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Cleva Europe Ltd Reviews

4.8 Rating 5,291 Reviews
96 %
of reviewers recommend Cleva Europe Ltd
4.8
Based on 5,291 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Cleva Europe Ltd Reviews

About Cleva Europe Ltd:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at: https://www.cleva-uk.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Unit 20 The Chiller, Baker's Yard, Christon Rd,
Newcastle Upon Tyne
Newcastle upon Tyne
NE3 1XD

Cleva Europe Ltd 5 star review on 11th February 2025
Susan Ferdinando
Cleva Europe Ltd 5 star review on 22nd October 2024
Michael Treen
Cleva Europe Ltd 5 star review on 22nd October 2024
Michael Treen
Cleva Europe Ltd 5 star review on 21st October 2024
Scott Millns
Cleva Europe Ltd 5 star review on 13th October 2024
David Barnes
Cleva Europe Ltd 5 star review on 13th October 2024
James Moon
Cleva Europe Ltd 5 star review on 5th October 2024
CHRISTINE FRY
135
Anonymous
Anonymous  // 01/01/2019
Item as described. Fast delivery. One wheel was broken on unpacking but this had happened during transit. On reporting the problem I had a new wheel in 2 days. Customer service was excellent. Very pleased with item.
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It didn't arrive the next day as stated buy ob only took a couple of days.
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Always quick and personal
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Easy arrival quickly free delivery and getting 10% off first order
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First class
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Easy, straight forwards - delivered on time
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Very good to deal with
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See above.
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As above delivery wasn't as good as it should be?
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Seamless delivery, well packaged with adequate instructions
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Good product, good price and prompt delivery. Thank you.
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I did not need to communicate with Cleva as I ordered on line and hand no problems. The machine arrived the next day but I was not able to use it until the weather improved. I look forward to dealing with Cleva again in the future.
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Smooth buying process and fast delivery.
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Always happey with cleva response to my problems the only failing is my own in not being able to describe my soft ware problem accurately, will be contacting support team shortly about software issue which has not been corrected by firmware update, have a feeling one of the wheel motors has failed as machine work in some directions but not all .Regards Steve Weston
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Sarah the lady I delt with sorted my replacment parts without any problems. I think the cable and socket attached to the base is to short. It dosen't allow you much room to keep it of the ground.
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Ok very straightforward
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See above
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Very easy to order online delived next working day by dpd
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very easy to purchase and quick despatch
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The website was easy to use, and the delivery time and date were as advised. Great service.
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Cleva Europe Ltd is rated 4.8 based on 5,291 reviews