CLS Money | Mortgage Brokers Reviews

Name: CLS Money | Mortgage Brokers
Address: The Old Warehouse, 18 Sirdar Road, Rayleigh, The Old Warehouse, 18 Sirdar Road, Rayleigh, Essex
Rating: 4.94

4.9 Rating 3,211 Reviews

99 %

of reviewers recommend CLS Money | Mortgage Brokers

4.9

Based on 3,211 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 088 1107

Email:

info@clsmoney.com

Location:

The Old Warehouse, 18 Sirdar Road, Rayleigh,
The Old Warehouse, 18 Sirdar Road, Rayleigh
Essex
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CLS Money | Mortgage Brokers 5 star review on 6th November 2023

Lee Smith

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service from CLS. George and the team were very professional and the communication each stage was excellent. I will recommend CLS.”

Helpful Report

Posted 4 months ago

Hi ! Thank you for your excellent feedback! We’re thrilled to hear that George and the team provided you with professional service and great communication. Your recommendation means a lot to us. If you need any further assistance, we’re here to help! Kind regards, Harley at CLS Money :)

Posted 4 months ago

“I have nothing but good things to say about CLS Money. From the moment I spoke to Caitlyn she put me at ease, it was a complex case but she worked hard to get me a mortgage offer. She kept me updated and helped with any issues that came up. Once my application had been submitted, Caitlyn and Rachael made sure I had updates and called me as soon as the mortgage offer came in to ease my nerves. I'm so grateful to them, more than they will know and I'd highly recommend using them.”

Helpful Report

Posted 4 months ago

Hi Gemma! Thank you so much for your kind words! We’re delighted to hear that Caitlyn and Rachael provided you with such excellent support and kept you informed throughout your complex case. It’s wonderful to know that their efforts helped ease your nerves and made the process smoother. Your recommendation is greatly appreciated, and we’re here if you need any further assistance in the future! Kind regards, Paul at CLS Money :)

Posted 4 months ago

“We were looking to remortgage and we came across CLS, they have been really helpful especially Caitlyn. The whole process has been really smooth and quick from start to finish. Would definitely recommend to friends and family.”

Helpful Report

Posted 4 months ago

Hi ! Thank you for your wonderful feedback! We’re glad to hear that Caitlyn made the remortgaging process smooth and quick for you. Your recommendation means a lot to us, and we’re always here to assist your friends and family as well. If you need any further help, don’t hesitate to reach out! Kind regards, Andrew at CLS Money :)

Posted 4 months ago

“I rang to get good deal on my re mortgage frankie was very helpful found me a deal ringing me back with all the help I could ask for told me to not worry everything was in hand paid my fee That's when all the help stopped didn't hear from frankie again I've been ringing daily and emailing no response whatsoever when I did get a response it was from someone else tell me I've got to fill in all kinds of forms which I had no idea of how to fill in and send in the next day as my offer would run out All I can say is avoid using these completely useless just wasting your time and money”

Helpful Report

Posted 4 months ago

Thank you for your feedback. I’m very sorry to hear about the difficulties you’ve faced and the lack of communication. This isn’t the experience we strive to provide, and I appreciate you bringing this to our attention. I’d like to look into this matter further to ensure it’s addressed properly. Please reach out to me directly at nicky@clsmoney.com, and we’ll work to resolve any outstanding issues. Thank you for your patience. Kind regards, Nicky at CLS Money

Posted 4 months ago

“I had an issue remortgaging due to late payment of a water bill and had gone to a mortgage Brooker 2 weeks prior to CLS, and she advised me to give it a year before trying to remortgage CLS. I was able to find me a great deal The whole process was very quick and and I was kept In form at every stage. I am now paying half the amount prior to remortgage Thank you, Amy and James”

