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Cobbler Union Reviews

4.5 Rating 420 Reviews
87 %
of reviewers recommend Cobbler Union
Beautiful shoes, unfortunately had to return it do to size issue
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Posted 2 years ago
Y'all always do great (except that fumble for one pair of loader). My recommendation is to revamp the shoe box. Make them look fancier and dark blue (like the shoe bags).
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Posted 2 years ago
beautiful boots, terrific leather, awesome heals, great fit, lousy shoe box, overall a very good well priced product
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Posted 2 years ago
Exceptional build quality, fit, efficient service and timely delivery...no complaints at all!
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Posted 2 years ago
I recently purchased the Smith loafer. And I'm a loafer guy and this is the best built made and comfortable loafer I have purchased. Liam helped me and did a very nice job fitting me.
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Posted 2 years ago
High-quality shoes.
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Posted 2 years ago
The products are high quality and orders are fulfilled in a reasonable amount of time. I understand there are some supply chain issues at the moment, so not everything can be shipped immediately. I just have to say the only thing that could be improved is the way the orders are packed. I work in shipping, and I can see there is room for improvement. Other than this, every other aspect of my transactions with Cobbler's Union has been wonderful. Thank you.
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Posted 2 years ago
The shoes are excellent. The fit, and look are great. I will definitely do future business with your company.
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Posted 2 years ago
Best shoes ever, this is my fourth pair. Excellent quality threw out,love the fit,can’t wait until the next time I can sport other pair of theses shoes,Thanks
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Posted 2 years ago
My husband and my son absolutely love their shoes !!! Everyone is so nice and helpful !!! Thank you so much!!!🌹
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Posted 2 years ago
I bought 4 pairs of shoes/boots a few years ago. Returned because I had an issue with management. Would not let me buy until for some reason I could recently buy shoe care products. Why? I would like to buy shoes, I have had enough of Allen Edmonds. Be a good person and respond to this review. 484 619 7060. Jim Knipe
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Posted 2 years ago
Great staff, nice shoes but none of them fit, Katie and the rest of the staff were excellent.
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Posted 2 years ago
Shipping and returns were very efficient. I didn’t like how leather looked in person and return was simple.
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Posted 2 years ago
The experience was great, but I would not every shoe was available in my size. Although I understand these are difficult times in terms of supply. Thank you for a wonderful experience.
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Posted 2 years ago
Very easy ordering process.
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Posted 2 years ago
Their craftsmanship is phenomanal. The design and feel of the shoe is great. Highly recommend!!
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Posted 2 years ago
Customer service was great. Fast shipping. No issues whatsoever.
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Posted 2 years ago
Outstanding product and service giving while I purchased my shoes, had the pleasure of meeting Santiago. If you in Atlanta stop by Ponce De Leon store
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Posted 2 years ago
I received shoes that were too big. I sent them back for an exchange and have not heard from since that about getting my shoes.
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Posted 2 years ago
Dear Dennis, Many thanks for taking the time to share your review. I can confirm that your return pair was delivered to us yesterday and the exchange pair will be shipped asap. You should have received notifications during each stage of the return process. We'll reach out directly to check why you have not received them. The Cobbler Union Team.
Posted 2 years ago
Customer Services is (5/5) Overall Quality of the shoes are (4/5), mainly due to the soles. While they do look beautiful, rather than being real leather they are made of a material similar to cardboard (or at least that's what they seem to me). I am happy to see you using better soles like Vibram in some models but i think the best route for the more executive shoes would be to go with Rendenbach soles or soles of similar quality and brand recognition. Best of luck Daniel!
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Posted 2 years ago
Cobbler Union is rated 4.5 based on 420 reviews