CLS Money | Mortgage Brokers Reviews

Name: CLS Money | Mortgage Brokers
Address: The Old Warehouse, 18 Sirdar Road, Rayleigh, The Old Warehouse, 18 Sirdar Road, Rayleigh, Essex
Rating: 4.94

4.9 Rating 3,211 Reviews

99 %

of reviewers recommend CLS Money | Mortgage Brokers

4.9

Based on 3,211 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 088 1107

Email:

info@clsmoney.com

Location:

The Old Warehouse, 18 Sirdar Road, Rayleigh,
The Old Warehouse, 18 Sirdar Road, Rayleigh
Essex
ss6 7xf

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CLS Money | Mortgage Brokers 5 star review on 6th November 2023

Lee Smith

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having been wary about approaching brokers regarding a remortgage , CLS were excellent , very informative about everything . Dealt with Charlie. , Nicole and Chloe , all of them professional and helpful . I would recommend them without hesitation .”

Helpful Report

Posted 2 weeks ago

Hi ! Thank you for your thoughtful review! We’re delighted to hear that Charlie, Nicole, and Chloe were able to provide excellent, professional, and helpful service, putting any concerns to rest. Your recommendation means so much to us, and we’re here anytime you need further assistance! Kind regards, Paul at CLS Money :)

Posted 2 weeks ago

“CLS helped me get a mortgage when other companies wouldn’t lend me what I needed. I dealt with Caitlyn first then Rhiannon both were amazing and very receptive. Thank you for your help”

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Posted 2 weeks ago

Hi Emily! Thank you for your kind review! We’re thrilled that Caitlyn and Rhiannon could assist you in securing the mortgage you needed. It was a pleasure helping you, and we’re always here if you need support in the future. Thank you for choosing CLS! Kind regards, Andrew at CLS Money :)

Posted 2 weeks ago

“We used CLS for our first remortgage. We initially dealt with Gemma and then Amy for the majority throughout and until the end. Things weren’t always smooth sailing due to having a shared ownership property but Amy dealt with so much to make it happen and made it as stress free as possible for us! We are really grateful for everything CLS have done for us. Always kept us updated and usually on a weekly basis. Always called to make sure we knew what was going on. Thank you again! Will definitely use CLS in the future and highly recommend! Xx”

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Posted 2 weeks ago

Hi Danielle! Thank you so much for your thoughtful review! We’re so glad to hear that Gemma and Amy were able to guide you through the remortgage process and make it as smooth as possible, despite the challenges. Your appreciation means a lot to us, and we’re delighted to have been able to assist you. We look forward to helping you again in the future and truly appreciate your recommendation! Thank you once again! Kind regards, Gemma at CLS Money :)

Posted 2 weeks ago

“Had a great experience with CLS from the initial enquiry through to getting our mortgage offer , great communication and smooth process, thanks to Caitlyn and Abigail who have been lovely and very helpful throughout what can be a very stressful time”

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Posted 2 weeks ago

Hi Sharon! Thank you for your kind feedback! We’re so happy to hear that Caitlyn and Abigail provided you with great service and support throughout the process. It’s wonderful to know that we could make what can be a stressful time a little easier for you. We appreciate your trust in CLS and are always here if you need assistance in the future! Kind regards, Harley at CLS Money :)

Posted 2 weeks ago

“Second time we've used CLS, both times secured us a very good mortgage, always friendly and reliable”

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Posted 3 weeks ago

Hi Sarah! Thank you for your continued trust in CLS! We’re thrilled to hear that we’ve been able to secure great mortgages for you both times. Your feedback is much appreciated, and we’re always here to assist you whenever you need us! Kind regards, Paul at CLS Money :)

Posted 2 weeks ago

“Eventually getting around to leaving a review, as since getting my keys for my new house a few weeks back everything has been full on. I was struggling to get a mortgage because I had an IVA on my name, due to getting caught out on property in the 2008 Financial Crash. I then came across CLS Money. From the very start of the process in dealing with Kelly and then Lauren and Amy there after checking in every other week to see if I needed help with anything as there where a few issues with getting a completion date on the property due to a septic tank issue, everything was smooth and well communicated. The Team could not do enough for me and can not thank every single one of them enough. With CLS I had quick responses to emails, help every step of the way and a Team member for every aspect of the process. I can not highly recommend CLS enough and again a personal thank you to Kelly, Lauren and Amy. Connor Leeman.”