Helpful Report

Posted 4 months ago

Hi Mary! Thank you for taking the time to share your experience. We are delighted to hear that Amy and James were able to assist you in finding a great remortgage deal, especially given the challenges you faced with the late payment on your water bill. We're thrilled that the process was quick and that you were kept informed at every stage. It's wonderful to know that you're now paying half the amount compared to before. Thank you for choosing CLS, and we appreciate your kind words. Kind regards, Nicky at CLS Money :)

Posted 4 months ago

“Just brought my first home with the help of CLS Money. Melissa made the process easy and stress free for me. Freya, Caitlin, Sophie and Ellie-Anne have also helped from the beginning to the end including finding solicitors and buying insurance. Would definitely recommend.”

Helpful Report

Posted 4 months ago

Hi Amalia! Thank you for sharing your positive experience with CLS Money. We are delighted to hear that Melissa, Freya, Caitlin, Sophie, and Ellie-Anne made your first home-buying process easy and stress-free. It's wonderful to know that our team could assist you with everything from finding solicitors to buying insurance. We greatly appreciate your recommendation. Congratulations on your new home! Kind regards, Gemma at CLS Money :)

Posted 4 months ago

“Proactive and very efficient. Any issue and there was someone trying to resolve the issue immediately. Scoured the market for the best deal and found one. Very pleased”

Helpful Report

Posted 4 months ago

Hi Robin! Thank you for your kind review. We are pleased to hear that you found our service proactive and efficient. Our team is dedicated to resolving any issues promptly and finding the best deals for our clients. We're delighted that you are very pleased with the outcome. Kind regards, Harley at CLS Money :)

Posted 4 months ago

“We have successfully bought our first home, with a massive thanks to Lauren! She was attentive, calm and nothing was too much for her. Our situation is not a normal one and we felt fully supported through each stage of the process. We couldn’t have got over the line without her and we couldn’t be happier. Thank you to the whole team at CLS for making this happen for us.”

Helpful Report

Posted 4 months ago

HI Honor & Eddie! Thank you for your wonderful review. We are thrilled to hear that Lauren and the entire CLS team were able to support you through your unique situation and help you successfully buy your first home. Your kind words about Lauren's attentiveness and calm demeanor mean a lot to us. We are delighted that you felt fully supported at every stage of the process. Congratulations on your new home, and thank you for choosing CLS! Kind regards, Andrew at CLS Money :)

Posted 4 months ago

“CLS were recommended to me by a previous customer and they did not disappoint. Caitlyn made the process of finding a mortgage stress free and she was so helpful when we faced a couple of issues. Everything was dealt with very swiftly. I would definetely recommend CLS.”

Helpful Report

Posted 4 months ago

Hi Carol, thank you so much for your kind words and for taking the time to share your positive experience with CLS. We are delighted to hear that Caitlyn was able to make your mortgage process stress-free and assist you promptly with any issues that arose. Your recommendation means a lot to us. Kind regards, Nicky at CLS Money :)

Posted 4 months ago

“I bought my first house through CLS money and the service was amazing couldn’t have asked for any better help my broker was Caitlyn she was very helpful and helped me get the house of our dreams :)”

Helpful Report

Posted 4 months ago

Hi! Thank you for sharing your experience and for your kind words. We are delighted to hear that Caitlyn was able to help you get the house of your dreams. Your satisfaction is our top priority, and we are thrilled that you found our service amazing. Kind regards, Andrew at CLS Money :)

Posted 4 months ago

“We were looking to remortgage had a few issues both self employed and finding it hard to pass affordability, but George and Natalie at CLS were amazing they kept us informed every step of the way and got us a deal thankyou so much will definitely recommend”

Helpful Report

Posted 4 months ago

Hi Melanie! Thank you for your wonderful review. We are pleased to hear that George and Natalie were able to assist you with your remortgage and keep you informed throughout the process. Your recommendation means a lot to us. Kind regards, Paul at CLS Money :)

Posted 4 months ago

“Really helpful and professional. Made the whole process stress free.”

