Cleva Europe Ltd Reviews

Name: Cleva Europe Ltd
Address: Unit 20 The Chiller, Baker's Yard, Christon Rd, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.80

4.8 Rating 5,251 Reviews

96 %

of reviewers recommend Cleva Europe Ltd

4.8

Based on 5,251 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Cleva Europe Ltd:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at: https://www.cleva-uk.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Unit 20 The Chiller, Baker's Yard, Christon Rd,
Newcastle Upon Tyne
Newcastle upon Tyne
NE3 1XD

Cleva Europe Ltd 5 star review on 22nd October 2024

134

Anonymous

Anonymous // 01/01/2019

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“Quick & easy purchase with fast delivery.”

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“Easy, quick purchase and delivery.”

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“Great delivery, set it down and it does its thing , brilliant !”

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“Next day delivery as promised. Seems a good mower. Took 45 minutes to mow our grass and still spare juice in the battery. Spare battery a bonus though. Only downside is you had to download SHOP app to get tracking of the delivery”

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“First Class service.”

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“Very easy to buy and delivery was quick.”

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“It could not have been more seamless, I ordered the items in an evening time and they arrived in 2 days after.”

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“Excellent delivery time, although it was a bit confusing, having ordered two blades I received one at 8.0am and then the other two hours later but I had only had emails about the first delivery when it arrived. I was wondering where the second blade was until I received an email about an hour after the delivery of the first package.”

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“Quick delivery and good value for money”

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“The next day delivery spot on everything ordered was there. Can not find a fault”

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“Service was great… ordered and received the hoover within 2 days.”

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“Very enjoyable buying experience.. and first class communication.”

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“Helpful and prompt delivery”

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“Efficient”

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“Very good answered my questions about the vacuum. Could have got it a bit cheaper at B&Q.”

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“The vacuum hose was advertised as 35mm, but the actual size is 30mm as this was to extend a workshop hose I required a 35mm internal hose. I messaged the customer service department and requested a callback, no callback came just a message saying the advert was correct. I am very dissapointed with the item and the so-called customer service.”

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“Very easy to order from the website. Clear and precise time line for delivery of goods.”

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“Competitive pricing and good delivery”

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“Nice easy website very detailed which made it easier for me to make my final choice of robot lawnmower suitable to my needs compared to the many other products on the market at the moment. Also liked the fact that they are UK based and local to my address too.”

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“Ordered before noon on a Friday, not delivered until Tuesday....not exactly next day is it?”

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Hi, thanks for leaving feedback. We advertise next working day delivery for orders placed before noon Monday - Friday. As you placed your order on a Friday, it would have been due for delivery on Monday 24th April. I apologise for the day's delay and for any inconvenience caused. You can find details of our delivery policy on our website, should you need them. Kind Regards

Cleva Europe Ltd is rated 4.8 based on 5,251 reviews