Helpful Report

Posted 3 weeks ago

Hi Connor! Thank you so much for sharing your experience! We’re so glad to hear that Kelly, Lauren, and Amy were able to support you throughout the process, especially with the challenges you faced. It’s wonderful to know that we could make the journey smoother for you. Your kind words and high recommendation mean a lot to us, and we’re always here if you need any further assistance in the future. Enjoy your new home! Kind regards, Harley at CLS Money :)

Posted 2 weeks ago

“The entire team at CLS have been excellent, the process was fully explained including timelines which were met and we were kept up to date throughout the process. We would highly recommend engaging CLS Money mortgage brokers. Thanks for all the great work you did on our behalf.”

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Posted 3 weeks ago

Hi Heather! Thank you so much for your kind words and wonderful feedback! We're delighted to hear that you found the process smooth and well-communicated, and that we met your expectations. Your recommendation means a lot to us, and it was truly our pleasure to assist you. If you ever need support in the future, please don’t hesitate to reach out. Kind regards, Nicky at CLS Money :)

Posted 3 weeks ago

“Great communication. Regular updates and chasing up of any problems. A well structured staffing style with different experts used at different stages.”

Helpful Report

Posted 3 weeks ago

Hi Michael! Thank you for your thoughtful review! We’re glad you appreciated our communication and structured approach. It’s wonderful to know our team’s expertise and updates made the process smoother for you. If you ever need assistance again, we’ll be happy to help Kind regards, Andrew at CLS Money :)

Posted 3 weeks ago

“I couldn't recommend CLS enough! Gemma and Nicole have been amazing! We are first time buyer and have no idea what we are doing, they have guided us every step of the way, even with me being self employed and things being more complicated, they have sorted it all with no problem at all and super fast too! So easy to get in contact with and with such fast response too. You have made the whole process so much easier than we ever expected, thank you so so much!”

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Posted 3 weeks ago

Hi ! Thank you so much for your amazing feedback! We’re delighted to hear that Gemma and Nicole were able to guide you through the process and make it so much easier for you, especially as first-time buyers. It’s wonderful to know we could help simplify things and provide quick, responsive support. Congratulations on your new home, and thank you for choosing CLS—we’re always here if you need us in the future! Kind regards, Paul at CLS Money :)

Posted 3 weeks ago

“Can't fault Josh. A specialist broker. Very polite and respectful did exactly what he said he could do. I got my mortgage. A pleasure doing business with CLS Money”

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Posted 3 weeks ago

Hi Gary! Thank you for your kind review! We’re so pleased to hear that Josh provided the excellent service you deserved and helped secure your mortgage. It’s been a pleasure working with you, and we’re here anytime you need assistance in the future. Kind regards, Gemma at CLS Money :)

Posted 3 weeks ago

“George and Abigail had been very helpful from very start and had been supportive till the end. Thanks again guys”

Helpful Report

Posted 3 weeks ago

Hi ! Thank you for your wonderful feedback! We’re thrilled to hear that George and Abigail were able to support you from start to finish. Your appreciation means a lot to us, and we’re always here if you need any assistance in the future. Kind regards, Harley at CLS Money :)

Posted 2 weeks ago

“Very happy with Josh's work regarding my remortgage application. He was incredibly polite, cheerful, helpful and prompt to reply to my emails. He progressed my application the same day and has fantastic work ethic. Andrew was equally helpful in providing me with buildings insurance quotes for my property. Amy was helpful at the beginning but overbearing in the end. I sent Amy an email and asked her not to send several chaser emails to my solicitor on the day of completion in future, as my solicitor already advised my remortgage application was due to complete the same day. It got to the point my solicitor removed Amy from her email chain to me to avoid another back and forth. I had to instruct Amy not to send chaser emails in future. This was not an auction purchase nor was there an onward chain linked to this completion so even if there was a delay it wouldn't come with any financial penalties. I explained all this to Amy via email in the form of feedback and she immediately called me to challenge me and tell me this is what she has been doing for 7 years therefore she's done nothing wrong even though she specifically asked me to leave her a review in her last email. That phone call from Amy in response to my "feedback" as her "client" left a very sour taste in my mouth. I literally said I was going to give a 5 star review and instead of accepting my feedback as an opportunity to improve our working relationship she blew it with that was unnecessary follow-up call that felt very emotionally charged on her part. I'm working with CLS again for a second remortgage application but it will be my last. Whoever is reading this from CLS, please don't assign Amy to manage my second remortgage application please.”

