Cleva Europe Ltd Reviews

Name: Cleva Europe Ltd
Address: Unit 20 The Chiller, Baker's Yard, Christon Rd, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.80

4.8 Rating 5,252 Reviews

96 %

of reviewers recommend Cleva Europe Ltd

4.8

Based on 5,252 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Cleva Europe Ltd:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at: https://www.cleva-uk.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Unit 20 The Chiller, Baker's Yard, Christon Rd,
Newcastle Upon Tyne
Newcastle upon Tyne
NE3 1XD

Cleva Europe Ltd 5 star review on 22nd October 2024

134

Anonymous

Anonymous // 01/01/2019

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“Easy to order and very fast delivery. Fast response to a question I had, couldn't ask for more.”

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“I was impressed with the quick service and delivery.”

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“Great service, goods arrived on time allotted and products very easy to set up.”

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“Excellent. It was ordered on Sunday and delivered On Tuesday. Very simple and easy to use.”

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“very quick and easy and delivery arrived on time as expected - top marks!”

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“My petrol mower died mid Oct. so had to buy new one - after much thought and reading reviews decided to go cordless and chose Lawnmaster - good reviews, competitive price, direct ordering and next day delivery - all good.”

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“Delivered next day as specified thank you Cleva”

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“all very straightforward & happy to pick up extra discount”

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“Very pleased with the ease of the ordering process and the efficiency of delivery. Great communication throughout.”

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“They couldn’t even get my name right”

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Thanks again for leaving feedback. I'm sorry your name was mis-spelled on one occasion during correspondence with our customer support team. I can see that you received an apology at the time, and I can assure you it would not have been intentional, but if this incident is continuing to cause you anguish then please accept our the most sincere apologies from everyone at Cleva.

“Easy to order, delivery was quick and on time.”

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“Good service, communication and courier.”

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“Accurate description on website. Easy purchase online. Prompt delivery.”

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“Quick delivery and worked straight out of the box - so much more power than my old fan, and compact too”

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“Easy ordering. Prompt delivery.”

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“Bought new Lawnmaster mower. Delivered quickly and on time. Unfortunately the front wheels would not turn. Dialogue with team at Cleva has been great in sorting the problem with replacement sent out and delivered in 2 days. Sign of good company is what they do when things go wrong. Top marks to Deb for her help. Much appreciated”

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“Hubby Loves it so it has to be good and a bargain price and next day delivery , what more could you possibly want”

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“Delivery was spot on within 24 hrs of ordering. unfortunately haven't had a chance to use them yet due to the terrible weather in Scotland will have to wait until next spring. Will give review then”

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“wrong model of mower sent out to start with, but quickly sent out correct item and collected wrong one.”

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“Excellent at all stages. Website easy and informative to navigate. Delivery process faultless. We were kept informed at all times when it had been despatched, when it was due to arrive, & even had a link to see where it was on the day it was being delivered - and it was delivered before the time due. Never had a cordless mower before - saves time and avoids risk of cutting through cable (which I have done before on previous mower.”

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Cleva Europe Ltd is rated 4.8 based on 5,252 reviews