CLS Money | Mortgage Brokers Reviews

Name: CLS Money | Mortgage Brokers
Address: The Old Warehouse, 18 Sirdar Road, Rayleigh, The Old Warehouse, 18 Sirdar Road, Rayleigh, Essex
Rating: 4.94

4.9 Rating 3,275 Reviews

99 %

of reviewers recommend CLS Money | Mortgage Brokers

4.9

Based on 3,275 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 088 1107

Email:

info@clsmoney.com

Location:

The Old Warehouse, 18 Sirdar Road, Rayleigh,
The Old Warehouse, 18 Sirdar Road, Rayleigh
Essex
ss6 7xf

Write Your review

Tell us how CLS Money | Mortgage Brokers made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

CLS Money | Mortgage Brokers 5 star review on 6th November 2023

Lee Smith

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are so happy we got our mortgage offer today we never thought we would get there but Lauren and Dawn were amazing throughout the entire process, They were extremely professional and efficient at chasing our mortgage lender and updating us every step of the way. We are first time buyers and this is all new to us but we had everything explained to us so we understood. Thank you cls money we couldn’t have done it without you now we get to have our dream home.”

Helpful Report

Posted 1 month ago

Hi Catherine! hank you so much for your lovely review! We're absolutely thrilled for you on receiving your mortgage offer and taking this exciting step as first-time buyers. Lauren and Dawn will be delighted to hear your kind words—it was their pleasure to guide and support you through the process. Congratulations on your dream home, and we wish you all the best in this wonderful new chapter! Kind Regards, Harley at CLS Money :)

Posted 1 month ago

“The customer service was beyond outstanding, they always kept me up to date and set realistic expectations. Melissa was my broker and if you’re lucky enough to get this lady she will take such good care of you on your journey to securing a mortgage. There were times I wasn’t the best and picking up calls due to work, kids etc but Melissa was very understanding and took her time to contact me in a way that was suitable for my lifestyle from calling in the evening to emails when I was unable to speak on the phone. The price was fair in my opinion for the amount of work they put in and I have since recommended this company and Melissa especially to my mum whom is always buying her property. I can’t express enough how grateful I am for having such a caring team look after me during my journey to getting my very first mortgage. As well as Melissa I also worked with Abigail and again the service was no different the word if I had to use one would be exceptional! Communication was always amazing, they was always honest about how much things would cost me and providing me with updates on a regular basis. Before Abigail went on annual leave for Christmas she called me to let me know she wasn’t going to be in the office but someone else in the team would help me if I needed anything while she was off and while this may not seem like a big deal if felt like that she took the time to call instead of me receiving a generated email if I needed to contact her. A massive thank you lady is highly recommend hand down!!”

Helpful Report

Posted 1 month ago

Hi Tiana! Thank you so much for your kind and thoughtful review! We are thrilled to hear that Melissa and Abigail were able to provide you with exceptional service throughout your mortgage journey. It's wonderful to know that our team could accommodate your needs and offer support in a way that worked best for you. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. Congratulations on securing your first mortgage, and we’re so grateful to have been a part of your journey! Kind Regards, Gemma at CLS Money :)

Posted 1 month ago

“This is my first ever mortgage and dealing with Gemma made this the most easiest process. From the very beginning until receiving our offer has been amazing. Gemma explained everything so thoroughly and really made it easy for us to understand. Lauren also kept us up to date with every step of the process! Which massively helped! Would 100% recommend and use again! Cannot fault at all!!”

Helpful Report

Posted 1 month ago

Hi Georgia! Thank you so much for your fantastic review! We’re delighted to hear that Gemma and Lauren made your first mortgage experience so smooth and easy to navigate. We truly appreciate your kind words and recommendation. It was our pleasure to assist you, and we’d be happy to help again in the future. Congratulations on your mortgage, and thank you for choosing us! Kind Regards, Paul at CLS Money :)

Posted 1 month ago

“From the first phone call enquiry, CLS have been fantastic from start to finish with that actual genuine care for the customer. Thank you CLS”

Helpful Report

Posted 1 month ago

Hi Graham! Thank you for your wonderful feedback! We're thrilled to hear you felt genuinely cared for throughout your experience with us. It was our pleasure to assist you, and we truly appreciate your kind words! Kind regards, Andrew at CLS Money :)