Helpful Report

Posted 3 weeks ago

“Gemma and her team sorted a mortgage out for myself and my husband, such lovey people, kept us informed every step of the way, helped with things we wasn’t sure of, would definitely recommend this company. Thank you Gemma and her team”

Helpful Report

Posted 3 weeks ago

Hi Michala! Thank you for your kind review! We’re so pleased to hear that Gemma and the team could assist you and your husband throughout the process and keep you well-informed. Your recommendation means the world to us, and we’re always here if you need any further help. Thank you again! Kind regards, Andrew at CLS Money :)

Posted 2 weeks ago

“Lauren and Rachael have been excellent from day 1. They have been professional, personal able and quick to respond. Would definitely recommend.”

Helpful Report

Posted 3 weeks ago

Hi Simon! Thank you for your lovely feedback! We’re delighted to hear that Lauren and Rachael provided you with excellent service from the start. Your recommendation means so much to us, and we’re always here if you need any assistance in the future. Kind regards, Gemma at CLS Money :)

Posted 2 weeks ago

“I've had very good experience with CLS, Very helpful team members, answered all My queries, Helped Me out with My first mortgage. Strongly recommend CLS.”

Helpful Report

Posted 1 month ago

Hi ! Thank you for your kind words and recommendation! We're so pleased to hear you had a great experience with our team and that we could assist you with your first mortgage. It’s been a pleasure working with you, and we wish you all the best for the future! Kind regards, Andrew at CLS Money :)

Posted 4 weeks ago

“When you think you can't move on - stuck in a rut with your current mortgage, please do yourself a huge favour and contact CLS! Both Gemma and Rhiannon have been above excellent with their knowledge, accuracy, advice, and most of all speed of service to get our new remortgage over the line. Whatever your financial history, don't think you can't get help, because you can. Give the team a call today and don't look back!”

Helpful Report

Posted 1 month ago

Hi Stuart! Thank you so much for your wonderful feedback! We're thrilled to hear that Gemma and Rhiannon were able to support you through the remortgage process with the knowledge and speed you needed. Helping clients move forward, no matter their financial history, is at the heart of what we do. We truly appreciate your recommendation and are delighted to have made a difference for you. Thank you for choosing CLS! Kind regards, Nicky at CLS Money :)

Posted 1 month ago

“The whole team were excellent communication was very good and any questions that I needed answered they were very quick to respond I would highly recommend them. I would like to say a big thank you”

Helpful Report

Posted 1 month ago

Hi ! Thank you so much for your wonderful feedback! We’re thrilled to hear that you found our communication effective and that your questions were promptly addressed. Your recommendation means a lot to us, and we’re grateful to have been able to assist you. A big thank you from the whole team! Kind regards, Gemma at CLS Money :)

Posted 1 month ago

“Amy Randall was amazing and help me every inch of the way to get my new home and her help with the solicitor was second to non Would highly recommend and thank all the team at CLS money”

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Posted 1 month ago

Hi Alan! Thank you for your kind words! We're so glad to hear that Amy provided such valuable support throughout your home-buying journey and that her assistance with the solicitor made a difference. We truly appreciate your recommendation and will pass on your thanks to the whole team at CLS Money. Congratulations on your new home! Kind regards, Paul at CLS Money :)

Posted 1 month ago

“Excellent people to deal with, It all went through without any issues and we were kept informed at all times, would highly recommend”

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Posted 1 month ago

Hi Mark! Thank you for your fantastic feedback! We’re delighted to hear everything went smoothly and that you felt well-informed throughout the process. Your recommendation means a lot to us! Kind regards, Andrew at CLS Money :)

Posted 1 month ago

“CLS Money have been brilliant, in particular Paul and Megan. They keep in regular contact and keep you updated with the progress. Would recommend”

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Posted 1 month ago

Hi ! Thank you for your kind review! We’re thrilled to hear that Paul and Megan provided excellent support and kept you well-informed throughout the process. Your recommendation is greatly appreciated! Kind regards, Nicky at CLS Money :)

Posted 1 month ago

CLS Money | Mortgage Brokers is rated 4.9 based on 3,211 reviews