Cleva Europe Ltd Reviews

Name: Cleva Europe Ltd
Address: Unit 20 The Chiller, Baker's Yard, Christon Rd, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.80

4.8 Rating 5,256 Reviews

96 %

of reviewers recommend Cleva Europe Ltd

4.8

Based on 5,256 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Cleva Europe Ltd:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at: https://www.cleva-uk.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Unit 20 The Chiller, Baker's Yard, Christon Rd,
Newcastle Upon Tyne
Newcastle upon Tyne
NE3 1XD

Cleva Europe Ltd 5 star review on 22nd October 2024

134

Anonymous

Anonymous // 01/01/2019

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“ORDERED AND DELIVERED WITHIN 24 HOURS, GREAT SERVICE”

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“First Class, Price shown inc VAT and delivery, returns accepted if item seordered not suitable and quick delivery.”

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“Excellent service excellent products. Bought a commercial wet and dry vac which is a fraction of the price of most commercial vacs and much more powerful. Highly recommended vacmaster products.”

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“There is a tendency to automatically buy from Amazon these days. One Amazon reviewer of the product indicated that buying direct from Cleva was a cheaper option. It was, and the order process was easy and delivery was speedy and efficient. Really pleased with the product.”

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“Fast service. In top condition”

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“Quick delivery and very pleased with product.”

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“The customer service from Cleva is exemplary I wish all the other companies I deal with were as good. The response was almost immediate and delivery was next day for all the items I ordered or that were provided as additional orders once I realised what I needed.”

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“East to use website. given tracking number which was handy.very fast delivery.”

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“Good looking product, but “24 hour delivery” took 3 days!”

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We are sorry you experienced this delay to your order. We pride ourselves on our free next day delivery service, as we understand how frustrating lengthy times deliveries can be. And so we are sorry that you have not received excellent service on this occasion. Parcelforce confirmed they had a number of delays that day and passed on their apologies. We hope you enjoy using your new Power 30 Fire Clean!

“Arrived very quickly and got exactly what I ordered. Good value for money”

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“Very pleased with the service and overall quality and performance of product. However when unpacking I noticed the internal filter on my vacuum arrived with a small split in it. Not happy. I have taken photos and will be in contact today.”

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Thanks for getting in touch Mr Brown, I apologise that this has happened and for any inconvenience this may have caused. I'm going to send you a replacement filter today. Kind Regards, Aimee

“Great price... cannot be beaten. Product dispatched immediately Immediate response to a quiry that I had about product .... No hesitation in buying from this company again RELIABLE COMPANY Thanks”

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“Brilliant all round.”

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“Great products works as advertised”

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“excellent service and very quick delivery. Many thanks, R. HOLTHAM”

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“My vacumaster arrived with s broken part. This was replaced promptly the following day with a new power head ... minus the broken part. This was subsequently rectified with a third delivery. Although it was an inconvenience I cannot fault the customer service and would be happy to use you again.”