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Cobweb Reviews

4.7 Rating 6,921 Reviews
94 %
of reviewers recommend Cobweb
Read Cobweb Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous
Anonymous  // 01/01/2019
Excellent service from Mark
Helpful Report
(Support) - Posted 3 months ago
Hi Neil, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service provided by Marc. We constantly strive to improve our customer service and offer the best support to our customers. Please do contact us if there is anything else we can help you with. Kind regards Cobweb
Posted 3 months ago
The issue was resolved quickly
Helpful Report
(Support) - Posted 3 months ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 3 months ago
Great service, super quick and effective :)
Helpful Report
(Support) - Posted 3 months ago
Hi Lorna, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 3 months ago
Minimum 10 characters.
Helpful Report
(Support) - Posted 3 months ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 3 months ago
Fast and efficient as always
Helpful Report
(Support) - Posted 3 months ago
Hi Qaiser, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and for your feedback. Kind regards Cobweb
Posted 3 months ago
Fast and accurate response from Alex.
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(Support) - Posted 3 months ago
Hi Ardie, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Alex and for your continued custom over the years. Kind regards Cobweb
Posted 3 months ago
Ronny Chambers investigated a suspected malicious mail and siorted it in Cobweb's usual excellent manner. Mincast had some tech issues so timing was slower than Cobweb's normal MO
Helpful Report
(Support) - Posted 3 months ago
Hi Ash, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service provided by Ronny. We constantly strive to improve our customer service and offer the best support to our customers. Please do contact us if there is anything else we can help you with. Kind regards Cobweb
Posted 3 months ago
Efficient, many thanks
Helpful Report
(Support) - Posted 3 months ago
Hi Lynsey, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and offer the best support to our customers. Please do contact us if there is anything else we can help you with. Kind regards Cobweb
Posted 3 months ago
Very good service.
Helpful Report
(Support) - Posted 3 months ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 3 months ago
Elliot has been really helpful with getting one of my team members us up and running on a new device today.... Great service as always from Cobweb :)
Helpful Report
(Support) - Posted 3 months ago
Hi Nimesh, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Elliot and for your continued custom over the years. Kind regards Cobweb
Posted 3 months ago
Faultless
Helpful Report
(Support) - Posted 3 months ago
Hi Tim, Thank you so much for your kind review, we are very glad to hear you were happy with the set-up service provided. If there is anything else, we can help you with then please do contact us. Kindest regards Cobweb
Posted 3 months ago
Minimum 10 characters.
Helpful Report
(Support) - Posted 3 months ago
Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb
Posted 3 months ago
I've been with you since you were a pretty small outfit, years and years ago. It gets better and better! Brilliant. Thank you for being there in the background.
Helpful Report
(Support) - Posted 3 months ago
Hi Tim, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and offer the best support to our customers. Please do contact us if there is anything else we can help you with. Kind regards Cobweb
Posted 3 months ago
Excllent helpful service.
Helpful Report
(Support) - Posted 3 months ago
Hi Neil, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 3 months ago
The set up process and other support aspects are good.,
Helpful Report
(Service Addition) - Posted 3 months ago
Hi Tarun, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 3 months ago
Flo was brilliant; great experience of using Cobweb as usual…. Always 10/10
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(Service Addition) - Posted 3 months ago
Hi Brian, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Flo and for your continued custom over the years. Kind Regards Cobweb
Posted 3 months ago
very helpful techinical chap, he understood what i needed to do straight away and helped me do it without any fuss
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(Support) - Posted 3 months ago
Hi John, Thank you for your review, we are very glad to hear you were happy with the service provided. If there is anything else, we can help you with then please do contact us. Kindest regards Cobweb
Posted 3 months ago
Great help. Thanks
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(Support) - Posted 3 months ago
Hi Basil, Thank you so much for taking the time to write a review. We will use this feedback to ensure we constantly strive to improve our customer service. Please do contact us if there is anything else we can help you with. Kind regards Cobweb
Posted 3 months ago
Very good support and fast response times
Helpful Report
(Support) - Posted 3 months ago
Hi, Thank you so much for taking the time to write a review. We are very sorry to hear your experience didn’t meet your expectation on this occasion If you would like us to investigate further then please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest Regards Cobweb
Posted 3 months ago
Josh was very patient with me and helped me beyond the initial ticket. Greatly appreciated!
Helpful Report
(Support) - Posted 3 months ago
Hi Arman, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Josh and for your continued custom over the years. Kind regards Cobweb
Posted 3 months ago
Cobweb is rated 4.7 based on 6,921 reviews