CLS Money | Mortgage Brokers Reviews

Name: CLS Money | Mortgage Brokers
Address: The Old Warehouse, 18 Sirdar Road, Rayleigh, The Old Warehouse, 18 Sirdar Road, Rayleigh, Essex
Rating: 4.94

4.9 Rating 3,230 Reviews

99 %

of reviewers recommend CLS Money | Mortgage Brokers

4.9

Based on 3,230 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 088 1107

Email:

info@clsmoney.com

Location:

The Old Warehouse, 18 Sirdar Road, Rayleigh,
The Old Warehouse, 18 Sirdar Road, Rayleigh
Essex
ss6 7xf

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CLS Money | Mortgage Brokers 5 star review on 6th November 2023

Lee Smith

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Despite not being able to achieve what I had hoped, my experience with CLS was very positive. In my view, it is when things are challenging that you see the quality of a service. James was very clear in communicating requirements, offers and possibilities but I would particularly like to highlight my relationship manager, Victoria Fortescue. She was responsive, reliable and helpful and dealt with all my enquiries very cheerfully. She represented the company extremely well and introduced a friendliness to what can be a very stressful experience. She is clearly an asset. Thanks to my experience with both James and Victoria, I wouldn't hesitate to recommend CLS or to get in touch with James in the future for other enquiries.”

Helpful Report

Posted 3 years ago

“They were very helpful and I would recommend them to anyone all the staff were very helpful and they kept you informed what was happening at all times”

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Posted 3 years ago

“We have now been using CLS money for 7 years and they have never let us down! we are now in the process of moving house and they have been so helpful again, answering all our questions, making everything simple and even recommending and assisting with extra services such as solictors, life insurance and home insurance. We have been dealing with Melissa and Rachael and they are absolute angels! Thank you so much for making our lives so easy!”

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Posted 3 years ago

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Posted 3 years ago

“Bunch of cowboys. Wrong info given and expected to pay cancellation fee.”

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Posted 3 years ago

“My partner and I struggled to get a mortgage first time due to previous bad credit. I stumbled across CLS Money and I’m so happy that I did. Sue has looked after us every step of the way. Her genuine care, commitment and efficiency has been outstanding. Late night messages and calls, even on her days off to keep us up to date of every part of the process for us was the best customer service we have every experienced. I could not recommended Sue and CLS enough for all they have done for us. They helped us get something we had lost all hope in getting. Thank you so so much!”

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Posted 3 years ago

“I literally cannot recommend Angela little and Emma Mitchell enough, both of these ladies have been absolutely AMAZING from start to finish…. Which wasn’t very long! Within less than one month they got me and my partner a mortgage offer which we was worried wouldn’t be possible due to a default but wow these ladies pulled it out the bag! If I could give a million stars I would because they went above and beyond and nothing was to much for them. So friendly and undoubtedly the best! Best start to the new year! Thanks ladies you are both amazing!”

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Posted 3 years ago

“Just received my mortgage offer. It was handled really quickly and efficiently with minimum stress. I srarted a remortgage with the same lender by myself along side this and am still waiting for an appointment to do the application, whereas I have the offer for the mortgage which James organised. Well worth using CLS Money taking the hassle out of the application process.”

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Posted 3 years ago

“My experience with CLS was amazing! Melissa W. Is a fabulous person, process & communication throughout my remortgaging process was 100%. I will definitely recommend CLS to family & friends😊. Thanks again to the CLS money team!”

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Posted 3 years ago

“CLS is Fantastic company for getting mortgage, They are great and friendly staff. After trying with several mortgage advisors it has been told me to wait over a year to build up my credit, I will get a mortgage and then told me I couldn't last minute I was getting very stressed. I then found CLS, my mortgage advisor was Tom and my case manager was Emma, and I am so glad I found them, they explained everything to me, they always responded quickly and also kept me up to date with every single step. After being told it was highly unlikely I would get a mortgage due to my bad credit, Tom started the application and I had a mortgage offer within 3 weeks! I would recommend this service to anyone. A company that prides itself on getting things right for the customer. ''Would highly recommend''”

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Posted 3 years ago

“Frankie was so lovely to deal with and managed to borrow significantly more than I had found elsewhere. Frankie and her colleagues were really great at communicating with me throughout the process and also at clearly explaining any aspects I didn’t understand. I couldn’t fault them!”

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Posted 3 years ago

“Ellis and Emma helped myself and my partner get a very good mortgage offer even though we were told by other companies it was not possible and would have to wait a year or two to build credit. Ellis and Emma were super quick and sufficient. Excellent communication - could not recommend CLS enough.”

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Posted 3 years ago

“My experience with CLS money has been nothing short of exceptional, especially the services provided by Angela Little. She was absolutely amazing from day one and went the extra mile at every point. Other mortgage providers were all saying I couldn't get a mortgage and had to wait 12 months but she found her way in just under an hour while working late! Can't recommend her highly enough and will definitely be using them going forward.”

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Posted 3 years ago

“Thank you Melisso Woolley. Very quick replies, very helpful. Thank you for doing such a great job. We will certainly recommend your services to anyone looking for a mortgage.”

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Posted 3 years ago

“Thank you to both Ellis and Gemma for securing our mortgage offer. Superb customer service all the way. Would not hesitate to recommend.”

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Posted 3 years ago

“CLS money have been great. They recently managed to secure a mortgage for myself and my partner with minimum fuss. Tom and Emma were both great, they guided me through the process and the communication was perfect. They kept me up to date at all times and provided an excellent service. I highly recommend them.”

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Posted 3 years ago

“My experience with CLS has been absolutely 5 star. Tom and Emma have both been fantastic, they provided a top notch service. Tom clearly explained the process and prices and managed my expectations very well. Everything took place just as I was advised that it would. They really do know their business. Both Tom and Emma were great at keeping in touch with me at all stages of the process. This was very much appreciated as it helped to ensure that it was a stress free process. Based on the service that I recieved I will most definitley be recommending CLS to my friends and family. Thank you Tom and Emma!”

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Posted 3 years ago

“If there is one company that can justifiably say that the customer’s wish is their command, it is CLS Money. The team at CLS money provided my wife and I with the most efficient service when we contacted them to help broker two mortgages. They very quickly brokered two mortgages that met our needs and even when the current nature of the property market made it necessary to increase our borrowing and/or vary the terms they helped in this with understanding and professionalism. Dealing with Steve WAND was a breath of fresh air. He could not do enough for us! But so was Amy Randall and Victoria Fortescue. These three provided us with a five star service and are all a credit to their company and highly recommended. We are very grateful for the service they provided us.”

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Posted 3 years ago

“Ellis and Emma have been amazing throughout the process. Highly recommend!”

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Posted 3 years ago

“I had struggled to get a mortgage, one evening in October I called, it was the call that mattered. Brilliant service, communication and delivery. Thank you so much for your help.”

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Posted 3 years ago

CLS Money | Mortgage Brokers is rated 4.9 based on 3,230 reviews