CLS Money | Mortgage Brokers Reviews

Name: CLS Money | Mortgage Brokers
Address: The Old Warehouse, 18 Sirdar Road, Rayleigh, The Old Warehouse, 18 Sirdar Road, Rayleigh, Essex
Rating: 4.94

4.9 Rating 3,211 Reviews

99 %

of reviewers recommend CLS Money | Mortgage Brokers

4.9

Based on 3,211 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 088 1107

Email:

info@clsmoney.com

Location:

The Old Warehouse, 18 Sirdar Road, Rayleigh,
The Old Warehouse, 18 Sirdar Road, Rayleigh
Essex
ss6 7xf

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CLS Money | Mortgage Brokers 5 star review on 6th November 2023

Lee Smith

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well what can we say , fantastic springs to mind , CLS especially Charlotte Pottle was very friendly and helpful throughout are remorgage , we have nothing but (thanks ) to Charlotte and all the team from CLS , we only wish we found them a long time ago , you can't go wrong .THANKS once again.”

Helpful Report

Posted 5 months ago

Hi Ronnie & Nichola! Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience with CLS, and especially with Charlotte Pottle. Your kind words mean a lot to us. We're glad we could assist you with your remortgage, and we appreciate your thanks. If you need any further assistance in the future, please don't hesitate to reach out. Kind regards, Harley at CLS Money :)

Posted 5 months ago

“Absolute brilliant service. Thankyou so much to the team but especially to Charlotte. Charlotte made everything so easy and did all the hard work.”

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Posted 5 months ago

HI! Thank you for your wonderful review! We're delighted to hear you had an absolute brilliant experience with our service, especially with Charlotte. It's great to know she made everything easy for you. We appreciate your kind words and are here for any future assistance you may need. Kind regards, Gemma at CLS Money :)

Posted 5 months ago

“Where do I start with this! From seemingly looking to be at the point of losing our purchase because the broker at the time had completely done things incorrectly and lost our trust, we went looking all over to try and find a lender who could help us. That's where CLS stepped in, we were first assigned with the wonderful Luke H who was fantastic in his support and understanding, even more so with taking us through the process and providing suitable solutions whenever any issues cropped up. It was great news when Luke gave us the call that our mortgage had been approved and we were over the moon and ecstatic. Then when we were going through all the solicitor struggles with getting everything done after we secured the mortgage, we had Freya C and Amy R checking in with us all the time to make sure everything was on track for us and providing any insight themselves when they could. Finally when all was done it was a pleasure being supported by Sophie L and her immense dedication to us to get our insurance sorted out. We definitely gave her lots of work to do, but it never felt like we were a burden to her. All in all the team were absolutely fantastic at each step of the way and I write this review the day after we completed, with our keys in hand. Sure CLS might cost a bit more than some places and I get that for some people that could be a deal breaker or off-putting, but take it from me, the costs are nothing when you think about the support that we received on just this one transaction, then factor in that we can do this all for free in the future with them again.”

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Posted 5 months ago

Hi Jay! Thank you so much for your heartfelt review! We're thrilled to hear that our team was able to support you through every step of the process and help secure your purchase. Your kind words about Luke, Freya, Amy, and Sophie mean a lot to us. We’re glad we could restore your trust and make this experience a positive one for you. Congratulations on getting your keys, and we look forward to assisting you again in the future! Kind regards, Harley at CLS Money :)

Posted 5 months ago

“1st class service all the way. I didn’t have a straight forward situation and one other company (l&c) said it wasn’t possible… CLS money sorted everything for me with no problems at all. Excellent team!”

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Posted 5 months ago

Hi Clive, thank you so much for your kind words! We're delighted to hear that we could assist you with your unique situation and that you had a positive experience with our team. Your feedback means a lot to us, and we look forward to helping you again in the future. Kind regards, Nicky at CLS Money :)

Posted 5 months ago

“I was really struggling to find a mortgage for my dream house and had already been through a few brokers. When I spoke to Charlie at CLS he listened to me and my background and began to give me some hope again. I am SO grateful to him for his professionalism and commitment to finding me the right mortgage. He really did go above and beyond and today we finally got the mortgage offer so it was all worth it. Other brokers had really made me feel like I was a burden or that they didn’t have time for me, but he made me feel like he really cared about the outcome and felt as determined as me! Thank you so much, so glad I found you. For anyone wondering if CLS is right for you, my advice is to go for it and if you’re lucky enough to speak to Charlie, you’ll understand why!”

