Clickpost Reviews

Name: Clickpost
Address: Unit 5 Parkside Court, Greenhough Road, Lichfield, Staffordshire
Rating: 4.93

4.9 Rating 3,993 Reviews

99 %

of reviewers recommend Clickpost

4.9

Based on 3,993 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Clickpost:

Clickpost is the UK’s leading plan printing service. Trusted by a range of professionals within the construction industry, Clickpost prints, folds, and delivers printed plans throughout the UK.

Clickpost has robust ISO9001-accredited systems to ensure orders are processed and delivered quickly and efficiently.

If you require A0, A1, A2, A3 or A4 plans printed and delivered, trust click-post.co.uk.

Visit Website

Email:

support@click-post.co.uk

Location:

Unit 5 Parkside Court,
Greenhough Road,
Lichfield
Staffordshire
WS13 7FE

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient service”

Helpful Report

Thank you so much for your glowing 5-star review of Clickpost!

“Very good service. Thank you.”

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Dear Jonathan,Thank you so much for your fantastic 5-star rating of Clickpost! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with our service.

“Excellent service. The plans were very well presented and arrived on time. What’s not to like?”

Helpful Report

Dear Colin,Thank you for taking the time to give Clickpost a 5-star rating! We are thrilled to know that you had an excellent experience with our service. Your kind words of appreciation for our well-presented plans and punctual delivery mean a lot to us. We couldn't be happier to have met your expectations. Once again, thank you for your amazing review. We truly appreciate your support and look forward to serving you again in the future!

“Great service as usual”

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Thank you, Swegon Air, for your outstanding 5-star rating of Clickpost! We greatly appreciate your continuous support and loyalty. We are delighted to hear that our service has consistently met your expectations. Providing great service to our valued customers like you is always our priority. Thank you once again for choosing Clickpost, and we look forward to serving you with excellence in the future.

“As always, the quality and swift production of drawings is what Clickpost excel in.”

Helpful Report

Thank you so much for your fantastic 5-star rating of Clickpost! As always, the quality and swift production of drawings is what Clickpost excels in. We truly appreciate your continued support as a loyal customer. Thank you once again for your kind words and for choosing Clickpost.

“Great Service, quality product and an easy to use website”

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Thank you so much for your outstanding 5-star rating of Clickpost! We greatly appreciate your kind words and your continued support as a loyal customer.

“Great quality prints delivered on time.”

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Thank you so much for the amazing 5-star rating you gave Clickpost!

“Fast efficient service and good quality prints”

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Thank you so much for your fantastic 5-star rating of Clickpost!

“Delivered to a random address and spent an hour runing about the town tring yot find it.”

Helpful Report

Dear Gordon, Thank you so much for taking the time to provide your valuable feedback on Clickpost. Your review means a lot to us, and we truly appreciate your effort in sharing your experience with us. We sincerely apologise for the inconvenience caused when your package was delivered to a random address by our courier. Unfortunately the postcode provided when the order was placed it had a minor typo error, and therefore was issued to the courier incorrectly. We understand how frustrating and time-consuming this must have been, and we genuinely apologise for the inconvenience caused. Once again, thank you for bringing this matter to our attention. We are committed to providing a seamless experience to our valuable customers like you, and your feedback is instrumental in helping us achieve that. We look forward to hearing from you soon and working towards resolving this matter to your satisfaction. Regards, Clickpost Team

“Super easy uploading & ordering process, very fast turn-around and we are very pleased with the product.”

Helpful Report

Thank you so much for the fantastic 5-star rating of Clickpost! We are thrilled to hear that you found the uploading and ordering process super easy. Our team works hard to ensure a seamless experience for our customers. We are equally pleased that our fast turn-around time met your expectations. Your satisfaction means the world to us!

“Good quality prints delivered on time”

Helpful Report

Thank you so much for your outstanding 5-star rating of Clickpost! We truly appreciate your kind words and continuous support.

“Easy to use,fast delivery and good price”

Helpful Report

Thank you so much for your 5-star rating of Clickpost! We sincerely appreciate your kind words and your continued loyalty as a customer. We are thrilled to hear that Clickpost has been easy for you to use, while providing fast delivery and good prices. Our team works diligently to ensure that our platform meets your expectations, and it is always rewarding to receive such positive feedback.

“Very quick service”

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Thank you so much for your fantastic 5-star rating of Clickpost!

“Excellent service, good quality, unbelievable turnaround time”

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Thank you Stuart, for your 5-stars. We are pleased to read you were happy with our 'unbelievable turnaround time'!

“Fast efficient and good quality prints”

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Thank you Elizabeth! Glad to read you were happy with our service.

“I find Clickpost an excellent online printing service. The website is straightforward to use, the prints arrived in the post in good time and are of good quality. I don't get much printed but will definitely use again.”

Helpful Report

Thank you, Michael, for your 5-star review. We are thrilled to hear that our service is working well for you. It means the world to us to know that we are assisting so many customers with their printed plans.

“My order for A0 drawing printing was received in great time and a high standard. Very pleased with how click post handled my order and the print quality.”

Helpful Report

Thank you Sean for the 5-Star review!

“Clickpost Customer Service as stated is incorrect. Communication channels - No telephone, No Live chat Queries resolved in under an hour - Mine wasn't even acknowledged let alone resolved Booked a next-day delivery well ahead of the deadline. No tracking link was sent. On the day of delivery, unable to speak to the sender - no telephone number - I spoke to the courier. They advised there would be no delivery and promptly washed their hands of it by telling me to contact Clickpost instead. However, they can only be contacted by email and the customer service is unresponsive - Unacceptable Shifting the blame onto the courier as per past reviews read - Unacceptable I would have left less than one star. Alas, there was no option.”

Helpful Report

Thank you for your feedback. We are sincerely sorry to hear about your recent experience. We understand your frustration. Firstly, we apologise for lacking communication channels like telephone support and live chat. We recognise the importance of these services. However, our offices are closed on Saturdays, Sundays, and Bank Holidays. I understand that your issue with communication was resolved promptly on the following Monday morning. Regarding the issue with your next-day delivery, it is unacceptable that you did not receive clear information directly from the courier. Your order was dispatched to our courier on Friday for delivery on Saturday. Once your order is dispatched to the courier, they should communicate clearly and inform you of the delivery progress. We are actively working with our courier partners to improve communication and accountability, ensuring that situations like this are handled more efficiently in the future. We deeply regret the inconvenience this has caused and appreciate you bringing these issues to our attention. Your feedback is invaluable in helping us improve our service. If you would like to discuss this matter further or need additional assistance, please contact us directly via email at support@click-post.co.uk, and we will prioritise your query. We want to reiterate our sincere apology for the negative experience you've had. We value your patience and understanding as we work to improve our service. Regards Clickpost Team

“Ordered nearly 100 colour A1 plans at 5pm and they arrived the next day. Couldn't ask for any more. Keep up the good work!”

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Thank you Tim. Glad you were happy with our service! If you haven't already, please take a look at our Aquaplan - waterproof plans are perfect for on-site.

“Excellent service. Thank you.”

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Thank you Paul, for your excellent review!

Clickpost is rated 4.9 based on 3,993 reviews