“First off, I own six pairs of CU's so that should tell you how I feel about the quality and value of the shoes. Additionally, customer service has been spot-on and timely. I would suggest you carry a Euro line as I also like that style of shoe. Other than that, keep up the great job.”
“Absolutely fantastic dress shoes on par with some a bit more expensive! I own three pairs (two Chelsea boots and one pair of Oxfords) and they are incredible. I love the matching belts too. Only negative I've experienced is some accessories being out of stock on the app. Would prefer to give you my business, but ended up purchasing things like polish elsewhere.”
“Very nice aspirational shoes, but 1. Your telephone number does not work. 2. Your chat service has not worked so far. 3. I cannot get the status of my exchange. In summary, your customer service and online support could improve.”
“Order processing speed is incredible, the shoes are incredible but why do they have to ship them to canada with UPS?! They are the worst... for what was a 50ish custom fees, i had to pay around 200$ for undisclosed "extra fees". Please consider USPS for your Canadian customers...”
“I paid for these shoes on April 30th. It is now May 18th and I am still waiting. I got a FedEx tracking number that is not working and Customer Service does not respond.
Very poor service.”
It is true that we experienced an extraordinary delay with your shipment, which has reached its destination on May 24th. We appreciate your patience! But the tracking number does work. On the FedEx tracking page, you can see a photograph of your shoe package at the doorstep of your home.
“Please bring back the Adelaide 888 shoe back. When I saw it advertised , I was really excited to see a shoe that I really liked, only problem was that it ran out of my size. PLEASE BRING BACK THE ADELAIDE 888 …. Please”