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Posted 6 months ago

Hi Corrina, thank you so much for your kind words! We are thrilled to hear about your positive experience with Charlie and our team at CLS. Your feedback means a lot to us, and we're delighted that we could help you secure your dream home. We strive to provide exceptional service and it's wonderful to know that Charlie's dedication made such a difference for you. Congratulations on your new home, and thank you for recommending us to others! Kind regards, Nicky at CLS Money :)

Posted 5 months ago

“Absolutely great customer service. Sorted everything for me and were super attentive from the start, up to the completion day. Would recommend them to anyone.”

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Posted 6 months ago

Hi Dan, thank you for your wonderful feedback! We are delighted to hear that you had a great experience with our customer service from start to finish. Your recommendation means a lot to us. Congratulations on your completion, and thank you for choosing us! Kind regards, Andrew at CLS Money :)

Posted 5 months ago

“I typically don't write reviews, but I felt compelled to share my experience with CLS Money. In my opinion, they are the top mortgage advisor in the market. After being told by multiple advisors that I was not eligible for a mortgage due to starting a new job, Charlie at CLS Money proved them wrong. With two lenders willing to lend to me based on my solid employment history, Charlie and his team supported me every step of the way. Today, I received my mortgage offer thanks to their guidance, and I am incredibly grateful to CLS Money.”

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Posted 6 months ago

Hi Yuri! Thank you so much for taking the time to share your experience with CLS Money. We are thrilled to hear that Charlie and the team were able to assist you in securing a mortgage despite the initial challenges. Your kind words and appreciation mean a lot to us. We are delighted to have been a part of your journey and wish you all the best in your new home! Kind regards, Nicky at CLS Money :)

Posted 6 months ago

“Highly recommended, with a team that worked hard on my case and was always responsive to my emails, concerns, and paperwork in an efficient and timely manner, all while being extremely nice! Thank you, guys.”

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Posted 6 months ago

Hi Dana! Thank you for your wonderful review and recommendation! We are delighted to hear that our team's responsiveness and dedication made your experience a positive one. Your kind words and appreciation mean a lot to us. Thank you for choosing us! Kind regards, Paul at CLS Money :)

Posted 6 months ago

“From the start of the process Frankie and the team have been very supportive and helpful. I am not the easiest of clients but they have reacted swiftly when I felt things were not moving fast enough and moved things even faster. Amy play a big part in communication and did it so well. Very understanding and delivered on everything we asked.”

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Posted 6 months ago

Hi Simon! Thank you for your kind review. We are delighted to hear that Frankie, Amy, and the team provided the support and assistance you needed throughout the process. Your feedback about our responsiveness and communication is greatly appreciated. It was our pleasure to assist you, and we are glad we could meet your expectations. Kind regards, Andrew at CLS Money :)

Posted 6 months ago

“Brilliant service from the very beginning to the end amy and abbie where fantastic highly recommend”

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Posted 6 months ago

Hi Joel! Thank you for your wonderful review and high recommendation! We are thrilled to hear that Amy and Abbie provided you with brilliant service throughout the process. Your kind words mean a lot to us. Kind regards, Gemma at CLS Money :)

Posted 6 months ago

“Amelia and Mellisa took lead on my case and were Brilliant. Second time using CLS this time for a re mortgage. Many thanks ☺️”

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Posted 6 months ago

Hi Emma! Thank you so much for your kind words and for choosing CLS again for your remortgage needs. We are delighted to hear that Amelia and Melissa provided you with brilliant service. Your satisfaction is our priority, and we appreciate your continued trust in us. Many thanks once again for your support! Kind regards, Nicky at CLS Money :)

Posted 6 months ago

“CLS were professional from start to finish. Quickly got me a mortgage offer through being pro-active. Luke Harrington was so helpful, professional, and clear with his advice and helped me all along the way. Amelia Watson was so kind and kept me updated always. I would definitely recommend CLS. Outstanding.”

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Posted 6 months ago

Hi Sean, Thank you for your fantastic review and for recommending CLS. We are delighted to hear about your positive experience with us. Luke Harrington and Amelia Watson are truly valuable team members, and we’re glad they could assist you professionally and proactively. Your satisfaction is our priority, and we appreciate your kind words. Best wishes, Andrew at CLS Money :)

Posted 6 months ago

“After an extremely stressful 5/6wks prior to contacting CLS Money we really had no hope or belief in securing what we needed too! Thank you so much to everyone at CLS Money who has been involved with our mortgage process so far. From first contact with yourselves not only did you give us hope but also a feeling that you believed it was more than possible for us to achieve our goal. To date communication has been excellent, for me personally I have been extremely stressed at points that’s for sure! You believed we could do it and we have! We're eternally grateful to Charlie McEachern for his openness and honesty from the get go and his knowledge on products available. Charlie has been reassuring, confident in the process and has explained everything to us in detail. To Harley, Rachael and Freya too for their continued support all the way through this process. I may have missed people but you’ve all been truly amazing. Our children have asked us every day since the start of all this process, "if we had heard anything yet?" It’s impossible to show you just how much this means to us all. They'll be tears of joy later when the children are home from school 🥹 Thank you again to everyone, you have made a dream that we thought was impossible, possible! I would highly recommend CLS Money to friends and family in an instant.”

