Coast Candle Co. Reviews

Name: Coast Candle Co.
Address: Coast Candle Company 2 Leopold Street, ,, Nairn
Rating: 4.98

5.0 Rating 311 Reviews

100 %

of reviewers recommend Coast Candle Co.

5.0

Based on 311 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Coast Candle Co.:

Certain smells can transport us right back in time.

At Coast Candle Co. We make and hand-pour a fantastic range of luxury scented candles – inspired by childhood memories.

We also offer a range of associated accessories and products for you to enjoy. Each item is handcrafted and presented in a stunning manner, for that extra special touch.

Visit Website

Phone:

07701 332927

Email:

info@coastcandleco.com

Location:

Coast Candle Company 2 Leopold Street, ,
Nairn
IV12 4BE

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Coast Candle Co. 5 star review on 24th November 2022

Dorothy Low

Coast Candle Co. 5 star review on 18th March 2021

Angus

Anonymous

Anonymous // 01/01/2019

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“Excellent service, beautiful candles and quick delivery!”

Helpful Report

Thank you Janet, for your 5-star review, I really do appreciate it :) so lovely to hear that you love our candles; we will always aim to get them out to you quickly too.

“A really lovely product and outstanding customer service. Will definitely be a returning customer.”

Helpful Report

Thank you Simon, for your 5 star rating and lovely review :) I'm glad you love our products and service, which is really important to us, as it is to you. Welcome to Coast!

“Amazing candle, bought at a Christmas market and I was doubtful as last two from other suppliers were rubbish and burned unevenly and were wasted. When I asked why this would happen the lady at coast explained and guaranteed that coast candles would not do this . How right she was ! I’m so delighted with my candle .. smells lush and has burned down completely evenly with no waste. I’m only buying coast candles in the future.Worth every penny.”

Helpful Report

Thank you so much for your 5 star rating and amazing review! I'm so glad you enjoyed your candle and the scent; it's always good to hear from customers and get honest feedback, so I really appreciate this - welcome to Coast, I hope you will enjoy your journey with us! Janis :)

“Smell amazing and last for ages. Lovely product and the serivice and care that went into the packing and posting was 4* too,”

Helpful Report

Thank you Carol, for your 5-star review, it really is appreciated! We strive to provide the best attention to detail and service, so thank you :)

“Lovely products, delivered promptly (even in the run-up to Christmas) and outstanding customer service. Very highly recommended.”

Helpful Report

Thank you Mark, for your 5-star review and kind comments! We always strive to provide the best customer service all year round, and thank you for your recommendation. All the best for 2025!

“Lovely smelling wax melts. Beautifully presented in jute bags. Service excellent and even a personal message wishing me a happy Christmas.”

Helpful Report

Thank you Carol, for your 5-star review and lovely comments! Lovely to hear that you're happy with the service provided and I hope you had a lovely Christmas :)

“Applecross Days.... one of my favourite candles! I would say this is much nicer that the J*Mal*ne that I used to buy! Plus it lasts longer and smells much nicer! Thank you!”

Helpful Report

Thank you Kevin, for your 5-star review! Applecross Days is an excellent choice and one of our most popular - I'm glad you love it more than other brands... :)

“Coast candles are beautifully presented with wonderful aromas. Lovely personal card with parcel.”

Helpful Report

Thank you so much, Margaret, for your wonderful 5-star review! It's lovely to hear that you love the presentation and scents of our candles. We take pride in adding those personal touches to each order. Thank you for your support :)

“I bought a candle and diffuser which both smell really nice. They arrived 2 days after I ordered them.”

Helpful Report

Thank you Suzanne, for your 5-star review! I'm pleased to hear that you like the scents you ordered and the time in which they arrived. Have a lovely Christmas!

“Beautiful products with natural long lasting fragrances. Delivery service is wonderful. Very, very happy customer.”

Helpful Report

Thank you so much for your wonderful 5-star review! I'm delighted to hear that you love our products and fragrances. It means a lot to us that you’re satisfied with our delivery service as well. I truly appreciate your support, thank you!

“Fantastic and personalised service - swift delivery and beautifully packaged. Products are beyond amazing and great gifts. Thank you!”

Helpful Report

Thank you Heather, for your 5-star rating and lovely comments! I'm so pleased you're happy with our products and service, which we do pride ourselves on. Have a lovely Christmas!