Helpful Report

Posted 4 months ago

Hi! Thank you for your kind words. We are delighted to hear that our team made the process stress-free for you. Your feedback is greatly appreciated. Kind regards, Gemma at CLS Money :)

Posted 4 months ago

“Such an amazing service, such a lovely team to deal with I would highly recommend 5 stars from me.”

Helpful Report

Posted 4 months ago

Hi Elaine! Thank you for your fantastic review and 5-star rating. We’re thrilled to hear that you found our service amazing and enjoyed working with our team. Your recommendation means a lot to us. Kind regards, Nicky at CLS Money :)

Posted 4 months ago

“Amy at CLS Money was extremely helpful by always letting me know how my mortgage was progressing and even chasing up solicitors in regards to purchasing my house buy. I would not hesitate in recomending CLS Money to anyone and a big thankyou to Amy especially 🙂.”

Helpful Report

Posted 4 months ago

Hi Stephen! Thank you for your kind review. We're thrilled to hear that Amy was extremely helpful and kept you informed throughout the process. Your recommendation means a lot to us. A big thank you from Amy and the entire CLS Money team! Kind regards, Harley at CLS Money :)

Posted 4 months ago

“Top quality for support”

Helpful Report

Posted 4 months ago

Hi! Thank you for your kind words. We are delighted to hear that you found our support top quality. Your feedback is greatly appreciated. Kind regards, Gemma at CLS Money :)

Posted 4 months ago

“Very helpfull answered all my questions will definitely recommend to all my friends and family made the journey easy thank you to all the team 😀”

Helpful Report

Posted 4 months ago

Hi Tracey! Thank you for your positive feedback. We’re glad to hear that we were able to answer all your questions and make the journey easy for you. Your recommendation means a lot to us. Thanks again from all of us at the team! Kind regards, Paul at CLS Money :)

Posted 4 months ago

“CLS, you guys are amazing, you go over and above to provide information, advice and guidance. The support and information that you provided to us was mind blowing. From start to finish you were there, we did have some issues that were out of your control, and you still offered us support. Eventually we got there and Freya I could hear the relief in your voice when you found out that we had got our new forever home. Both Jules and I could not thank you enough.”

Helpful Report

Posted 4 months ago

Hi James & Julie! Thank you for your incredible feedback. We’re so pleased to hear that our support and guidance made a difference for you. It was our pleasure to assist, and we're thrilled that you and Jules have found your new forever home. Freya and the team truly appreciate your kind words. Kind regards, Andrew at CLS Money :)

Posted 4 months ago

“Absolutely amazing company and Lauren and Natalie have been absolutely fabulous. Highly recommend this company for any mortgage you’re looking to take.”

Helpful Report

Posted 4 months ago

Hi Carina! Thank you for your fantastic review. We’re delighted to hear that Lauren and Natalie provided you with exceptional service. Your recommendation means a lot to us. Kind regards, Gemma at CLS Money :)

Posted 4 months ago

“I have used CLS money twice now for my both my mortage and insurance. Both times they have provided an excellent service. Each and everyone of the staff are professional and friendly. I really cant thank them enough and wouldn hesitate to recommend.”

Helpful Report

Posted 4 months ago

Hi Marlene! Thank you for your kind words and for choosing CLS Money for both your mortgage and insurance needs. We’re delighted to hear that you found our service excellent and our team professional and friendly. Your recommendation is greatly appreciated. Kind regards, Paul at CLS Money :)

Posted 4 months ago

“Customer service has been amazing communication exceptional”

Helpful Report

Posted 4 months ago

Hi! Thank you for your wonderful feedback! We are delighted to hear that you found our customer service and communication exceptional. Your satisfaction is our priority, and we truly appreciate your kind words. Kind regards, Paul at CLS Money :)

Posted 4 months ago

CLS Money | Mortgage Brokers is rated 4.9 based on 3,211 reviews