“Very comfortable boot. Great attention to detail as the stitching is perfect and the leather is beautiful. I take a size 11.5 wide in an AE shoe. I sized up 1 whole size with the CU Soho last and it's the most comfortable dress boot I've ever worn. Virtually no break in period.”
“Cobbler Union has outstanding customer service. Their products are gorgeous! I have been slowly rebuilding my shoe collection and own the following: leather loafers (black and museum brown) and the derby in museum brown.”
“Especially when on sale, but not only then, Cobbler Union shoes offer outstanding value for money. Construction and fit are excellent at this price point, but I think that the quality of the leather uppers on the shoes I bought could have been better.”
“The shoes were advertised as brown but when I received them they were actually museum brown. Quality of the shoes are good and shipping costs would have made it not worth a return so I decide to keep them. Also was not happy with the extra surcharge that ups charges on top of the import taxes. I paid $30 in import taxes and ups charged me an extra $25 as service fee. Should be an option to prepare these taxes to avoid this extra charge.
Overall shoes are great. The 312 last is perfect fit for me and the quality of leather and build of the shoe are of good quality.”
“Best price for the product, fast shipping, good email notifications. Package arrived on time. Contents were not packaged well inside and were jumbled up and one of the lids was banged up.”
“This is the 2d pair of shoes I've purchased from Cobbler Union. The size, fit, finish and quality are excellent. They're wonderful pieces and I enjoy wearing them. Well done to you all!”
“Disappointing customer service. No explanation provided for considerable delays and no substantial response to questions. They didn't pick up the phone customer line either.”
“Fast delivery of excellent product. I ordered the Saphir suede shampoo and brush after I got blood on my expensive suede shoes. The shampoo did an excellent job of bringing my shoes back to life and getting completely rid of almost all the stains.”