“Gorgeous Christmas scent of my candle, it’s so nice walking into room. I love all your candles I’ve filled my diffuser with refill , which again is my favourite Thank you so much for delivering my goodies”

Helpful Report

Thank you so much, Gail, for your lovely 5-star review! It's so nice to hear that you're enjoying the Christmas scent of your candle and that it brightens your home. Your continued support really is appreciated; enjoy your diffuser and your goodies! Happy Christmas!🎄✨

“It is always such a pleasure to see and smell the fragrances. They make me smile and transport me to another place. I love the simple overall aesthetic of the product”

Helpful Report

Thank you Pam for your 5 star rating and kind words. It's always lovely to see you too and thank you for your continued support :)

“I love the scents and the personal touches 💕”

Helpful Report

Thank you so much, Avrill, for your lovely 5-star review! I'm happy to hear that you love the scents and the personal touches we put into our products. It's the little things that make a big difference💕

“Fantastic products and arrived earlier than expected 👌”

Helpful Report

Thank you so much for the fantastic 5-star review! I'm delighted to hear that your order arrived earlier than expected and that you’re happy with our products. Thank you for your support, it really is appreciated!

“Review cont : - ( pressed the wrong button and sent early ) Customer service is magnificent ! I recently sought some advice and received it straight away, but it was the manner and tone of of the response which stood out. It felt like a reply from a friend, thank you Janis.”

Helpful Report

“My order arrived very quickly. It's to be a Xmas present so haven't tried it out but the aroma from it is good and the packaging is really nice. I've ordered from this company before so I'm more than sure I won't be disappointed with this diffuser, the candles previously were really something else.”

Helpful Report

Thank you so much, Liz, for your fantastic 5-star review! I’m delighted to hear that your order arrived quickly and that you’re pleased with the scent and packaging. It's lovely to know you have trusted us before, and I'm confident this diffuser will be just as delightful as your previous purchases. Wishing you a happy festive season, and I hope your gift brings a smile! 🎄

“Great quality, products smell beautiful and packaging is stunning.”

Helpful Report

Thank you so much, Grace, for your wonderful 5-star review! I'm delighted to hear that you love the quality and scents of our products, as well as the packaging. Your support means a lot to us, and we can't wait to share more beautifully crafted items with you in the future! 🌟

“After seeing Janis on Countryfile several years ago, I've placed orders a few times now. The items are always well packaged, both for delivery and then themselves in beautiful boxes and containers. The candles themselves are very good quality and gorgeously scented, not overpowering as some can be. This time I've ordered advent calendars for my two daughters and a Christmas Story box with the idea of giving the candles separately as gifts. After opening that box yesterday I'm not sure that's going to happen now as the scents are so perfect. One of my daughters lives in Aberdeen and is hoping to visit the AWA craft fair this Sunday as I've told her you'll be there. At a time when many businesses are struggling I really hope that Coast Candles can continue to do well and be around for many years to come. And maybe I'll get a chance to attend one of your events one day when visiting my daughter 🤞🏼”

Helpful Report

Thank you so much, Susan, for your wonderful 5-star review and kind words! It's so nice to hear that you've been with us since our appearance on Countryfile, that seems so long ago now :) And thank you for loving our scents and packaging; it means a lot to know that our products bring joy to you and your family. I hope you're able to share the new scents after all... ;) and that your daughter made it to the AWA fair. Thank you again for your support during these times and I look forward to being here for many more years to come. I hope to see you at one of our events in the future as well! Janisx

“My wife and I have purchased candles from Coast Candle Co. many times over the years. The first time was when you had a shop in Dornoch (which we visit several times each year), then from your shop in Nairn (where I spent many happy holidays when I was younger). Your products are quite simply the best, with their subtle aromas which conjure up happy memories. I was exceptionally pleased with my recent purchases which you kindly sent first class. Each product is beautifully packaged and I know my wife will be delighted to receive them at Christmas. I also very much appreciated both the small candle in aid of Alzheimer's and your card thanking me for my purchases. It is touches like these that make a real difference and sets your company apart from others. I have not reviewed the products as requested below, as I have not used them yet, but I know from past experience that they will be first class.”

Helpful Report

Thank you Donald, so much, for leaving us such a lovely review and a 5 star rating. We're delighted that you continue to support us and that you have been with us almost from the beginning. It's so nice to hear that our scents bring back happy memories. Customer service is important to us too and that's why we will always continue to include the little touches. Thank you again :)

Coast Candle Co. is rated 5.0 based on 311 reviews