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CLS Money | Mortgage Brokers Reviews

4.9 Rating 3,276 Reviews
99 %
of reviewers recommend CLS Money | Mortgage Brokers
4.9
Based on 3,276 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read CLS Money | Mortgage Brokers Reviews
Visit Website

Phone:

0330 088 1107

Email:

info@clsmoney.com

Location:

The Old Warehouse, 18 Sirdar Road, Rayleigh,
The Old Warehouse, 18 Sirdar Road, Rayleigh
Essex
ss6 7xf

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I recently had support from James Oakley and Vickie Fortescue while I was looking for my first buy-to-let property and mortgage. James was super patient as various (and many!) scenarios were presented while I searched for the property. Then when I had an offer accepted and needed to move fast to secure the property, James and Vickie worked together to get me a suitable mortgage that fit my requirements exactly, and they worked really quickly, which is absolutely essential in the current market. I was kept informed throughout the entire process and even received an update over the phone on a Saturday, giving me confidence that I was in capable hands. I have no hesitation in recommending CLS and I will definitely use them again for the next BTL.
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Posted 2 years ago
From start to ongoing, CLS have been amazing. Considering the way the world is at the moment and how hard it is for any buyer, CLS really went above and beyond to look after us as first time buyers. We have been mainly dealing with Melissa Woolley who is a complete asset to the company - I don't know how we would have done any of this without her! Every step of the way she has been there, providing us with information and helping us day and night with any question (there have been a lot). She found us the best of the best and even went out of her way to set our case up before going on annual leave "just in case we found a property whilst she was away". We did find a property whilst Melissa was on annual leave and her organized, caring ways ensured it was a smooth process for us whilst she was not there. I really could not recommend Melissa enough to anyone looking for a mortgage. We cannot thank you enough Melissa! You are worth your weight in gold. Whilst Melissa was on annual leave we was left in the wonderful hands of Andrew and Victoria who we dealt with for two days and they were straight on the ball the moment our offer was accepted. In such a daunting time of the unknown it made all the difference having such an experienced and positive team behind us. Thank you so much CLS - we will not use any other brokers in our lives.
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Posted 2 years ago
Very professional and friendly. Guided me every step of the way.
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Posted 2 years ago
Sue Bruns you are amazing! I could not have done this without you. You have been along for the ride with me and always there for me to talk to about my worries. We can’t wait to complete on our house, but genuinely couldn’t have asked for a better mortgage broker to support with everything since day 1. Thank you so so much.
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Posted 2 years ago
Excellent customer service and attention to detail throughout mortgage process. Efficient help to find options to re-mortgage saving us money. Would recommend and will definitely be using again.
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Posted 2 years ago
Angela great person to work with, friendly and always willing to help and sort things out. Highly recommended
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Posted 2 years ago
Very helpful and friendly. Happy to help with any questions and explanation of documents
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Posted 2 years ago
Excellent service and great use of technology to make the process even easier. Gemma was excellent, friendly, knowledgeable and responsive, exactly what you need to take the stress out of the mortgage experience. This is the 2nd time I have used CLS and I wouldn't go anywhere else now. Thank you
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Posted 2 years ago
Melissa was very helpful from the very beginning of the process for our mortgage. She gave us lots of different options and she always helped me , as I'm a first time buyer, to understand every single information. It is nice to be able to speak simple words to someone that actually reply to your emails and hundreds of questions. Melissa also helped me to make sure that we can use the best offer that suits out needs and she always made a big effort to support us. We hope we are closer to make our dreams come true now! Thank you again for your help, Melissa! Abby was really nice as well when Melissa was on annual leave to pass over information. Thanks to her as well!!
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Posted 2 years ago
There are a lot of players in this space but ultimately I decided to work with James and the BTL team after an initial discussion about my long term plans and what I needed. I was looking for a firm able to keep the process moving along with limited input from me. I’ve not had any issues. Very efficient throughout and always someone to speak to at every step of the process. I will be using CLS again.
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Posted 2 years ago
Can't thank CLS enough for being thier all the way. Today I'm in my new home in Lytham.. Near the beach I would not be here without their support. RYAN Thank You. Sorting my mortgage out at very short notice. When another company let me down on last minute. Thank You. For listening to me and guiding me. Shannon. What can I say. You been so supportive I felt I had your hand for me never to give up. Crying when my buyer was messing about. Shannon when my anxiety and concerns about my credit history. You were their all the way. When I could not get through to solicitors estates gents. You always chased them up for me.
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Posted 2 years ago
Extremely helpful and kept us updated throughout the whole process. Thank you Gemma.
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Posted 2 years ago
CLS money has changed our lives, my partner and I can officially call ourselves homeowners now and it is such a good feeling. From Angela Little who went above and beyond for us to other members of the team they couldn’t have done enough for us. A very big special thank you to Amy Randell you are one in a million we can’t thank you enough. It is actually a miss speaking to Amy everyday as she is so lovely professional and prompt; I highly recommend this company and all the lovely staff in it.
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Posted 2 years ago
I would recommend CLS to anyone who is looking for a quick and smooth mortgage process. I have Frankie Butt and she has been amazing right from the start. She is so friendly and helped every step of the way. Nothing was ever too much trouble and I received excellent customer service throughout. Without Frankie helping we would have been at a loss as we are first time buyers so needed someone that definitely knew what they were talking about! I would recommend Frankie to anyone. This process has been so easy because of her.
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Posted 2 years ago
An Absolute pleasure to work with from start to finish easy process great experience and will work with them again. Great Mortgage broker.
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Posted 2 years ago
Would recommend CLS to anyone looking for a smooth, quick and hassle free mortgage process with excellent customer service delivered throughout. After struggling to get an AIP with my previous broker, Jamie Selby managed to get the job done within an hour of me contacting him. He delivered above expectations on everything he promised and was always avaialble to contact. Once the AIP was approved, Sophie Osbourne then dealt with the mortgage application. She is friendly, honest and again always available and quick to respond. She made me feel at ease when i was having concerns over the application. Cannot thank them both enough!
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Posted 2 years ago
Amy and Jamie was a pleasure to deal with, Amy helped every step of the way, thanks so much
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Posted 2 years ago
Super helpful, amazing communication and very experts in what they do. Their dedicated iPhone app made signing documents and communication super easy. Thank you.
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Posted 2 years ago
Would highly recommend CLS, Emma and Amy were fantastic throughout, always keeping me up to date on what was happening and only a phone call away to answer any worries or queries I had. Thanks so much!
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Posted 2 years ago
Would highly recommend, Amy was such as incredible help throughout the whole buying process. She made everything so simple and kept us up to date at all times. Honestly don’t think we could have done it without CLS.
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Posted 2 years ago
CLS Money | Mortgage Brokers is rated 4.9 based on 3,276 reviews