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Cobweb Reviews

4.7 Rating 6,789 Reviews

94 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb is one of Europe’s largest cloud solutions providers. Born in the cloud in 1996, Cobweb’s cloud services and solutions have empowered organisations of all size to grow into flexible, agile businesses through the deployment of best-of-breed cloud technologies. A member of the Cloud Industry Forum (CIF) and a Microsoft Gold Partner, we pride ourselves on innovation, and liberating customers through technology, backed up by 24*7 UK -based advice and support.

Visit Website

Phone:

0333 331 4962

Email:

customerrelations@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place
Fareham
PO16 8UX

Cobweb 5 star review on 14th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi Marc was great got to the problem that was preventing me sending emails. within seconds!”

Helpful Report

(Support) - Posted 2 months ago

Hi James Good to hear we were able to rectify your problem quickly and appreciate your review and feedback. Regards, Cobweb

Posted 2 months ago

“Always very helpful and clear in communicationg over the phone and via email. Issue resolved quickly”

Helpful Report

(Support) - Posted 2 months ago

Hi Thank you for your review and feedback. Regards, Cobweb

Posted 2 months ago

“Excellent as always!”

Helpful Report

(Support) - Posted 2 months ago

Hi Sue That's good to hear. Thank you for your review and feedback. Regards, Cobweb

Posted 2 months ago

“great work!”

Helpful Report

(Support) - Posted 2 months ago

Hi Roberto We really appreciate your review and feedback - thank you. Regards, Cobweb

Posted 2 months ago

“Josh has been very helpful and kept me up to date. Very please Thanks Josh”

Helpful Report

(Support) - Posted 2 months ago

“lack of information, no clear person responsible, have been trying to have a new signature created for over two weeks and nothing has happened. Very disappointing.”

Helpful Report

(Service Addition) - Posted 2 months ago

“Elliot was able to provide an update on an issue we were experiencing, although there was no solution he was able to signpost us to articles online”

Helpful Report

(Support) - Posted 2 months ago

Hi Stephen Thank you for taking the time to provide a review and feedback. Regards, Cobweb

Posted 2 months ago

“Great service. Thanks.”

Helpful Report

(Support) - Posted 2 months ago

Hi Matthew That's great to hear. Thank you for your review. Regards, Cobweb

Posted 2 months ago

“Ronny, One of the very Smart Cobweb Customer Support Front of House-Spiders sorted a dodgy e-mail hang. Turned out to be a ghost so all OK B4 the weekend. Another cracking brisk-in-the-Fire-wall by these Dark-Side of the Webs Police Spiders.”

Helpful Report

(Support) - Posted 3 months ago

Hi Ash Thank you for your review and feedback! Regards, Cobweb

Posted 2 months ago

“I was fortunate to have my case assigned to Michael Foster Reed. Michael was extremely professional and helpful. He was very patient in investigating the issue I raised. Thanks to Michael, we got to the bottom of the problem and I'm more than happy with its successful resolution.”

Helpful Report

(Support) - Posted 3 months ago

Hi Tsvetelina, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Michael and for your continued custom over the years. Kind regards Cobweb

Posted 3 months ago

“Elliot was very helfpul and responsive.”

Helpful Report

(Support) - Posted 3 months ago

Hi Emma, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Elliot and for your continued custom over the years. Kind regards Cobweb

Posted 3 months ago

“Very helpful and patient.”

Helpful Report

(Support) - Posted 3 months ago

Hi Peter, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 3 months ago

“outstanding support”

Helpful Report

(Support) - Posted 3 months ago

Hi Jerome, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb

Posted 3 months ago

“Quick response to my issue”

Helpful Report

(Support) - Posted 3 months ago

Hi Perry, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided and for your continued custom. Kind regards Cobweb

Posted 3 months ago

“Very supportive! Thanks”

Helpful Report

(Support) - Posted 3 months ago

Hi Marco, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our sales and support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 3 months ago

“Super responsive, helpful and professional team- Thankyou!”

Helpful Report

(Support) - Posted 3 months ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 3 months ago

“Super helpful and good follow up”

Helpful Report

(Support) - Posted 3 months ago

Hi Jeremy, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 3 months ago

“Michael handled resolved my problem with patience, efficiency and speed. Well done to him and thanks to Cobweb.”

Helpful Report

(Support) - Posted 3 months ago

Hi Adrian, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Michael and for your continued custom over the years. Kind regards Cobweb

Posted 3 months ago

“great service”

Helpful Report

(Support) - Posted 3 months ago

Hi Ben, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 3 months ago

“Quick and clear response to complete my issue”

Helpful Report

(Support) - Posted 3 months ago

Hi Richard, Thank you for your feedback. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 3 months ago

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Cobweb is rated 4.7 based on 6,789 reviews