Posted 1 month ago

“Brilliant , honest and efficient”

Helpful Report

Posted 1 month ago

Hi Woody! Thank you for your kind words! We're so glad to hear you had a positive experience with us. We truly appreciate your feedback and look forward to assisting you again in the future! Kind Regards, Harley at CLS Money :)

Posted 1 month ago

“This is the second time I've used CLS and I would always recommend using them. James has been excellent yet again and got us a fantastic deal on our mortgage. He made the process so simple compared to the painful process of going direct to the landers”

Helpful Report

Posted 1 month ago

Hi! Thank you for your continued trust in CLS! We’re thrilled to hear that James provided excellent service and made the mortgage process easy for you. We truly appreciate your recommendation and look forward to assisting you again in the future! Kind Regards, Gemma at CLS Money :)

Posted 1 month ago

“Joshua Weekes was amazing - I would definitely recommend. He guided me through the whole process and was always at the end of the phone to answer my questions. The process was very quick. Joshua got me an Agreement in Principle almost immediately, which surprised me as I was unable to get one myself using online applications direct with banks. Once I received my accepted offer, Joshua was able to get me the finalised mortgage offer within a week. My interest rate was also capped against rises between the agreement in principle and the offer. Can't fault in any way - thank you!”

Helpful Report

Posted 1 month ago

Hi! Thank you for such a wonderful review! We're thrilled to hear that Joshua provided exceptional guidance and made the process quick and seamless for you. He takes great pride in supporting clients every step of the way, and your kind words will mean so much to him. Congratulations on your mortgage offer, and we're delighted we could secure you a great rate. Wishing you all the best for the future! Kind Regards, Nicky at CLS Money :)

Posted 1 month ago

“The team at CLS worked tirelessly to get us a mortgage, we tried with L&C but they couldn't get the mortgage we required and said they doubted anyone else could but these did! We were led through each step separately so it didn't confuse us as it can be daunting, they were very efficient and on the ball from start to finish, Thanks to Amy and the team for all, your hard work”

Helpful Report

Posted 1 month ago

Hi Paul & Michelle! Thank you so much for your thoughtful review! We're delighted we could help secure the mortgage you needed and make the process as smooth and clear as possible. Amy and the team will be thrilled to hear your kind words. It was our pleasure to assist you, and we wish you all the best in your new chapter! Kind Regards, Gemma at CLS Money :)

Posted 1 month ago

“Great service”

Helpful Report

Posted 1 month ago

Hi! Thank you for the 5 Stars! We're so glad you were happy with our service! Kind Regards, Nicky at CLS Money :)

Posted 1 month ago

“Very happy with the service provided and will definitely recommend to our friends when they are looking to renew their mortgage”

Helpful Report

Posted 1 month ago

Hi! Thank you for your kind review! We’re so glad to hear you were happy with our service. We truly appreciate your recommendation and look forward to helping your friends with their mortgage needs in the future! Kind Regards, Andrew at CLS Money :)

Posted 1 month ago

“Excellent as always the team at CLS. Second time used, this time for my remortgage, just brilliant, easy, no stress, communication a big thumbs up. Speak to you again in three years 👍😁”

Helpful Report

Posted 1 month ago

Hi Taria! Thank you for your kind words and continued trust in the team at CLS! We’re so glad to hear that your remortgage experience was smooth and stress-free. We look forward to working with you again in the future. See you in three years! Kind Regards, Andrew at CLS Money :)

Posted 1 month ago

“Excellent serive from Josh, Amy and the rest of the team. Thank you!”

