CLS Money | Mortgage Brokers Reviews

Name: CLS Money | Mortgage Brokers
Address: The Old Warehouse, 18 Sirdar Road, Rayleigh, The Old Warehouse, 18 Sirdar Road, Rayleigh, Essex
Rating: 4.94

4.9 Rating 3,230 Reviews

99 %

of reviewers recommend CLS Money | Mortgage Brokers

4.9

Based on 3,230 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 088 1107

Email:

info@clsmoney.com

Location:

The Old Warehouse, 18 Sirdar Road, Rayleigh,
The Old Warehouse, 18 Sirdar Road, Rayleigh
Essex
ss6 7xf

Write Your review

Tell us how CLS Money | Mortgage Brokers made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

CLS Money | Mortgage Brokers 5 star review on 6th November 2023

Lee Smith

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently had the pleasure of working with a CLS Money to secure a re-mortgage, and I cannot emphasise enough the exceptional level of service, support, and delivery I experienced throughout the process. Their dedication to providing outstanding customer service truly set them apart from the rest. From the very beginning, CLS exhibited an impressive depth of knowledge and expertise in the field. They took the time to thoroughly understand my unique circumstances, financial goals, and requirements for the re-mortgage. Their ability to navigate complex financial matters with ease gave me immense confidence in their abilities. What truly stood out was their unwavering commitment to providing exceptional customer service. They were approachable, friendly, and always willing to address any questions or concerns I had. They actively listened to my needs and concerns, providing valuable insights and guidance tailored to my situation. It was evident that they genuinely cared about my financial well-being and were determined to find the best possible solution for me. Throughout the process, the CLS was incredibly supportive and responsive. They promptly answered my calls and emails, keeping me informed of the progress and ensuring that I felt supported every step of the way. Their proactive approach and attention to detail were commendable, as they meticulously reviewed all the necessary documentation, leaving no stone unturned. It was clear that they were committed to providing a smooth and hassle-free experience. When it came to the delivery of the re-mortgage, CLS exceeded my expectations. They worked diligently to find the most suitable options available in the market and presented them to me in a clear and concise manner. Their ability to explain complex financial jargon in simple terms made the decision-making process effortless. Ultimately, CLS's expertise and dedication resulted in a successful re-mortgage. They secured me a favourable deal that perfectly aligned with my financial goals and significantly reduced my overall monthly payments. I couldn't be happier with the outcome, and I owe it all to their exceptional skills and commitment to excellence. In conclusion, I wholeheartedly recommend CLS to anyone seeking professional and personalised assistance with a re-mortgage. Their great customer service, unwavering support, and excellent delivery make them a standout in their field. Working with them was a truly positive experience, and I am grateful for their expertise and guidance throughout the process.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star review Calvin! Its great to hear you had such a great experience working alongside Steve and the team at CLS and we very much look forward to being able to help you again in the near future. Kind regards, Harley at CLS Money:)

Posted 1 year ago

“Great service, very helpful especially in the current climate!!!”

Helpful Report

Posted 1 year ago

Thank you so much for your lovely review! Its great to hear you had such a great experience working alongside the team at CLS and we very much look forward to being able to help you again in the near future. Kind regards, Harley at CLS Money:)

Posted 1 year ago

“Fully informed throughout the whole process, nothing was any trouble to them”

Helpful Report

Posted 1 year ago

“Absolutely brilliant service from CLS money, lovely customer service, helpful staff, communication is first class and are needs were quickly dealt with. We couldn’t fault them; thanks for everything you did for us.”

Helpful Report

Posted 1 year ago

Thank you so much for your lovely review Jenny! Its great to hear you had such a great experience working alongside the team at CLS and we very much look forward to being able to help you again in the near future. Kind regards, Nicky at CLS Money:)

Posted 1 year ago

“What a great experience we had using CLS the whole process was seamless and Amy always kept us informed throughout all of it”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star review Mark! Its great to hear you had such a great experience working alongside the team at CLS and we very much look forward to being able to help you again in the near future. Kind regards, Nicky at CLS Money:)

Posted 1 year ago

“Jemma has very good , the process was easy and fast . I was always kept in contact with though out . Now I have a mortgage 😊”

Helpful Report

Posted 1 year ago

Thank you so much for your lovely review Marie! Its great to hear you had such a great experience working alongside Gemma and the team at CLS and we very much look forward to being able to help you again in the near future. Kind regards, Andrew at CLS Money:)

Posted 1 year ago

“CLS really do put the proof in spending that little more on a good mortgage advisor means quality. James and Vicky really are the best at what they do! Failing a slow & rocky start from a different company we are so thankful to of found James and the team. His friendly and reassuring attitude has guided us seamlessly through the application process along with Vicky who kept us updated at every step. Our mortgage is now secured and would recommend CLS every time for a first time buyer!”

