“I own the Gilbert, the Richard, the Winston, and the Francis double monk strap. They all pair superbly with my custom bespoke suits and sport coats. I love the construction and the good year welting. I am a sucker for the beveled waist and seeing the nails in the heel and toe.”
“Your customer service is spectacular. I ended up sending the Spectator shoes back, which were BEAUTIFUL...just not right for me. However, I will be a future customer. Great quality and amazing customer service.”
“I'd like to commend the customer service team at Cobbler Union. They were superb in their response to my request, and certainly went beyond what they needed to do to help me with my request, so I extend my thanks to them.”
“These are my favorite shoes. I really like the look of your loafers. there are some models I am not keen to, like the miquel, which I find a bit too pointy at the end of the toes. But my two pairs I've purchased, the Richard, not city, in museum cognac, and the winston uR in museum brown are my favorite shoes I own. I hope to add more CU shoes to my collection”
“Ordered:
Benjamin - Museum Brown - Ritz
Miguel - Mustard Calf - Louvre
Received them both and was very impressed with the quality of these shoes. The soles on the wholecut Louvre are a work of art. I posted a photo of them to my social media and they were an immediate hit!”
“Cobbler Union is an amazing brand. Handmade shoes at their prices and quality are hard to come by. I own six pairs. If you want quality and style I recommend them. They use the same materials as the top international shoe makers and are based here in the USA building their shoes in places like Spain and Portugal. I'm a fan. I'm looking forward to their new line and hoping to see more boots!”
“Customer service was fine, friendly if a bit confused. It took a few days to ship my order and I spoke to 2 different customer service reps and received totally different info, not a big deal but not confidence inspiring.”
“It was unfortunate that I paid for shoes which were sold out and where I had to reach out for you to notice. But your customer service delivered with making sure I received a pair from the next batch and shoe trees and shoe spray free of charge.
It's been some time since I bought my first and second pair from you guys but this third pair is as spectacular as the first two. You will be my choice for high end dress shoes and boots for years to come.
Thank you,
Robin”
“Vraiment top, amoureux de cette marque depuis des années et découverte grace à de longues heures sur YouTube, j’ai enfin passé le cap pour m’accompagner lors du plus beau jour de ma vie.
Service client très sympathique et à l’écoute (merci Danielle !). Envois rapide et soigné via UPS bien que dans ma région ce n’est vraiment pas le top mais ça C.U. n’y est pour rien.
Bref première commande mais sans doute pas la dernière.”
Cher Mickaël,
Merci d'avoir partagé votre avis. Nous sommes très heureux de vous servir et nous sommes sûrs que vos chaussures seront parfaites au mariage ! Nous sommes impatients de vous servir à nouveau à l'avenir.
Dear Mickaël,
Thank you for sharing your opinion. We are really pleased to have been able to serve you well and we are sure the shoes will look amazing at the wedding. We look forward to welcoming you back soon.
The CU team.
“Fast shipping for this time of year! I am rehabbing a Coach leather bag, and your leather cream has helped so much. It is conditioning the leather and has given the bag its original beautiful color and sheen. Thank you so much!”