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Cobbler Union Reviews

4.4 Rating 441 Reviews
85 %
of reviewers recommend Cobbler Union
The shoes were larger than their fit guide incidicated. I paid money for free returns, but was charged $15 restocking fee per item, even though one item had clearly been previously worn and returned.
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Posted 9 months ago
Fast and very good service.
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Posted 9 months ago
The response was timely
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Posted 9 months ago
extremely impressed with the last profile,leather quality,comfort in general; will wear them tomorrow to a jazz show-first real test drive! Will comment at a later date.
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Posted 10 months ago
The shoes were packaged and shipped quickly. All good!
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Posted 10 months ago
Overall experience is positive. Oscar was quick to respond to my queries which were primarily logistics related. I did not have any other queries.
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Posted 10 months ago
Experience was just fine.
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Posted 10 months ago
Excellent arch support, quality of materials. I get lots of complements about these Norwegian split-toe shoes.
Cobbler Union 5 star review on 26th July 2024
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Posted 11 months ago
I have not been given a return label.
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Posted 11 months ago
Superior Quality.
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Posted 11 months ago
Fast devilery, shoes are high wuality craftsmanship and comfortable
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Posted 11 months ago
Beautiful monks! Amazing quality!
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Posted 11 months ago
The ordering experience was positive, and the product(s) were shipped and delivered within a reasonable time.
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Posted 1 year ago
Beautifully crafted boot, great service.
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Posted 1 year ago
The shipping experience was my biggest qualm with the process. I had paid for the expedited shipping and ended up waiting much longer for the shoes. When I would get in contact with customer service, they weren’t very easy to get a hold of and when they replied it was not very possible to have a conversation. Even when I had inquired about the shipping question, Oscar just gave me a refund. I wasn’t going to even ask for one. I just wanted to know what the expectation was with shipping, or if maybe I was the one who misunderstood something. Overall the buttons on the emails don’t work like the “track package” button. The phone number to call customer service also does not work. I understand and acknowledge how far the shoes are shipping from— I don’t have a problem with that, it was more the treatment that I did not appreciate. With all of this being said, I’m sure Oscar is a wonderful person, and even though his solution was premature and impulsive, it was still a solution nonetheless which is to be appreciated. The shoes quality is impressive. I am very happy with my purchase and I look forward to purchasing more shoes from cobbler union. I hope they do well enough that they open more stores in the United States so that I could visit them and enjoy the wonderful craftsmanship. Thank you for being my first pair of serious dress shoes.
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Posted 1 year ago
This is my 2nd pair of CU shoes.... Really solid value for the price! I did have a small hiccup this time where I placed an order for 2 pairs of shoes, was told they were en route from Spain, and then had both pairs cancelled on me for lack of availability. A week later I checked the site and 1 of the 2 colorways were showing available in my size still, so I ordered again and they were shipped. Glad that I looked so I could buy them ;)
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Posted 1 year ago
I’m happy with what I got
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Posted 1 year ago
The shoes arrived within the estimated delivery window.
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Posted 1 year ago
Lovely shoes and good customer service.
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Posted 1 year ago
A quality speak
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Posted 1 year ago
Cobbler Union is rated 4.4 based on 441 reviews