“Order processing speed is incredible, the shoes are incredible but why do they have to ship them to canada with UPS?! They are the worst... for what was a 50ish custom fees, i had to pay around 200$ for undisclosed "extra fees". Please consider USPS for your Canadian customers...”
“I paid for these shoes on April 30th. It is now May 18th and I am still waiting. I got a FedEx tracking number that is not working and Customer Service does not respond.
Very poor service.”
It is true that we experienced an extraordinary delay with your shipment, which has reached its destination on May 24th. We appreciate your patience! But the tracking number does work. On the FedEx tracking page, you can see a photograph of your shoe package at the doorstep of your home.
“Please bring back the Adelaide 888 shoe back. When I saw it advertised , I was really excited to see a shoe that I really liked, only problem was that it ran out of my size. PLEASE BRING BACK THE ADELAIDE 888 …. Please”
“Bought a pair and the quality was worst I’ve seen in equally priced shoes. Ended up returning it as they couldn’t provide me with a replacement.
My first shoe from them was beautiful however this once ruined it for me”
Thank you for your review! We're sorry to hear that the boot didn't meet your expectations. We will take note to continue improving. Regarding your purchase, the refund has been processed smoothly.