Helpful Report

Posted 1 month ago

Hi Wasim! Thank you so much for your kind words! We’re thrilled to hear that Josh, Amy, and the team provided you with excellent service. Your feedback means a lot to us, and we look forward to serving you again in the future!. Kind Regards, Gemma at CLS Money

Posted 1 month ago

“I want to say a big thank you to Joshua and Abigail for their support. As I first time buyer the whole process was very stressful, but Josh worked really hard to find us a mortgage lender and to give us the best advice. Communication is always great and both Josh and Abigail very friendly and super professional. Would definitely recommend! Thank you for everything x”

Helpful Report

Posted 1 month ago

Hi Danjela! Thank you so much for your kind words and thoughtful review! We're delighted to hear that Joshua and Abigail were able to make your first home-buying experience smoother and less stressful. They truly strive to provide the best support, advice, and care to all our clients. Wishing you happiness and success in your new home! Kind Regards, Nicky at CLS Money :)

Posted 1 month ago

“The service me and my boyfriend have received from CLS Money has been amazing, we were looking at purchasing the house we were renting and we needed a specific mortgage package. CLS Money worked hard to find the right package and were able to make our dream come true and we have managed to purchase our first home after been in the renting market for about 20 years. Communication is excellent and the staff are all very friendly and helpful. Would definitely recommend!!! Thank you CLS 😊😊😊”

Helpful Report

Posted 1 month ago

Hi Emma, Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that we could help you and your boyfriend find the right mortgage package and make your dream of owning your first home a reality after so many years in the rental market. We wish you all the best in your new home and hope it brings you endless happiness and memories for years to come. Kind Regards, Paul at CLS Money :)

Posted 1 month ago

“Gemma, Amy, Sophie, Rachael, Andy and the WHOLE team in various departments were brilliant.Very supportive every step of the way. Great communication throughout. Super professional. Thank you all.”

Helpful Report

Posted 1 month ago

Hi! Thank you so much for your kind words! We’re thrilled to hear that Gemma, Amy, Sophie, Rachael, Andy, and the entire team were able to provide such a positive experience for you. It’s wonderful to know that our communication and support made a difference. We truly appreciate your feedback and look forward to working with you again in the future! Kind Regards, Paul at CLS Money :)

Posted 1 month ago

“Really good service. Worked hard to find us a mortgage and really good communication throughout.”

Helpful Report

Posted 2 months ago

Hi ! Thank you so much for your kind words! We're thrilled to hear that you were happy with our service and communication. It was our pleasure to help you find the right mortgage. Wishing you all the best in your new home! Kind regards, Nicky at CLS Money :)

Posted 1 month ago

“Great all the way through.”

Helpful Report

Posted 2 months ago

Hi ! Thank you for your feedback! We're delighted to hear you had a great experience with us. Your satisfaction means a lot to our team. Kind regards, Andrew at CLS Money :)

Posted 1 month ago

“Amy was extremely helpful during the mortgage process. Very communicative and did everything she could to help the process move swiftly and effectively. Would highly recommend Amy as mortgage broker. Nothing was too much effort or too much trouble.”

Helpful Report

Posted 2 months ago

Hi ! Thank you for your wonderful feedback! We're so glad to hear that Amy was able to provide such helpful and attentive support throughout the mortgage process. Your recommendation means the world to us, and we'll be sure to share your kind words with Amy. Kind regards, Gemma at CLS Money :)

Posted 1 month ago

“After having an awful experience with another broker I took a chance and made a call to CLS and thank god I did! Frankie Butt was amazing she had a full mortgage submitted within 24hrs and a mortgage offer within 4 days. Honestly the best service I have ever received. These guys are highly recommended.”

Helpful Report

Posted 2 months ago

Hi Francesca! Thank you for sharing your experience! We're thrilled that Frankie was able to turn things around for you so quickly and provide such outstanding service. Your recommendation means so much to us, and we're delighted we could assist you. Wishing you all the best moving forward. Kind regards, Harley at CLS Money :)

Posted 1 month ago

“Chloe and Lucy have been great at communication. This is my first time doing a remortgage. They was able to switch me from a high interest 7 per cent with Norton homes to Nationwide thank God. Bless them for That 10/10. Everything was illustrated. They were quick to respond to me calls with answers and clarification”

Helpful Report

Posted 2 months ago

Hi Ozma! Thank you so much for your kind words! We're delighted to hear that Chloe and Lucy made your remortgaging experience smooth and stress-free. Helping you secure a better rate is exactly what we're here for! We truly appreciate your feedback and wish you all the best. Kind regards, Paul at CLS Money :)

Posted 1 month ago

CLS Money | Mortgage Brokers is rated 4.9 based on 3,275 reviews