Cleva Europe Ltd Reviews

Name: Cleva Europe Ltd
Address: Unit 20 The Chiller, Baker's Yard, Christon Rd, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.80

4.8 Rating 5,238 Reviews

96 %

of reviewers recommend Cleva Europe Ltd

4.8

Based on 5,238 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Cleva Europe Ltd:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at: https://www.cleva-uk.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Unit 20 The Chiller, Baker's Yard, Christon Rd,
Newcastle Upon Tyne
Newcastle upon Tyne
NE3 1XD

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the product is first class so good l purchased a similar machine as a gift to a friend in addition your service was faultless many thanks bob”

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“I was a little disappointed there was no discount on your strimmer”

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“Really professional service to start with. I received notification of the delivery the next day… even though I wasn’t in to receive it, I was impressed that the delivery was free. The vacuum is slick and powerful. Easy to assemble and doesn’t take up much space. I’ve used it everyday since receiving it as I’m currently conducting deep cleaning as I live in a neighbourhood experiencing a lot of building works. It eliminates dust quickly and efficiently. It’s equally as good on carpets…”

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“I bought a hover mower with mulching setting available. Have just used it for the first time. Excellent product. Great not having to empty the grass basket. Nice neat job. Would recommend.”

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“Swift delivery after ordering. Well packaged.”

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“Excellent products”

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“Very good”

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“Easy and simple on line ordering, excellent service and speedy deliver”

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“Good, powerful vacuum cleaner. Dust bags are easy to fit. Great cable length. Easy to carry to upstairs area. Well priced for what you get. Good delivery service-thankyou.”

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“Easy ordering process, good communications and quick delivery”

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“First class service. Many thanks.”

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“Not had the filter long enough to judge but certainly hoovers well enough so far Service was good.”

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“Item as described and delivered in good time.”

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“Everything was as seamless as it should be and arrived well packaged. Perfect experience.”

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“Excellent and very helpful”

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“Very easy to buy from, good website, and the product arrived within a few days.”

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“The Mower arrived the next day but the free peg stick didn't arrive several emails it was added to send me one. After about 8 pegs it jammed 2 pegs in the tube. Had to take it apart parts pinged everywhere got it back together and worked for a few more pegs and stuck again. Now as a disabled person crawling around on the floor putting pegs in by hand and have about 650 sq meters. The lawn mower has not been tried yet. Disappointed !!”

Helpful Report

Hi, thanks for leaving feedback, I'm sorry to hear you're disappointed. I can see from the correspondence you've had with our customer service team that you placed an order for the mower that does not come with the free peg driver, and that we sent one out to you, free of charge. If you're having issues with the peg driver, I'd advise contacting our customer service team directly so that they can assist you. Kind Regards