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Posted 6 months ago

Hi Caroline & Duncan! Thank you so much for your heartfelt review. We are overjoyed to hear that we could help turn your dream into a reality. It’s wonderful to know that Charlie, Harley, Rachael, Freya, and the entire team were able to provide you with the support and reassurance you needed throughout the process. Your kind words mean the world to us, and we are grateful for the opportunity to assist you. We’re thrilled to have made a positive impact on your family, and we appreciate your recommendation. Thank you again for choosing CLS Money. We wish you and your family all the best! Kind regards, Nicky at CLS Money :)

Posted 6 months ago

“We have always used CLS Money since we first bought our flat 6 years ago. They have been excellent and we always go back for remortgaging. They made buying the flat stress free and less complicated and also made the remortgage a doddle. Highly recommend.”

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Posted 6 months ago

Hi Mark! Thank you for your loyal support over the past six years and for your kind words. We’re delighted to hear that we’ve made both your flat purchase and remortgaging experiences stress-free and straightforward. Your recommendation means a lot to us. Many thanks for choosing CLS Money again and again! Kind regards, Paul at CLS Money :)

Posted 6 months ago

“Amy and Natalie at CLS have been superb in assisting with my Remortgage - constantly calling me and liaising with the Solicitors and Lender - making the whole processes seemless. A great team and these tow staff certainly go the extra mile to make sure their clients are satisfied and kept updated all the way. A credit to CLS - Amazing work - Thank you both.”

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Posted 6 months ago

Hi Matt! Thank you so much for your wonderful review! We're thrilled to hear that Amy and Natalie were able to assist you so effectively with your remortgage. Our team always strives to go the extra mile, and it's fantastic to know that their efforts made the process seamless for you. Your kind words are greatly appreciated and will be shared with the entire team. Thank you again for choosing CLS! Kind regards Nicky at CLS Money :)

Posted 6 months ago

“CLS Money helped me from step 1 to the final step, so happy with the service josh provided me.He was there whenever I needed any questions answered,could not ask for any more”

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Posted 6 months ago

Hi Kevin! Thank you for your wonderful review! We’re thrilled to hear that you were happy with the service provided by Josh. It's great to know that he was able to assist you every step of the way and answer all your questions. We appreciate your kind words and are here for any future needs you may have. Kind regards, Harley at CLS Money :)

Posted 6 months ago

“Always a great and attentive service with CLS - easy to get in touch with and will continue to use them for all mortgage/remortgages as well as insurance.”

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Posted 6 months ago

Hi Hannah! Thank you for your kind review! We're delighted to hear that you've consistently received great and attentive service from us. It's wonderful to know that you find it easy to get in touch, and we look forward to continuing to assist you with all your mortgage, remortgage, and insurance needs. Kind regards, Paul at CLS Money :)

Posted 6 months ago

“Luke Harrington at CLS Money was fantastic. Top quality service and always contactable. He offered great advice and was always very helpful. The CLS app is also really handy to contact your advisor direct.”

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Posted 6 months ago

Hi Steven! Thank you for your wonderful review! We’re delighted to hear that Luke Harrington provided you with top-quality service and helpful advice. It's great to know you found our app convenient for direct contact. Your feedback is much appreciated. Kind regards, Gemma at CLS Money :)

Posted 6 months ago

“Supportive from beginning to end and nothing was ever too much trouble. Managed to get me a mortgage when others have turned me down. Massive thank you to Caitlyn, Amelia and Freya.”

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Posted 6 months ago

Hi ! Thank you for your kind review! We’re so pleased to hear that Caitlyn, Amelia, and Freya were able to support you throughout the process and secure a mortgage for you. Your gratitude means a lot to us. Kind regards, Harley at CLS Money :)

Posted 6 months ago

“Grear service from start to completion. Kept informed throughout the process. Thank you Joshua Weekes and the team at CLS.”

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Posted 6 months ago

Hi Mark & Linzi! Thank you for your kind words! We're delighted to hear that you were satisfied with our service from start to finish. It was a pleasure working with you, and we'll be sure to share your appreciation with Joshua Weekes and the rest of the CLS team. Kind regards, Nicky at CLS Money :)

Posted 6 months ago

CLS Money | Mortgage Brokers is rated 4.9 based on 3,211 reviews