Cleva Europe Ltd Reviews

Name: Cleva Europe Ltd
Address: Unit 20 The Chiller, Baker's Yard, Christon Rd, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.80

4.8 Rating 5,232 Reviews

96 %

of reviewers recommend Cleva Europe Ltd

4.8

Based on 5,232 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Cleva Europe Ltd:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at: https://www.cleva-uk.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Unit 20 The Chiller, Baker's Yard, Christon Rd,
Newcastle Upon Tyne
Newcastle upon Tyne
NE3 1XD

Cleva Europe Ltd 5 star review on 22nd October 2024

134

Anonymous

Anonymous // 01/01/2019

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“Clear web site, easy to order, fast delivery”

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“Exactly what I ordered at a competetive price and delivered promptly”

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“Excellent product. Service was great”

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“Very quick from ordering to delivery.”

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“Easy to navigate the website. Good product but won't fit a standard wet and dry vacuum so modified the connector to fit my vax.”

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“I did request overall collapsed dimensions for verticle storage, but ended up using box dimensions to ensure stoarability in rather crowded shed. Thank you for asking. Your contact centre was better than my alternative brand lawnmower.”

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“Excellent service, prompt delivery, easy to order via internet and product delivers what it says in the sales blurb. Great value including free delivery.”

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“Delivered on time and at time couriers gave.”

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“Brilliant service”

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“First class.”

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“Easy ordering and very swift delivery.”

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“Bit disappointed with the lawnmower on first use, both batteries fully charged so tried cutting the front lawn (a fairly small area) and the first battery lasted all of 10-15 minutes, definitely required the second battery and this one just lasted long enough. Yes the grass was longer than normal however I expected a bit better than this given the price of the product. The strimmer is great despite the large amount of vibration it gives off, the battery seemed to last for ages when used with this. Overall, decent enough products but the battery life is really questionable for the lawnmower - I thought based on a lot of the positive reviews of this lawnmower that it may be better.”

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“Does what I wanted.”

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“Speedy delivery.”

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“Brilliant Mower, Brilliant Service from Cleva. All mowers should be made like this. Quiet in use and light to handle. Cuts the grass really well. Thank you Cleva”

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“Ordered from Cleva, arrived next day, working 2 hours later. L10 mower is absolutely brilliant, works perfectly with no fuss, no smartphone and no tech issues. Can't recommend it strongly enough.”

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“Straightforward purchase, good communication confirming despatch and reasonable delivery time”

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“Unfortunately my delivery went to my old address partly my fault as my details were auto generated on my account, didn’t realise until later in the day of my order, contacted customer support but got mixed messages that it was too late as my order had been dispatched, then another message that they may have managed to change the address details? Just a warning to anyone that has an account to double check your delivery address and billing address.”