Helpful Report

Posted 1 year ago

Thank you so much for your lovely review Gemma! It's great to hear you had such a great experience working alongside James, Vickie and the team at CLS and we very much look forward to being able to help you again in the near future. Kind regards, Andrew at CLS Money:)

Posted 1 year ago

“They are friendly and kind. All best”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star review! It's great to hear you had such a great experience working alongside the team at CLS and we very much look forward to being able to help you again in the near future. Kind regards, Andrew at CLS Money:)

Posted 1 year ago

“We required a multiple persons mortgage for 3 purchasers who had saved and were careful with credit expenditure and particularly careful with sharing personal info on the web. This however doesn’t serve the current expectation of high credit scores absolutely necessary for applying for a mortgage. Caitlyn of CLS however, busted this conundrum on our behalf and managed to find and secure a mortgage for us which turned around in 4 days (only!) after the application went in. Her encouragement and professionalism and dedication to our cause was second to none. Our heartfelt thanks to Caitlyn and Sian and the team for making it all possible!!!”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star review! It's great to hear you had such a great experience working alongside Caitlyn, Sian and the team at CLS and we very much look forward to being able to help you again in the near future. Kind regards, Andrew at CLS Money:)

Posted 1 year ago

“CLS have been a great help to me as a first time buyer. They are really informative and make the entire process nice and simple. Everyone who I have spoken to at CLS has been very friendly and helpful. They always respond to queries quick and with great detail!”

Helpful Report

Posted 1 year ago

Thank you so much for your lovely review! It's great to hear you had such a great experience working alongside the team at CLS and we very much look forward to being able to help you again in the near future. Kind regards, Harley at CLS Money:)

Posted 1 year ago

“Amy was really friendly and compassionate to my circumstances. She made it really easy and hassle free for my remortgage application right to the end”

Helpful Report

Posted 1 year ago

Thank you so much for your lovely review! It's great to hear you had such a great experience working alongside Amy and the team at CLS and we very much look forward to being able to help you again in the near future. Kind regards, Harley at CLS Money:)

Posted 1 year ago

“Very helpful and informative”

Helpful Report

Posted 1 year ago

“Amy & Emma were both brilliant. I had dealt with people previously in this company who were very slow to reply/didnt bother. But both Emma & Amy have restored my faith in CLS. Our case was complicated and they dealt with it with patience and were happy to jump on the phone to explain anything I did not understand or need to do.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star review Ben! It's great to hear you had such a great experience working alongside the team at CLS and we very much look forward to being able to help you again in the near future. Kind regards, Harley at CLS Money:)

Posted 1 year ago

“Excellent service, secured a 5 year rate at very competitive rate. Definitely recommend”

Helpful Report

Posted 1 year ago

“absolutely brilliant team, Amy has been outstanding on communication! thankyou for making this process as first time buyers just a breeze. not one bad thing I can comment on, checking in regularly, and lovely to speak too. if I ever find myself needing to use a Broker again i will be returning without hesitation, feeling very grateful.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star review Ellie! It's great to hear you had such a great experience working alongside the team at CLS and we very much look forward to being able to help you again in the near future. Kind regards, Nicky at CLS Money:)

Posted 1 year ago

“Caitlyn, Sian were both legends… I had zero idea how to do all this and they made the process effortless. Genuinely didn’t think it would happen (due to our circumstances) but we will be collecting keys in the near future.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star review Lee! It's great to hear you had such a great experience working alongside Caitlyn, Sian and the team at CLS and we very much look forward to being able to help you again in the near future. Kind regards, Nicky at CLS Money:)

Posted 1 year ago

“Melissa is just the best To the point, capable and very professional 2nd time I have used CLS and would highly recommend Simple process and offer within 2 weeks on a re- mortgage”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star review Mike! Its great to hear you had such a great experience working alongside Melissa and the team at CLS and we very much look forward to being able to help you again in the near future. Kind regards, Nicky at CLS Money:)

Posted 1 year ago

“Sue, Ellen & Gemma were an absolute joy to work with and helped us through a sticky moment with such professionalism. I cannot fault them. They really took the time to listen and learn about our situation which was incredibly reassuring. Going above and beyond seems to be their standard. And when the result came through, they were as thrilled as we were! I honestly wouldn't hesitate to use them again and to recommend them to anyone who is in need of financial assistance. Top notch!”

Helpful Report

Posted 1 year ago

Thank you so much for your lovely review Kate! Its great to hear you had such a great experience working alongside Sue, Ellen and Gemma at CLS and we very much look forward to being able to help you again in the near future. Kind regards, Nicky at CLS Money:)

Posted 1 year ago

“Amy and the team were very helpful throughout the whole process which allowed for a smooth and stress free completion. They were also very informative and kept me up to date with all the proceedings. Great service.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star review! Its great to hear you had such a great experience working alongside the team at CLS and we very much look forward to being able to help you again in the near future. Kind regards, Andrew at CLS Money:)

Posted 1 year ago

“I was having trouble getting a mortgage on a freehold flat, my original mortgage broker let me down and didn’t follow things through properly. So I tried CLS and it was a whole different ball game - right from the start Frankie was on the case and got things moving fast, and in combination with Megan was able to get me a successful mortgage application in and approved. Frankie was able to get the approval pushed through quicker than expected, which was incredibly helpful to me, communication was great with phone calls and emails at every stage. I can’t fault the customer service and would recommend CLS, Frankie and Megan to anyone needing mortgage advice.”

Helpful Report

Posted 1 year ago

Thank you so much for your lovely review Elizabeth! Its great to hear you had such a great experience working alongside Frankie, Megan and the team at CLS and we very much look forward to being able to help you again in the near future. Kind regards, Andrew at CLS Money:)

Posted 1 year ago

CLS Money | Mortgage Brokers is rated 4.9 based on 3,230 reviews