“Bought a pair and the quality was worst I’ve seen in equally priced shoes. Ended up returning it as they couldn’t provide me with a replacement.
My first shoe from them was beautiful however this once ruined it for me”
Thank you for your review! We're sorry to hear that the boot didn't meet your expectations. We will take note to continue improving. Regarding your purchase, the refund has been processed smoothly.
“First time ordering with cobbler union. I needed to return for a size smaller. Super easy return experience. The shoes are absolutely fantastic. I can’t wait to order more from CobblerUnion.”
“Shoe looks beautiful and feels good. Love the heel cushion. initially got a size that turned out to be too small the exchange was seamless. Shoe is straight up sexy”
“Excellent quality for an excellent price. The price per wear on these shoes is exceptional, and I am forever going to forgo buying lesser quality shoes once I got used to Cobbler Union.”
“I would like to be positive but I am not... UPS delivered my package to an address other than mine and they give me no sign of life!!!!! Do you have the opportunity to contact them and explain to them? because my emails remain unanswered... Thank you”
“Long story short, I purchased a pair of William semi brogue Oxfords in size 12.5 Mueseum Brown that were not stock, and it took longer than the quoted couple months lead time to get them in, and I wound up picking the Richard in Museum Oxblood instead. I'm absolutely not upset at all. I can only imagine how difficult it is to do small batch production of odd sized shoes, and getting in special leathers sourced across Europe. They communicated very well with me, and included some extras because of my wait. I was treated like a valued person, rather than like a number or a peon, like what has happened with some large companies. The shoes and belt are gorgeous. They're absolutely stunning, and I just love to stare at them and the fiddleback waist. It was well worth the wait, and they're an amazing shoe for the price. I WILL be purchasing something else in the future.”
“I can never say enough great things about cobbler union. I have seven pairs now and all of them meet and exceed my expectations. I constantly recommend cobbler union to all my clients that are looking for high quality for a great price point.”
