

“Excellent service”

Helpful Report

(Support) - Posted 3 weeks ago

Hi Caroline, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our sales and support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 3 weeks ago

“Great service from Mitchell as always! :)”

Helpful Report

(Support) - Posted 3 weeks ago

Hi Nimesh, Thank you for your kind words, we're extremely happy to hear you have been pleased with the information provided by Mitchell and thank you for your feedback. Kind regards Cobweb

Posted 3 weeks ago

“standard review conducted in a timely manner.”

Helpful Report

(Support) - Posted 3 weeks ago

Hi Catherine, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kindest regards Cobweb

Posted 3 weeks ago

“As usual great service from Joshua”

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(Support) - Posted 3 weeks ago

Hi Kerry, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided byJosh and for your continued custom over the years. Kind regards Cobweb

Posted 3 weeks ago

“Good service”

Helpful Report

(Support) - Posted 3 weeks ago

Hi Anthony, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb

Posted 3 weeks ago

“Fast and efficient”

Helpful Report

(Support) - Posted 3 weeks ago

Hi Lynsey, Good to hear, thank you for reviewing Cobweb and you were pleased with the support provided. Kind regards Cobweb

Posted 3 weeks ago

“RAPIDEZ E ASSERTIVIDADE NA SOLUÇÃO”

Helpful Report

(Support) - Posted 3 weeks ago

Hi Luis, Obrigado pelo seu comentário. Estamos felizes que isso tenha sido resolvido para sua satisfação. Por favor, deixe-nos saber se há algo mais que podemos ajudá-lo. Kind regards Cobweb

Posted 3 weeks ago

“Always efficient and nice support people.”

Helpful Report

(Service Addition) - Posted 3 weeks ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 3 weeks ago

“Responsive, approachable and helpful approach”

Helpful Report

(Support) - Posted 3 weeks ago

Hi Justin, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Kind regards Cobweb

Posted 3 weeks ago

Cobweb is rated 4.7 based on 6,921 reviews