Cleva Europe Ltd Reviews

Name: Cleva Europe Ltd
Address: Unit 20 The Chiller, Baker's Yard, Christon Rd, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.80

4.8 Rating 5,252 Reviews

96 %

of reviewers recommend Cleva Europe Ltd

4.8

Based on 5,252 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Cleva Europe Ltd:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at: https://www.cleva-uk.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Unit 20 The Chiller, Baker's Yard, Christon Rd,
Newcastle Upon Tyne
Newcastle upon Tyne
NE3 1XD

Cleva Europe Ltd 5 star review on 22nd October 2024

134

Anonymous

Anonymous // 01/01/2019

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“Delivery was excellent, as the product was delivered within 2 days (due to myself ordering it on a bank holiday) and communication was very good too. It comes with a 5 year guarantee as standard. Well worth a visit to the website to see their products.”

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“Tech support given to me by Deb was fantastic. I have no complaints what so ever.”

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“I was hunting for a supplier of a replacement blade for my Lawnmaster mower and up popped, Ceva. Very satisfied with product and the delivery. I just have to stop the squirrels burying stones in my lawn now.”

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“Delivery as promised in good order”

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“Excellent service and great robo mower , we love Larry our electric lamb”

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“Bought expensive machines --why? when this LawnMaster33cm cut dose same job -- if not better. Fast service. Thank you.”

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“Arrived at promised time”

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“A very smooth and easy ordering process backed up by good, polite communication and next day delivery. No hassles, good solid, professional service. How old fashioned and good to see nowadays.”

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“Very quick sevice”

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“Very smooth service and excellent product.”

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“I managed to assemble the lawnmower without major issues, but I feel the assembly/instruction pamphlet was a little lacking in detail (a possible area for improvement). I’ve only used the lawnmower once and everything went as I would have expected for a new purchase.”

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“Good machine and easy to use once assembled. Instructions need improvement and upgrade. Diagrams too small and changes to design of mower have been made which are not described. Good battery charge capacity and quick recharge time”

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“Easy to order and next day delivery. All done with ease.”

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“Excellent product, delivery could have been better.”

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“The Sales Team were very helpful. However, I received the incorrect items twice; and had to chase Cleva up before I finally received the correct items on the 3rd delivery. No delivery note included in any of the packages. How can your Despatch/Warehouse run efficiently if they do not have traceability in what comes into stock, and what goes out? This is perhaps why your customers had to wait several weeks for the Spools and Lines, which were out of stock. Do you have a stock control system?”

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“This lawn mower is fab well worth the money done a great job on my garden”

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“Excellent product at a very good price excellent service and delivery”

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“Purchase was easy. Glad that a combination of a lawnmower and trimmer was available to purchase. Better pricing and use of same battery. Thanks.”

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“Quick and easy!”

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“Delivery was fast and customer service was on point when I needed support.”

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Cleva Europe Ltd is rated 4.8 based on 5,252 reviews