Cleva Europe Ltd Reviews

Name: Cleva Europe Ltd
Address: Unit 20 The Chiller, Baker's Yard, Christon Rd, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.80

4.8 Rating 5,291 Reviews

96 %

of reviewers recommend Cleva Europe Ltd

4.8

Based on 5,291 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Cleva Europe Ltd:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at: https://www.cleva-uk.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Unit 20 The Chiller, Baker's Yard, Christon Rd,
Newcastle Upon Tyne
Newcastle upon Tyne
NE3 1XD

Cleva Europe Ltd 5 star review on 11th February 2025

135

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The hoover head is light plastic and it doesn’t pick up very good. Haven’t really used it much for a full review.”

Helpful Report

“I was okay with the product, but the bombardment of emails looking for reviews was very annoying.”

Helpful Report

Hi Gavin, thank you for letting us know. You should only receive 1 request for a company review based on our sales and delivery service. A few days later, once you have had time to use your products you should receive 1 request for each product purchased. If this was not the case please email us and we can investigate.

“Good vacuum, prompt delivery. It’s a shame that the bin doesn’t detach from the wheels and the hose has too many attachments which is time consuming to put together every time you need to use the machine. A part from that a good machine.”

Helpful Report

“Very pleased with the service and overall quality and performance of product. However when unpacking I noticed the internal filter on my vacuum arrived with a small split in it. Not happy. I have taken photos and will be in contact today.”

Helpful Report

Thanks for getting in touch Mr Brown, I apologise that this has happened and for any inconvenience this may have caused. I'm going to send you a replacement filter today. Kind Regards, Aimee

“Not happy yet, still awaiting delivery of the vacuum. Spare filters and bags arrived yesterday, so that was excellent service.”

Helpful Report

“Sorted out the problems with a simple phone call. Although the wrong vacuum was sent to me the vacuum sent looks to be well made.”