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Cobweb Reviews

4.7 Rating 6,920 Reviews
94 %
of reviewers recommend Cobweb
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Read Cobweb Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Cobweb 5 star review on 14th August 2024
Anonymous
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Christopher S
Verified Buyer
“Great support from Ronny. Although I had IT experience in the past, at 78 I am out of touch and he took care to ensure we could resolve my problem.”
Helpful Report
(Support) - Posted 12 hours ago
N A
Verified Buyer
“Prompt , efficient service!”
Helpful Report
(Support) - Posted 1 day ago
Hi, Thank you so much for taking the time to write a review and are glad this has been resolved to your satisfaction. Please do contact us if there is anything else we can help you with. Kindest regards Cobweb
Posted 20 hours ago
Claire C
Verified Buyer
“Josh is super helpful!”
Helpful Report
(Support) - Posted 2 days ago
Hi Claire, We are glad Josh was able to assist and thank you for your feedback. Please do contact us if there is anything else we can help you with. Kind regards Cobweb
Posted 1 day ago
Chris
Verified Buyer
“satisfactory service and prompt response”
Helpful Report
(Support) - Posted 2 days ago
Hi Chris, Thank you so much for taking the time to write a review. We will use this feedback to ensure we constantly strive to improve our customer service. Please do contact us if there is anything else we can help you with. Kind regards Cobweb
Posted 1 day ago
James
Verified Buyer
“The experience was amazing - Vishal”
Helpful Report
(Service Addition) - Posted 2 days ago
Hi James, Thank you so much for taking the time to write a review and are glad this has been resolved to your satisfaction. Please do contact us if there is anything else we can help you with. Kindest regards Cobweb
Posted 1 day ago
Anonymous
Verified Buyer
“A Tarmac Mensch Mixture”
Helpful Report
(Support) - Posted 2 days ago
Hi, Thank you so much for taking the time to write a review. We are very sorry to hear your experience didn’t meet your expectation on this occasion If you would like us to investigate further then please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest Regards Cobweb
Posted 1 day ago
Birgit K
Verified Buyer
“Brilliant support and very happy with the outcome to my query.”
Helpful Report
(Support) - Posted 2 days ago
Hi Birgit, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb
Posted 1 day ago
Paul C
Verified Buyer
“Great to have your help at the end of the phone”
Helpful Report
(Support) - Posted 2 days ago
Hi Paul, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kindest regards Cobweb
Posted 1 day ago
Denis B
Verified Buyer
“Very responsive and helpful”
Helpful Report
(Support) - Posted 3 days ago
Hi Denis, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb
Posted 2 days ago
Anonymous
Verified Buyer
“quick turnaround :)”
Helpful Report
(Support) - Posted 4 days ago
Hi, Thank you so much for taking the time to write a review. We are very sorry to hear your experience didn’t meet your expectation on this occasion If you would like us to investigate further then please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest Regards Cobweb
Posted 3 days ago
Jim M
Verified Buyer
“great service as always, knowledgable staff and quick quick fix.”
Helpful Report
(Support) - Posted 1 week ago
Hi Jim, That's great to hear. Thank you for your review and feedback. Regards, Cobweb
Posted 4 days ago
Keileigh D
Verified Buyer
“Great support and reassurance from Josh today. Thanks!”
Helpful Report
(Support) - Posted 1 week ago
Hi Keileigh, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Josh and for your continued custom over the years. Kind regards Cobweb
Posted 4 days ago
Caroline C
Verified Buyer
“Helpful and timely support. Very professional!”
Helpful Report
(Support) - Posted 1 week ago
Hi Caroline, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb
Posted 1 week ago
Sue C
Verified Buyer
“Excellent, respsonded very quickly”
Helpful Report
(Support) - Posted 1 week ago
Hi Sue, Thank you so much for your review, we are very glad to hear you were happy with the service and how to rectify should this happen again. If there is anything else, we can help you with then please do contact us. Kind regards Cobweb
Posted 1 week ago
David H
Verified Buyer
“Michael sorted out and explained the answer to my query”
Helpful Report
(Support) - Posted 1 week ago
Hi David, That's great to hear. Thank you for your review and feedback. Regards, Cobweb
Posted 1 week ago
John B
Verified Buyer
“My problem was sorted out very quickly without fuss.”
Helpful Report
(Support) - Posted 1 week ago
Hi John, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb and thank you for your custom. Kind regards Cobweb
Posted 1 week ago
Matt S
Verified Buyer
“very good thank you”
Helpful Report
(Support) - Posted 1 week ago
Hi Matt, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Kind regards Cobweb
Posted 1 week ago
Chrisie S
Verified Buyer
“Efficient and quick to sort the issue. Also advised possibly how/why the issue had occured and how I could attempt to fix next time should I need to.”
Helpful Report
(Support) - Posted 1 week ago
Hi Chrisie, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and thank you for your feedback. Please do contact us if there is anything else we can help you with. Kind regards Cobweb
Posted 1 week ago
Stephnie V
Verified Buyer
“Excellent service and communication throughout the support request.”
Helpful Report
(Support) - Posted 1 week ago
Hi Stephnie, Thank you so much for your review, we are very glad to hear you were happy with the service and how to rectify should this happen again. If there is anything else, we can help you with then please do contact us. Kind regards Cobweb
Posted 1 week ago
Anonymous
Verified Buyer
“Prompt response, took time to understand the issue, provided a solution and actioned it quickly.”
Helpful Report
(Support) - Posted 1 week ago
Hi, Thank you so much for taking the time to write a review. We are very sorry to hear your experience didn’t meet your expectation on this occasion If you would like us to investigate further then please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest Regards Cobweb
Posted 1 week ago
Cobweb is rated 4.7 based on 6,920 reviews
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