Cleva Europe Ltd Reviews

Name: Cleva Europe Ltd
Address: Unit 20 The Chiller, Baker's Yard, Christon Rd, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.80

4.8 Rating 5,291 Reviews

96 %

of reviewers recommend Cleva Europe Ltd

4.8

Based on 5,291 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Cleva Europe Ltd:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at: https://www.cleva-uk.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Unit 20 The Chiller, Baker's Yard, Christon Rd,
Newcastle Upon Tyne
Newcastle upon Tyne
NE3 1XD

Cleva Europe Ltd 5 star review on 11th February 2025

135

Anonymous

Anonymous // 01/01/2019

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“Excellent service with easy to use spares ordering.”

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“Vacmaster is excellent for keeping cool and dry while indoor cycling training. Ordering and delivery fast and easy.”

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“Hi Cleva, Thank you for the good product and quick delivery. I appreciate.”

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“Very happy with the whole transaction . An initial “hiccup” was resolved by excellent and prompt service and now very happy with my purchase, and with the quality of cut to our lawn.”

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“Easy to order online and quick delivery.”

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“Useless and a waste of space - waited in all day. Never delivered it. DPD said they'd never had the package from Cleva and Cleva said they had despatched it. I organized a 500 mile round trip to my new house to coincide with the promised delivery - utter waste of time and money. I cancelled order because I wouldn't be there to receive it when (if) they finally found the package. And I wasted >£2 on phone call to DPD which Cleva wouldn't refund. All in all it cost me over £70 to not get what I was promised.”

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“Excellent product. Super fast dispatch”

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“Great fast service. When they say next day, they mean next day!”

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“Speedy delivery, and well packaged. The Cleva VacMaster Air Mover (a fan) has a high quality and solid feel. The fan blows a lot of air, perfect as an indoor static bike cooling device. It sits in a 3-4 positions enabling you to adjust the angle that the air blows but finer refinement would be more useful. I'm using wedges of cardboard to get the angle just right to blow on me. It's a great bit of kit. I'd buy another if I needed it.”

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“Reliable delivery and trusted company.”

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“Excellent delivery”

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“Very prompt reply for query”

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“Good Cutting blade Battery charge Battery display on mower Cutting long grass Quiet and lightweight Cons Folding handles not easy and tightening the screws”

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“Easy order process - delivered as promised. Vacuum mostly easy to build.”

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“Fast delivery”

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“REally good service and great price for a quality product. Would definitely recommend”

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“very good item as described thanks”

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“Took a couple of days longer to arrive than expected. Package was showing as logged with DPD but not dispatched for a day or two.”

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Hi, Thanks for leaving a review. As your order was placed over a weekend, it would have been dispatched the next working day by our warehouse team. I can see that there was a delay of one day in your order being delivered, we apologise for the delay and are looking into why this was the case. Kind Regards

“Never heard of or used the Cleva company before-but now I have-I can recommend them-THANKS”

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“Better price than Amazon, delivery in 36 hours. Easy to assemble. Rain has not allowed me to use it much yet”

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Cleva Europe Ltd is rated 4.8 based on 5,291 reviews